May 2, 2022, 8:48 pm
Last edit by: gudugan
How to View Lifetime Status: https://help.marriott.com/s/article/Article-22489
Lifetime Status Details: https://help.marriott.com/s/article/Article-22145
Elite processing: https://help.marriott.com/s/article/Article-34363
If you achieved a higher Elite status during 2022, your 2022 Eligible Status Year for the new, higher tier was applied at the time of achievement.
If you did not meet the published criteria to renew your current status in 2022, your 2022 Eligible Status Year for your current status will be added in January 2023, and your Eligible Status Year for your new status will be added in March 2023 when your Elite status is updated.
===
As part of our regular process, Members receive their qualifying year towards Lifetime Elite status in one of two ways:
If you maintain the same Elite level for 2022, your 2022 year of Elite status will be applied to your Account in January 2023. If you achieve a higher Elite level during 2022, your 2022 year of tenure for the new, higher level will be applied at the time of achievement.
Examples:
Lifetime Status Details: https://help.marriott.com/s/article/Article-22145
Elite processing: https://help.marriott.com/s/article/Article-34363
How will my Eligible Status Years for 2022 be applied to my Account and when?
If you maintained the same Elite status in 2022 that you started with in 2022 , your 2022 Eligible Status Year for your current status will be applied to your Account in January 2023.If you achieved a higher Elite status during 2022, your 2022 Eligible Status Year for the new, higher tier was applied at the time of achievement.
If you did not meet the published criteria to renew your current status in 2022, your 2022 Eligible Status Year for your current status will be added in January 2023, and your Eligible Status Year for your new status will be added in March 2023 when your Elite status is updated.
===
When will my 2021 qualifying year of Elite status be applied to my Account so I can track my path to Lifetime Elite Status?
As part of our regular process, Members receive their qualifying year towards Lifetime Elite status in one of two ways:
- If you maintain the same Elite level that you started the year with, your Qualifying Year of Elite status will be applied to your Account in January of the following year. Please Note: In November 2021, when we extended the Elite status that Members earned in 2019 or 2020, Members received their 2021 Qualifying Year of Elite status.
- If you achieve a higher Elite level during the year than the previous year, your Qualifying Year for the new, higher level will be applied at the time of achievement. Please Note: If you achieved a higher Elite level during 2021, your 2021 qualifying year of Elite status, was applied at the time of achievement.
If you maintain the same Elite level for 2022, your 2022 year of Elite status will be applied to your Account in January 2023. If you achieve a higher Elite level during 2022, your 2022 year of tenure for the new, higher level will be applied at the time of achievement.
Examples:
- A Member achieved Gold Elite in 2019 and enjoyed the status in 2020. They received their 2020 year of Gold Elite status in July 2020 when we extended their status. Due to status extensions, the Member received their 2021 year of tenure in November 2021 when they their status was extended to February 2023.
- A Member achieved Platinum Elite in 2020 and enjoyed the status in 2021. They received their 2021 year of Platinum status in November 2021 when they their status was extended to February 2023.
- A Gold Elite Member achieved Platinum Elite in April 2021; the Platinum year of Elite status for 2021 was applied upon achievement (in April 2021).
Marriott Lifetime Elite Status General Discussion [Master Thread]
Aug 10, 2021, 4:20 pm
#2311
Join Date: May 2003
Location: LCY
Programs: SQ Krisflyer, QR Privilege Club, MB LT Plt (1K+ nights thx MB)
Posts: 1,038
I wanted to find out when the missing year that was added was earned so I sent a question regarding this most likely nobody knows. The reason why I asked is that if the year was earned in 2018 or earlier I should be LTT and not LTP ...talk about IT loosing control of the code ...we will see if anything materialize
Aug 10, 2021, 9:03 pm
#2312
Join Date: Dec 2007
Location: SFO
Posts: 4,916
I wanted to find out when the missing year that was added was earned so I sent a question regarding this most likely nobody knows. The reason why I asked is that if the year was earned in 2018 or earlier I should be LTT and not LTP ...talk about IT loosing control of the code ...we will see if anything materialize
Aug 11, 2021, 2:10 am
#2313
Join Date: May 2003
Location: LCY
Programs: SQ Krisflyer, QR Privilege Club, MB LT Plt (1K+ nights thx MB)
Posts: 1,038
That's what I did, i.e asking if the missing year was earned during or before 2018 OR if it was earned after 2018 OR if it in fact it corresponds to the complementary year related to the Covid-19 pandemic.
