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Marriott Lifetime Elite Status General Discussion [Master Thread]

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Old May 2, 2022, 8:48 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: gudugan
How to View Lifetime Status: https://help.marriott.com/s/article/Article-22489
Lifetime Status Details: https://help.marriott.com/s/article/Article-22145
Elite processing: https://help.marriott.com/s/article/Article-34363

How will my Eligible Status Years for 2022 be applied to my Account and when?

If you maintained the same Elite status in 2022 that you started with in 2022 , your 2022 Eligible Status Year for your current status will be applied to your Account in January 2023.

If you achieved a higher Elite status during 2022, your 2022 Eligible Status Year for the new, higher tier was applied at the time of achievement.

If you did not meet the published criteria to renew your current status in 2022, your 2022 Eligible Status Year for your current status will be added in January 2023, and your Eligible Status Year for your new status will be added in March 2023 when your Elite status is updated.

===

When will my 2021 qualifying year of Elite status be applied to my Account so I can track my path to Lifetime Elite Status?


As part of our regular process, Members receive their qualifying year towards Lifetime Elite status in one of two ways:
  1. If you maintain the same Elite level that you started the year with, your Qualifying Year of Elite status will be applied to your Account in January of the following year. Please Note: In November 2021, when we extended the Elite status that Members earned in 2019 or 2020, Members received their 2021 Qualifying Year of Elite status.
  2. If you achieve a higher Elite level during the year than the previous year, your Qualifying Year for the new, higher level will be applied at the time of achievement. Please Note: If you achieved a higher Elite level during 2021, your 2021 qualifying year of Elite status, was applied at the time of achievement.

If you maintain the same Elite level for 2022, your 2022 year of Elite status will be applied to your Account in January 2023. If you achieve a higher Elite level during 2022, your 2022 year of tenure for the new, higher level will be applied at the time of achievement.

Examples:
  • A Member achieved Gold Elite in 2019 and enjoyed the status in 2020. They received their 2020 year of Gold Elite status in July 2020 when we extended their status. Due to status extensions, the Member received their 2021 year of tenure in November 2021 when they their status was extended to February 2023.
  • A Member achieved Platinum Elite in 2020 and enjoyed the status in 2021. They received their 2021 year of Platinum status in November 2021 when they their status was extended to February 2023.
  • A Gold Elite Member achieved Platinum Elite in April 2021; the Platinum year of Elite status for 2021 was applied upon achievement (in April 2021).
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Marriott Lifetime Elite Status General Discussion [Master Thread]

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Old Sep 22, 2021, 1:31 am
  #2371  
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Join Date: Aug 2011
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Unfortunately, Marriott is going to use clause ii to avoid fixing their disastrous IT that doesn't update Platinum years correctly.

ii. The Company will determine, in its sole discretion, whether or not a Member has met the requirements to achieve Lifetime Elite Status.
There is, of course, a much longer thread into which this will be merged in due course...
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Old Sep 22, 2021, 6:00 am
  #2372  
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Originally Posted by joeags
The wording with subsequent year is new this year. Before, you would only earn for the year that you stayed the required nights. So currently, if you stay 50 nights in 2021, but less than 50 in 2022, you would earn an elite status year for 2021 and 2022. Previously, you would only earn it for 2021.

I believe that this was also the case in Marriott Rewards, but can't remember for sure.
Pre-merger Marriott Rewards did not count or track elite years. Lifetime status was based only on lifetime points and lifetime nights. That's a big part of why the Bonvoy year tracker is such a mess, they had to go back to recreate a couple of decades worth of data.
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Old Sep 22, 2021, 7:31 am
  #2373  
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Originally Posted by swag
Pre-merger Marriott Rewards did not count or track elite years. Lifetime status was based only on lifetime points and lifetime nights. That's a big part of why the Bonvoy year tracker is such a mess, they had to go back to recreate a couple of decades worth of data.
Whilst that may be true, I haven't seen too many data points where people are claiming that a 1994 Marriott Platinum year isn't being counted.

