I asked for upgrade, the agent immediately said that requires 30k. Then I asked her to downgrade my OC6 to get 30k points.

Post 312 reported success today, again with UK number. Though I had an experience this morning that the 353 was picked up by a San Antonio, TX based rep. No biggie because when I called again, the actual UK rep could not do what I inquired (take pts from SPG account to "pay for" a 5th night free reservation made in the Marriott account.) Both reps did go off a long time to check but came back with the negative.

You are good. Keep a note on the new NC4 information that it is now attached to the reservation just in case but you most likely would not need it. The expiration date is 12 months from the date the NC4 is generated. Assuming people are allowed to change the existing reservations without losing the certs, then each movement of the cert should generate a new version and thus a new life, IF the system works the same as in the past - UNLESS the rep takes it upon himself to BACKDATE the cert - this happened to me on a detachment of an OC6 a few days before Aug 18th. During the detachment he canceled the detached cert and ordered a new OC6 but then promptly canceled it (I rec'd both emails and that was the only way I found out what had happened). He then ordered another OC6 but backdated it to June 1st the date I got it attached to a reservation. This crazy action caused some confusion to the subsequent reps who tried to find the OC6.

Time will tell how the NCs would behave going forward.

I am glad to see most everyone who took initiatives has had satisfactory outcome so far.

It's the 18th - "WE CAN'T SEE SPG"
 

So it's the 18th - programs STILL not combined - can't book spg hotels with TP b/c "we can't see spg reservations", we need to connect you with SPG .... NOT GOING DOWN THAT ROAD!

Got an email telling me I'm not eligible for LTPP b/c don't have 75 nights! (despite meeting the announced LTP spg + 750 nights),

Elite services agent refused to send me to elite services supervisor - and had NO idea about old vs new TP certs AND
I HAD TO LISTEN TO THE "IF YOU'RE CALLING ABOUT THE NEW..........."
rant over

Its Sep 18th now FINALLY! Are we good to book hotels with our cirtificates? is SPG property still a no go?

When I spoke to reps at the weekend they were saying 20th Sept for booking SPG properties.

Someone posted upthread a week or so before Aug 18th rolled around, claiming while early birds may get the worms but the late riser would get the cheese.

Now let's hope there is indeed some cheese waiting...

The inability to book SPG property on Marriott site is totally inept when Marriott kept telling us Now We Are All One...

From talking to the SPG reps the old timers are just as frustrated as we are because they have never encountered such unfriendly working conditions in that the system does not work, no communication channel and have extraordinary number of very upset customers.

All Marriott is telling those who suffer, is being patient... They should never initiate the merger in Mid Year when nothing is ready.

I've been able to convert all 8 of my TPs into new NCs after calling the Platinum line in North America today and attach one to a reservation. The whole process took about 45 minutes.

I had a boring OC5 attached to a NC4. Wanted to detach, convert to NC4, then attach to a different NC4 hotel for same dates. Seemed fairly straightforward as far as travel packages go. After an hour on hold, agent took roughly 20 minutes including hold time to process and told me everything above had been completed. It is now a couple hours later, I logged in and can see that the OC5 cert is detached from the initial reservation however I don't see a cert attached to the new reservation. Should that have happened immediately or should I give it some more time to see if it shows up? Just wondering if I should get back on the phone now or wait?

When I attached my newly converted NC4 I could immediately see the reservation has an e-certificate. That was while on the phone, as I wanted to make sure before letting the amazingly nice rep go. The cancel and reorder shows up in Activity a few days later, though. Did you attach it to a separate point advance reservation? Or did you just ask the rep to change the old one?

I had a separate point advance reservation and asked her to attach it to that. It still looks the same as prior to my call with no cert. The only thing I can see different is my initial reservation now has no cert attached.

Then it's definitely different from what I experienced about five days ago. But it could be that their system is changing and reservations are not updated in time, since today was supposed to be the big day.

No, I applied the new NC4 and got 30K points back.

No I applied the converted NC 4 to a 7 night stay and kept the 30K points

Anyone try to book a SPG property with a converted TP cert today? Any success???

Did you receive confirmation emails on the Detachment AND the conversion to the NC4?

When you move a cert to another reservation, the procedure seems to be
1) detach the cert.
2) if it is an OC, it needs to be converted to a NC before it can be used again.
3) attach the NC to the new reservation.

Each step should generate a confirmation email.
1) and 2) related to the cert movements.
3) related to the reservation now has an eCert attached.

All should be done on the same phone call that should not take more than 10 to 15 min if that much, even by competent US based reps. And yes, they should happen when you were still on the phone with the rep,

If by tomorrow you still see the cert being available and the new reservation still has not had a new cert attached, then the rep has not finished the job.

I dont believe today has any difference because the system has been allowing the bookings for well over 10 days by now. Look back on what were posted on this thread, many have gone thru the conversion whether from a stand alone OC, or from an attached OC. So the ability to do the jobs have been in the system long before today - it is more a matter of having a competent rep to do the job than anything else.