Jan 9, 2020, 11:52 am
Issues, glitches and data inconsistencies with the 2019-2020 rollover process
Jan 5, 2020, 2:56 pm
#64
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Jan 5, 2020, 4:06 pm
#65
Join Date: Dec 2012
Location: KANSAS CITY
Programs: DL DM, MARRIOTT AMBASSADOR LIFETIME TITANIUM
Posts: 453
My activity has been blank since 12/27. 
We’re temporarily unable to display the information you requested.Please try again later.
I am Lifetime Titanium but still annoyed. I like to make sure stays post correctly. Called in and they had not heard of issue. Said could take up to 7 days to fix. Not just app but via laptop as well.
Wondered if anyone else had issue.
Received my 15 cc nights though
We’re temporarily unable to display the information you requested.Please try again later.I am Lifetime Titanium but still annoyed. I like to make sure stays post correctly. Called in and they had not heard of issue. Said could take up to 7 days to fix. Not just app but via laptop as well.
Wondered if anyone else had issue.
Received my 15 cc nights though
Jan 5, 2020, 11:17 pm
#66
Join Date: Dec 2009
Location: Bangkok, Thailand
Programs: DL 1MM Platinum, UA 1k, HH Silver, BonVoy Platinum
Posts: 1,146
Jan 6, 2020, 12:11 am
#67
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,720
You’re not requalifying? It is the end of an era!
Jan 6, 2020, 3:02 am
#68
Join Date: Feb 2013
Location: London
Programs: HertzPresCircle, Virgin Atlantic Gold,Hil-Diam, Europcar Elite Vip, Emirates Gold, MarriottTitanium.
Posts: 419
My activity has been blank since 12/27. We’re temporarily unable to display the information you requested.Please try again later.
I am Lifetime Titanium but still annoyed. I like to make sure stays post correctly. Called in and they had not heard of issue. Said could take up to 7 days to fix. Not just app but via laptop as well.
Wondered if anyone else had issue.
Received my 15 cc nights though
We’re temporarily unable to display the information you requested.Please try again later.I am Lifetime Titanium but still annoyed. I like to make sure stays post correctly. Called in and they had not heard of issue. Said could take up to 7 days to fix. Not just app but via laptop as well.
Wondered if anyone else had issue.
Received my 15 cc nights though
Jan 7, 2020, 6:14 am
#69
Join Date: Mar 2012
Posts: 3,166
My end of the year stay for Dec 31 2019 just posted yesterday.
For some reason it posted quite late, but nevertheless it finally posted.
Since Marriott's website now only shows the nights for 2020, I called Marriott and asked if they can see my total nights for 2019.
The agent on the phone said she could see my total nights for 2019 was 75, which was the correct number including the last stay that just posted.
I was relieved to hear my total night count was correct, but I just realized my status still shows platinum and not titanium.
Should I give it a bit more time for the status to get updated, or do I need to contact Marriott about this?
I had the impression that status level usually gets updated almost instantaneously once the QN threshold is met, but my status hasn't changed since yesterday.
For some reason it posted quite late, but nevertheless it finally posted.
Since Marriott's website now only shows the nights for 2020, I called Marriott and asked if they can see my total nights for 2019.
The agent on the phone said she could see my total nights for 2019 was 75, which was the correct number including the last stay that just posted.
I was relieved to hear my total night count was correct, but I just realized my status still shows platinum and not titanium.
Should I give it a bit more time for the status to get updated, or do I need to contact Marriott about this?
I had the impression that status level usually gets updated almost instantaneously once the QN threshold is met, but my status hasn't changed since yesterday.
Jan 7, 2020, 9:05 am
#70
A FlyerTalk Posting Legend
Original Poster
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
You'll just need to find a nice Presidential Suite to occupy for six nights at about $3000 per night and add on a bit of F&B spend (maybe room service champagne) during your stay. Such a nice problem to have!
Jan 7, 2020, 9:39 am
#71
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
They did reduce the dollars required though.
Jan 7, 2020, 9:58 am
#72
Join Date: Mar 2011
Location: Tyrone,EU
Programs: Avios Hunter
Posts: 2,812
Not sure what the big hoohaa is about. Accounts will always change at different local times, depending on what timezone Marriott IT works on.And even if they did the IT nightmare of reset every account based on it's address info.....what about if you lived East coast USA, but happen to be west coast on NYE...still annoyed that the account zeroed whilst still NYE local time ?
Marriott have had a lot of problems in 2019, but this isn't one of them.
Marriott have had a lot of problems in 2019, but this isn't one of them.
Jan 7, 2020, 10:57 am
#73
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,720
Not sure what the big hoohaa is about. Accounts will always change at different local times, depending on what timezone Marriott IT works on.And even if they did the IT nightmare of reset every account based on it's address info.....what about if you lived East coast USA, but happen to be west coast on NYE...still annoyed that the account zeroed whilst still NYE local time ?
Marriott have had a lot of problems in 2019, but this isn't one of them.
Marriott have had a lot of problems in 2019, but this isn't one of them.