Jan 9, 2020, 11:52 am
Issues, glitches and data inconsistencies with the 2019-2020 rollover process
Jan 8, 2020, 11:50 pm
#91
Join Date: May 2016
Location: ATL
Programs: DL GM, Marriott Titanium
Posts: 1,242
Mine has not updated yet either. Although...I did technically get an “extra” year counted during the merger (having status the same calendar year at both SPG and MAR due to linking accounts gave me an extra lifetime year). Are there any folks whose lifetime years updated (or not) and had the same thing happen during the merger?
Jan 9, 2020, 12:29 am
#92
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,090
The year count will be updated after the year end account review is completed.
Best Regards,
Christina Zhou
Specialist, Social Media
Marriott International
[email protected]
Jan 9, 2020, 2:40 am
#93
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,720
Mine updated on the 3rd of January. I was pleasantly surprised. It got me lifetime Platinum which was nice, though it would have been even cooler if Marriott had been able to send me an email with congratulations 
Jan 9, 2020, 4:40 am
#94
Join Date: Apr 2015
Location: Sweden
Programs: Marriott Platinum - LT Gold
Posts: 688
Waiting for my account review as well. I thought this was automatically done after end of january-february.
Congrats to achieving LT Plat! Marriott should have a special LT status for us non americans. It's harder for us as we do not have these fancy US/Canada Credit cards giving away 15 elite nights each year.
After this year I'll be LT Silver which is great because that's when my points will never expire. I've got 6 more years and 400 nights until LT Platinum. One of many personal life goals.
After this year I'll be LT Silver which is great because that's when my points will never expire. I've got 6 more years and 400 nights until LT Platinum. One of many personal life goals.
Jan 9, 2020, 4:52 am
#95
Join Date: May 2003
Location: LCY
Programs: SQ Krisflyer, QR Privilege Club, MB LT Plt (1K+ nights thx MB)
Posts: 1,038
Mine updated on the 2nd of Jan, however even though I ticked from 9 to 10 years as PLT+ and 1K nights no change in LT status... No big deal since I expect it to change after 1st Feb .... However the mosaic of outcomes is quite baffling makes you think that the IT dept. have poor control of what the code does ....
Jan 9, 2020, 4:56 am
#96
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,720
Waiting for my account review as well. I thought this was automatically done after end of january-february.
Congrats to achieving LT Plat! Marriott should have a special LT status for us non americans. It's harder for us as we do not have these fancy US/Canada Credit cards giving away 15 elite nights each year.
Congrats to achieving LT Plat! Marriott should have a special LT status for us non americans. It's harder for us as we do not have these fancy US/Canada Credit cards giving away 15 elite nights each year.
Rollover nights: 0
Credit card nights: 0
Stayed nights: 600
Jan 9, 2020, 12:40 pm
#97
Join Date: Nov 2009
Posts: 432
A friend of mine has 18 nights as of now without staying. 15 from credit card and 3 from redemption even though she did not have any stay yet. However, her 50 nights she recently earned toward the end of December last year is now reduced to 48 after she called to claim some missing points for the last two stays (two nights). She got the points credited but also has these mess. Now when she logon to the account on computer, she sees 18 nights for 2020 and need 2 night to renew her platinum status. What the heck is all this???
Jan 9, 2020, 7:21 pm
#100
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Jan 10, 2020, 11:36 am
#102
Join Date: Nov 2015
Location: YEG
Programs: Bonvoy Plat, Hilton Diamond, KLM Silver
Posts: 166
Anyone notice that if you have two seperate reservations for a given stay when you checkin and they merge the reservations they normally move all the charges onto the final day and 0 out the folio for the first night, the final folio only shows a 1 night stay and surprise surprise Elite nights are not credited for the first night and half your points are missing.
5 emails and 9 phone calls to sort it out
BONVOYED
5 emails and 9 phone calls to sort it out
BONVOYED
Jan 10, 2020, 12:47 pm
#103
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,767
Anyone notice that if you have two seperate reservations for a given stay when you checkin and they merge the reservations they normally move all the charges onto the final day and 0 out the folio for the first night, the final folio only shows a 1 night stay and surprise surprise Elite nights are not credited for the first night and half your points are missing.
5 emails and 9 phone calls to sort it out
BONVOYED
5 emails and 9 phone calls to sort it out
BONVOYED
Jan 11, 2020, 7:19 pm
#104
Join Date: Sep 2014
Location: USA/Canada
Programs: UA Premier 1K, AC SE, Delta Platinum Medallion, Marriott Titanium
Posts: 448
Nights to Platinum Don't Add Up
Hi:
I'm Marriott Gold and haven't stayed any nights this year. However, on the Marriott website it says I only need ten more nights to qualify for Marriott Platinum... what should I do about this? Any possible explanation - quite strange... I thought I would need much more...
Thanks - see attached,
I'm Marriott Gold and haven't stayed any nights this year. However, on the Marriott website it says I only need ten more nights to qualify for Marriott Platinum... what should I do about this? Any possible explanation - quite strange... I thought I would need much more...
Thanks - see attached,
Last edited by MDFFlyer; Jan 11, 2020 at 7:25 pm
Jan 11, 2020, 8:05 pm
#105
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
I'm going to use my amazing powers of prediction and guess your exact number of Marriott nights last year...it's coming to me...40. How'd I do?