Another question I cannot find the answer to in extensive reading of this thread. If you do an OC1-5 to NC1-4 conversion and you find that you will not be able to use the NC1-4 by its expiration date can you then cancel and get refunded in points? Will the refund be 45K points? Also wondering reservation using these travel packages can be made for another person, i.e. gifting it to a family member with same last name? |
Originally Posted by Redeemed
(Post 30797429)
Another question I cannot find the answer to in extensive reading of this thread. If you do an OC1-5 to NC1-4 conversion and you find that you will not be able to use the NC1-4 by its expiration date can you then cancel and get refunded in points? Will the refund be 45K points? Also wondering reservation using these travel packages can be made for another person, i.e. gifting it to a family member with same last name? Yes, you can cancel it and get 45K back to your account, but I think keep it as a N-C for 7 nights is much more valuable compared to 45K. Yes, you can gift it to a family member, even friends. |
Is the "convert" option dead? At least, it is to me. I called UK number at least 4 different times in the last couple days and they were not able to convert OC5 to NC5 with 105K points. Every single time, I was told that it can't be done anymore.
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Originally Posted by isac
(Post 30797531)
Is the "convert" option dead? At least, it is to me. I called UK number at least 4 different times in the last couple days and they were not able to convert OC5 to NC5 with 105K points. Every single time, I was told that it can't be done anymore.
Then calling and asking to attach your travel cert instead of points. Try another country perhaps. |
Originally Posted by agjil
(Post 30797288)
I just spent the past hour reading recent posts on this thread.
Thank you all for sharing your experience, as someone who wants to do an OC to NC conversion (with a cat upgrade), I found the information here very valuable. One thing I'm still a little confused about is this: once you receive a NC from an OC (equivalent cat conversion without any upgrades), can't you just pay additional points to upgrade the NC you received to a higher cat NC, where the points required would follow the new Travel Package table on https://www.marriott.com/loyalty/red...el/packages.mi ? I'm not sure why everyone who wants to do an "upgrade conversion" is trying to do the upgrade when the OC gets converted to the NC. Wouldn't it be easier to simply get a NC that is equivalent to the OC first, and then call again to upgrade the NC you have to a higher category NC by paying the difference in points required? It is already difficult to get an upgrade at the time OC convert to NC. It is exponential more difficult to almost impossible when it is an NC and one tries to upgrade, because the new Travel Package T&Cs specifically FORBID upgrade, among other things. In fact it does not even allow change of reservation or cancel the cert - i.e. there presumably no residual value when cancelling an NC according to the new Travel Package T&Cs. Anybody has an OC and does not have any immediate need of a booking, should wait as long as possible before doing anything to the OC, whether to upgrade to higher cat or to just convert it - until you need to book something or the OC is expiring - whichever comes first. |
I called the UK number yesterday and converted my OC6 certificate
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Originally Posted by isac
(Post 30797531)
Is the "convert" option dead? At least, it is to me. I called UK number at least 4 different times in the last couple days and they were not able to convert OC5 to NC5 with 105K points. Every single time, I was told that it can't be done anymore.
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I have converted an old Travel Package into a new certificate (NC6) - are there any data points of partial refunds being available? - eg if we end up staying at a NC4 property?
Hoping to use it at the higher level, but (most likely) looking for a European property that is suitable for 2 adults + 2 children... which generally seem to be Cat 4/5 |
Originally Posted by Happy
(Post 30800017)
You think people have not thought about that? There are obvious reasons. You have not read back enough the history. People are not dumb if what you think is feasible, why no one attempts it. Common sense would tell you that there must be reasons.
It is already difficult to get an upgrade at the time OC convert to NC. It is exponential more difficult to almost impossible when it is an NC and one tries to upgrade, because the new Travel Package T&Cs specifically FORBID upgrade, among other things. In fact it does not even allow change of reservation or cancel the cert - i.e. there presumably no residual value when cancelling an NC according to the new Travel Package T&Cs. Anybody has an OC and does not have any immediate need of a booking, should wait as long as possible before doing anything to the OC, whether to upgrade to higher cat or to just convert it - until you need to book something or the OC is expiring - whichever comes first. |
Originally Posted by agjil
(Post 30800883)
I see...so I missed the fact that travel package certificate upgrades are not allowed at all in the new world...well that blows big time.
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A data point for everyone. I had an OC9 booked last August and attached to a reservation that I never intended to use. Yesterday I called the US line (not UK) and asked for the agent to convert my OC9 to a NC5 (QP91 code) - this is because I have a Cat 5 hotel reservation that I will actually use for a week and wanted to get the 60K points back as well for going down to a Cat 5. I know this is the reverse of what most people are trying to do in getting a higher certificate. The agent on the phone said she would order me the QP91 - Cat 5 but ultimately ordered me a NC6 (QP99) which is technically the right conversion in their system. I got disconnected during that call unfortunately and it was processed. Note that prior I asked for the OC9 to be detached from the existing reservation - it was tricky as the agent kept wanting to cancel the reservation. You have to really repeat "detach!" and "don't cancel the existing reservation" as I understand from the thread that this will create a big mess.
I tried yesterday and today over several calls/hang ups for an agent willing to convert my NC6 to an NC5 and refund me the 60K points. Some are the agents are legacy SPG and have no idea about this and once they ask for help come back and tell you it's not possible. Finally found someone who got the OK from their supervisor to do so - it was incredibly complicated. They had trouble deleting the NC6 and then finally were able to do so and order me the QP91 - took 45m. In the end it all worked out. I got the 60K points back from downgrading (or rather "converting" as I put it). I also learned in the process that if an agent agrees to do it for you - ask them to open a case number and document it so it's on the record in case you get disconnected or they can't technically do it and you have to call back. |
Originally Posted by njm42
(Post 30800747)
I called the UK number yesterday and converted my OC6 certificate
Not to ask repetitive questions, but it helps to see additional specific data points. And hopefully stops the same questions from being asked over and over again.... |
Upon conversion to new TP certificates, not only are upgrades/downgrades infinitely more difficult, but also cancellations to get back the residue/surrender points (45K for NC4, etc.) are infinitely more difficult (or even impossible).
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Originally Posted by tth6133
(Post 30801669)
Upon conversion to new TP certificates, not only are upgrades/downgrades infinitely more difficult, but also cancellations to get back the residue/surrender points (45K for NC4, etc.) are infinitely more difficult (or even impossible).
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Originally Posted by jrey
(Post 30801689)
I might have missed some data points here but how do you know that getting back the surrender points is infinitely more difficult?
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