It's a lot of SPG years (especially if they overlapped a MR Plat year, which we were clearly told would count as 2 Plat years) that seem to be the problem. As well as 2020...
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Old Sep 22, 2021, 2:39 pm
  #2374  
 
Join Date: Jun 2007
Location: Gothenburg, Sweden
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Posts: 90
Originally Posted by joeags
The wording with subsequent year is new this year. Before, you would only earn for the year that you stayed the required nights. So currently, if you stay 50 nights in 2021, but less than 50 in 2022, you would earn an elite status year for 2021 and 2022. Previously, you would only earn it for 2021.
I believe that this was also the case in Marriott Rewards, but can't remember for sure.
I will try to get it correct the last time now. I am too tired of this. This makes me really miss SPG.

Originally Posted by MarkCron
My interpretation ....
If you earned your 2016 Platinum status in 2015, then you are correct.
If you earned your Platinum status in 2016, then Marriott is correct.
In my interpretation, it has been 6 years (2016, 2017, 2018, 2019, 2020, and 2021).
I do count 2016 since T&C says that it begins counting from the year of status achievement.
Am I misunderstanding?

Originally Posted by craigthemif
Unfortunately, Marriott is going to use clause ii to avoid fixing their disastrous IT that doesn't update Platinum years correctly.
There is, of course, a much longer thread into which this will be merged in due course...
I am really upset that they are not honest with us and some of the customer service talks non-sense like nothing is incorrect.
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Old Sep 22, 2021, 2:48 pm
  #2375  
 
Join Date: Dec 2007
Location: SFO
Posts: 4,916
Originally Posted by coolburning
I will try to get it correct the last time now. I am too tired of this. This makes me really miss SPG.



In my interpretation, it has been 6 years (2016, 2017, 2018, 2019, 2020, and 2021).
I do count 2016 since T&C says that it begins counting from the year of status achievement.
Am I misunderstanding?


I am really upset that they are not honest with us and some of the customer service talks non-sense like nothing is incorrect.
counting the year of achievement was a fairly recent change post Bonvoy so you shouldn’t count it and I doubt Marriott is counting it on their end.
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Old Sep 22, 2021, 2:52 pm
  #2376  
 
Join Date: Mar 2013
Location: DCA - PDX - LAX
Programs: AA Gold, UA Silver, Marriott Titanium, AS 75k
Posts: 767
This was the response to my complaint that the 2nd case re: lifetime did not resolve the issue:

"Regarding the Lifetime years, I do not have access to the actual years that you achieved status, just that you have 9 years. Please remember that the first year that you achieve status does not count as a full year so the count starts the next year."
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Old Sep 22, 2021, 3:02 pm
  #2377  
 
Join Date: Jun 2007
Location: Gothenburg, Sweden
Programs: SK EBD, AY Plat, Member TG,LH,UA,AC
Posts: 90
Originally Posted by samosa
This was the response to my complaint that the 2nd case re: lifetime did not resolve the issue:

"Regarding the Lifetime years, I do not have access to the actual years that you achieved status, just that you have 9 years. Please remember that the first year that you achieve status does not count as a full year so the count starts the next year."
Then, the reply is totally against T&C.
What a treat to us as a customer !!
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Old Sep 22, 2021, 3:12 pm
  #2378  
 
Join Date: Jun 2007
Location: Gothenburg, Sweden
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Posts: 90
Originally Posted by myperks
counting the year of achievement was a fairly recent change post Bonvoy so you shouldn’t count it and I doubt Marriott is counting it on their end.
Should I just let it slide?
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Old Sep 22, 2021, 3:15 pm
  #2379  
 
Join Date: Dec 2007
Location: SFO
Posts: 4,916
Originally Posted by coolburning
Should I just let it slide?
What are you letting slide? In 2016, I don’t think achievement counted as a year for lifetime purposes.

the phone reps probably don’t know any better.
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Old Sep 22, 2021, 3:27 pm
  #2380  
 