Aug 11, 2021, 9:59 am
#2314
Join Date: Dec 2007
Location: SFO
Posts: 4,916
LTT is as of Dec 2018 status years. So if Bonvoy gives you a number as of Dec 2018, then you would know if you should have gotten LTT. In addition, you then can roll that into years subsequent to that “baseline” year count. Anyways. Hope all turns out well and in your case since it’s 2021, you will be LTP even with the merger screwups.
Aug 11, 2021, 11:43 am
#2315
Join Date: Mar 2020
Location: San Diego
Programs: Marriott: Ambassador Elite
Posts: 8
Is it normal to not be able to get a satisfaction survey or the ability to leave a review on the Marriott app/website? Even talking to Ambassador Service has been frustrating, they don't help with this and barely help with anything at all. Just non-commital answers and saying they'll read my complaints.
Also got this lovely response that isn't patronizing at all after asking if I can leave a review that's on the Marriott website or app.
Also got this lovely response that isn't patronizing at all after asking if I can leave a review that's on the Marriott website or app.
Last edited by Chocobanana; Aug 11, 2021 at 12:12 pm
Aug 11, 2021, 10:02 pm
#2316
Join Date: Jun 2014
Location: SAV/HHH
Posts: 327
Is it normal to not be able to get a satisfaction survey or the ability to leave a review on the Marriott app/website? Even talking to Ambassador Service has been frustrating, they don't help with this and barely help with anything at all. Just non-commital answers and saying they'll read my complaints.
Also got this lovely response that isn't patronizing at all after asking if I can leave a review that's on the Marriott website or app.
Also got this lovely response that isn't patronizing at all after asking if I can leave a review that's on the Marriott website or app.
Aug 19, 2021, 9:05 am
#2317
Join Date: Apr 2016
Location: Europe
Programs: ex-SPG Platinum, Marriott LG, *G United
Posts: 245
Just to update my own situation:
- Lifetime years are: 2013, 2014, 2015, 2016, 2017, 2018 and 2020. 7 years in total; not including 2021.
- My '2020' lifetime year was updated in June 2021, only after crossing the 75-night threshold, on the same day as I as qualified for Titanium. There was no change at 50 nights.
- For my '2021' year I was informed this will be updated in February 2022.
- Lifetime years are: 2013, 2014, 2015, 2016, 2017, 2018 and 2020. 7 years in total; not including 2021.
- My '2020' lifetime year was updated in June 2021, only after crossing the 75-night threshold, on the same day as I as qualified for Titanium. There was no change at 50 nights.
- For my '2021' year I was informed this will be updated in February 2022.
It is still not clear to me why I was issued +1 lifetime platinum years, this year, on the same day I passed 75 nights (Titanium), but not when hitting 50 nights. Was this +1 for 2020, 2021, or 2022?
Aug 19, 2021, 9:13 am
#2318
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,047
Or at least I am assuming that the +1 year I received in June 2021 was the '2020' lifetime year that I was missing.
It is still not clear to me why I was issued +1 lifetime platinum years, this year, on the same day I passed 75 nights (Titanium), but not when hitting 50 nights. Was this +1 for 2020, 2021, or 2022?
It is still not clear to me why I was issued +1 lifetime platinum years, this year, on the same day I passed 75 nights (Titanium), but not when hitting 50 nights. Was this +1 for 2020, 2021, or 2022?
