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Originally Posted by qofmiwok
(Post 30248116)
Any DP's on whether they are still allowing extensions? They extended mine once and at that time said if I needed another year to just call back.
Originally Posted by Soccerjoshj07
(Post 30248249)
it seems like getting it converted to the new cert adds a year to the expiration unless the employee manually modifies.
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Originally Posted by Happy
(Post 30248060)
Seems you got a knowledgeable rep or at least he kept up with the latest. The T&Cs now found on the web are for the New Package - it has been discovered even back in August that refund is not allowed - and it was the initial "party line" given by the reps AND in the first round of email replies when people were told to send their request of the overcharged 30K refund.
Based on the above, I believe the new TP does not have the refundable partial portion on the hotel stay. Though I believe there would be very few redemption on the new TP as it does not make any sense for the hotel part - you actually would pay MORE then you book a straight point stay according to some calculations posted here and elsewhere on the net with break down analysis on the TP costs. In other words, going forward, if one wants miles, do the 60K transfer with 25K miles would be better value than using a TP. Though Marriott system is having trouble to convert 60K into 20K airline miles, it seems the 60K would come up as 19994 miles instead of 20000 miles. |
DP. I called Marriott to convert my old 1-5 cert to a new 1-4 cert, but the hotel I want to book is a cat 5 so wanted to upgrade it to 1-5 for the 70k extra points. They put me on hold and said it was done. But when I went back into my Marriott account I saw they converted it to a cat 6 instead and changed me 165k. So I called back and said I needed a 5. After another long hold she came back and said she had to be sure of the rules because it's complicated but was told she is only supposed to do it if it's being applied to an existing reservation. I said "I am ready to make the reservation, can we do it now?" She said yes and that is what we did. My points totals are still screwed up but she says it will take a day for the credits to come back in. So fingers crossed. Barcelona here we come!
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Can someone clarify how many points it should cost to upgrade from an old cat 1-5 to a new category 5? Should it be 105k-45k=60k? So far they have charged me 135k points and given no credit for 45k. Which both seem totally wrong. Thanks!
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Originally Posted by qofmiwok
(Post 30249685)
Can someone clarify how many points it should cost to upgrade from an old cat 1-5 to a new category 5? Should it be 105k-45k=60k? So far they have charged me 135k points and given no credit for 45k. Which both seem totally wrong. Thanks!
ETA: And based on reports here it may be easier to get this done by calling the UK line during UK business hours. Many US agents either do not know how to do this or claim it is not allowed. US agents can do it but many have experienced more helpfulness from the UK agents. |
Originally Posted by qofmiwok
(Post 30249593)
DP. I called Marriott to convert my old 1-5 cert to a new 1-4 cert, but the hotel I want to book is a cat 5 so wanted to upgrade it to 1-5 for the 70k extra points. They put me on hold and said it was done. But when I went back into my Marriott account I saw they converted it to a cat 6 instead and changed me 165k. So I called back and said I needed a 5. After another long hold she came back and said she had to be sure of the rules because it's complicated but was told she is only supposed to do it if it's being applied to an existing reservation. I said "I am ready to make the reservation, can we do it now?" She said yes and that is what we did. My points totals are still screwed up but she says it will take a day for the credits to come back in. So fingers crossed. Barcelona here we come!
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Yes, it says QP88. And the one that was canceled says zero points, no 45k credit. Would I call the UK reservation line, or is there a UK Platinum line or Travel Packages line? Thanks!
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Tried to search previous posts and did not seem to find an answer, so trying to ask here:
did anyone successfully redeem the new cert (after conversion)? It was supposed to be on 9/18. But after several calls it seems they are still not ready and no ETA |
Originally Posted by qofmiwok
(Post 30250095)
Yes, it says QP88. And the one that was canceled says zero points, no 45k credit. Would I call the UK reservation line, or is there a UK Platinum line or Travel Packages line? Thanks!
Originally Posted by longmanzz
(Post 30250211)
Tried to search previous posts and did not seem to find an answer, so trying to ask here:
did anyone successfully redeem the new cert (after conversion)? It was supposed to be on 9/18. But after several calls it seems they are still not ready and no ETA If you mean to redeem New Travel Package on the new chart., then I dont believe anyone here has done it, or has any intention to do it because it is a very poor value proposition. By now there are more than enough of many different types of DPs and the suggestions on how to accomplish what the most sought after solutions. Not too hard to read thru the thread with some care. Should find the answers to most questions incl those posted the past few days. |
I diligently read the thread and thought I had it worked out at one point, but I'm confused again. If I have an OC6 and want a NC4, PLUS my 30,000 point refund - do I ask for a QP83 or a QP87? It's not clear to me from the Wiki.
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Originally Posted by longmanzz
(Post 30250211)
Tried to search previous posts and did not seem to find an answer, so trying to ask here:
did anyone successfully redeem the new cert (after conversion)? It was supposed to be on 9/18. But after several calls it seems they are still not ready and no ETA |
I am sorry if this is annoying but after reading through I cannot ascertain what my actual options are. I have an OC7, so what options do I have? Call up and get my points back for being caught mid Cat or ring up and upgrade? My preference is to upgrade but if it cannot be done, I will take the points and be done with it as this is all just a massive pain.
Thanks in advance for any help! |
Originally Posted by TheWiseOne
(Post 30251525)
I am sorry if this is annoying but after reading through I cannot ascertain what my actual options are. I have an OC7, so what options do I have? Call up and get my points back for being caught mid Cat or ring up and upgrade? My preference is to upgrade but if it cannot be done, I will take the points and be done with it as this is all just a massive pain.
Thanks in advance for any help! See the Wiki, OC7 maps to NC5. There are tons of decent hotels in NC5, but if you want something more - call the UK # and follow the upgrade steps described several times earlier in this thread. I think MasterGeek was the first to post how to do it. |
Originally Posted by Quark999
(Post 30251182)
I diligently read the thread and thought I had it worked out at one point, but I'm confused again. If I have an OC6 and want a NC4, PLUS my 30,000 point refund - do I ask for a QP83 or a QP87? It's not clear to me from the Wiki.
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Originally Posted by TheWiseOne
(Post 30251525)
I am sorry if this is annoying but after reading through I cannot ascertain what my actual options are. I have an OC7, so what options do I have? Call up and get my points back for being caught mid Cat or ring up and upgrade? My preference is to upgrade but if it cannot be done, I will take the points and be done with it as this is all just a massive pain.
Thanks in advance for any help! |
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