Join Date: Jun 2007
Location: Gothenburg, Sweden
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Posts: 90
Originally Posted by myperks
What are you letting slide? In 2016, I don’t think achievement counted as a year for lifetime purposes.
the phone reps probably don’t know any better.
Yes, 2016.
I know it is not worth that much since I still need to achieve 600 nights.
However, since it says on T&C; 4.2.e Earning Lifetime Elite Status in i.
"An Eligible Status Year is a calendar year during which a Member obtained Elite membership status",
I hope that it would be honored.
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Old Sep 22, 2021, 3:36 pm
  #2381  
 
Join Date: Dec 2007
Location: SFO
Posts: 4,916
Originally Posted by coolburning
Yes, 2016.
I know it is not worth that much since I still need to achieve 600 nights.
However, since it says on T&C; 4.2.e Earning Lifetime Elite Status in i.
"An Eligible Status Year is a calendar year during which a Member obtained Elite membership status",
I hope that it would be honored.
good luck with that... terms and conditions change and you want marriott apply current terms on past accruals? marriott can't even apply current terms on current accurals correctly. then again with marriott IT, anything is possible.
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Old Sep 22, 2021, 9:24 pm
  #2382  
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Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,056
The wild unpredictability is part of the excitement of dealing with Marriott information technology (IT).

Beaucoup Bonv°y!
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Old Sep 22, 2021, 11:49 pm
  #2383  
 
Join Date: Jun 2007
Location: Gothenburg, Sweden
Programs: SK EBD, AY Plat, Member TG,LH,UA,AC
Posts: 90
Originally Posted by myperks
good luck with that... terms and conditions change and you want marriott apply current terms on past accruals? marriott can't even apply current terms on current accurals correctly. then again with marriott IT, anything is possible.
Originally Posted by SPN Lifer
The wild unpredictability is part of the excitement of dealing with Marriott information technology (IT).

Beaucoup Bonv°y!
Just got another insensible reply,
I decide not to waste more time with this matter anymore.

Thank you 😊 everyone for your kind advice.
Maybe, I just have to move on ….
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Old Sep 23, 2021, 12:19 am
  #2384  
 
Join Date: Feb 2011
Location: YXT
Programs: AC*E50, SPG Plat,
Posts: 575
I just noticed my account just updated to say I'm now Lifetime Platinum. I've been Platinum the last couple of years (and requalified for 2022 Plat earlier this year). However, since I just hit Titanium, the step up triggered the voodoo IT that finally recognizes the LT Plat.

As far as the discussion on which years count towards LT, I'll share my counts. (SPG) Member since: 2011. I was sub-plat that year (maybe gold?). I've been Plat+ ever since (only hitting 75 nights 2 or 3 times). 2021 is the 11th year I've been enrolled in SPG/MR/Bonvoy. My total years as silver/gold/plat: 12; years as gold/plat: 12; years as platinum: 11. Since I've only been plat 2012-2021, it's already counting 2022 as a platinum year.

Now that I'm LT Plat, I think we'll be working on getting my partner's status up to platinum. Having lounge/breakfast benefits for two rooms makes a difference on family trips. There are definitely some properties that have been generous with benefits for two rooms, but it'll be nice to have that with certainty of having two rooms booked by two platinum members. Now if only we could go back to when SPG would give EQN for multiple rooms...we'd get her status bumped in a hurry.
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Old Sep 28, 2021, 5:23 am
  #2385  
 
Join Date: Nov 2009
Posts: 94
I am an Ambassador and have been trying for many months to get Marriott to correctly credit me as a Lifetime Platinum.

Marriott currently lists me as having 8 years as a Platinum member, but they are missing a number of years from my count that would put me past the Lifetime Platinum line (I have enough nights to qualify).

When I asked for a complete breakdown of the count, it emerged that they could not see any of my SPG Platinum years before 2012 and were only counting my more recent years.

I sent them proof with emails showing my SPG Platinum status for a few years before 2012, but after opening a case they eventually just sent the same canned response with the results of their "research," without even acknowledging the proof that I sent whatsoever.

The impression I get from dealing with Marriott is that they just don't care at all, no matter how much you spend. It is such a sharp contrast from the old SPG days.
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