Marriott representatives, can you explain why earning Titanium status increases lifetime Platinum years, but earning Platinum status alone does not increase Platinum years?
Aug 19, 2021, 9:48 am
#2319
Join Date: Sep 2010
Location: Chicago
Programs: Hyatt Glob; UA 1K; BonVoyage LTT (RIP SPG); HH Dia; JX Insighter
Posts: 1,643
Is it normal to not be able to get a satisfaction survey or the ability to leave a review on the Marriott app/website? Even talking to Ambassador Service has been frustrating, they don't help with this and barely help with anything at all. Just non-commital answers and saying they'll read my complaints.
Also got this lovely response that isn't patronizing at all after asking if I can leave a review that's on the Marriott website or app.
Also got this lovely response that isn't patronizing at all after asking if I can leave a review that's on the Marriott website or app.
Aug 19, 2021, 1:57 pm
#2320
Join Date: Apr 2015
Programs: OZ Diamond, Hyatt Globalist, Marriott Ti/LTP, Hilton Diamond, Sixt AC, Hertz PC
Posts: 122
For a Charlie Foxtrot like this heads would roll in an IT company..
Aug 19, 2021, 2:51 pm
#2321
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,047
Easy - per the last few pages, if you reach the next status level, that triggers the update, if you renew, it doesn't. This is why we Ambassadors didn't get that year nor have a chance to trigger the update in the system.
For a Charlie Foxtrot like this heads would roll in an IT company..
For a Charlie Foxtrot like this heads would roll in an IT company..
My point is to try to get the attention of someone at Marriott to maybe investigate a little further given this type of data point.
Clearly their system has a problem and this may be one clue to it.
Aug 20, 2021, 5:54 am
#2322
Join Date: Dec 2016
Location: WAW
Programs: A3(*G), Marriott Platinum, Hilton Diamond, IHG Diamond Ambassador
Posts: 2,534
Aug 24, 2021, 5:42 am
#2323
Join Date: Oct 2017
Programs: BA Bronze, Marriott LTP
Posts: 125
I have been lurking on this thread and am in the same situation as others here.
Marriott have confirmed I was at 5 years Platinum Lifetime in December 2018 and, although I have been Titanium in 2019, 2020 and now 2021 they insist all years have been added. Despite that I am stuck on 7 years total with no increment in 2021. I am still emailing but getting nowhere.
Marriott have confirmed I was at 5 years Platinum Lifetime in December 2018 and, although I have been Titanium in 2019, 2020 and now 2021 they insist all years have been added. Despite that I am stuck on 7 years total with no increment in 2021. I am still emailing but getting nowhere.
Aug 24, 2021, 9:43 am
#2324
Join Date: Jun 2021
Posts: 16
The reps have now given me several different answers, very little empathy and a lot of confusion. Not much I can do I suppose.
What I don't fully understand is that I've done nothing wrong, I'm quite literally just trying to get to the bottom of what is a clear glitch on the Marriott side but yet the way I get treated is that I'm annoying them.
What I don't fully understand is that I've done nothing wrong, I'm quite literally just trying to get to the bottom of what is a clear glitch on the Marriott side but yet the way I get treated is that I'm annoying them.
Aug 24, 2021, 9:58 am
#2325
Join Date: Dec 2007
Location: SFO
Posts: 4,916
I have been lurking on this thread and am in the same situation as others here.
Marriott have confirmed I was at 5 years Platinum Lifetime in December 2018 and, although I have been Titanium in 2019, 2020 and now 2021 they insist all years have been added. Despite that I am stuck on 7 years total with no increment in 2021. I am still emailing but getting nowhere.
Marriott have confirmed I was at 5 years Platinum Lifetime in December 2018 and, although I have been Titanium in 2019, 2020 and now 2021 they insist all years have been added. Despite that I am stuck on 7 years total with no increment in 2021. I am still emailing but getting nowhere.
