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-   -   Travel Package General Discussion Thread (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/1928972-travel-package-general-discussion-thread.html)

Counsellor Oct 6, 2018 6:39 am


Originally Posted by craigthemif (Post 30282059)
I look forward to you providing actual applicable examples of which legal jurisdiction protects miles, points, etc.

Airlines are free to add fuel surcharges, co-payments, close-in charges, etc. as they wish to awards. Hotels can add resort fees to award nights. Hotels (and chains) are free to place whatever capacity controls they choose on free award nights. (in a legal, consumer protection sense)

We participate according to the T&Cs that the companies are free to rewrite at any time. Marriott is free to move 99% of its hotels out of Categories 1-4 if it so chooses and there will be no legal recourse. Simply it will ruin the perception of loyalty and cost them future business.

Don't confuse the rules as applied to airlines and their frequent flyer programs to the situation with Marriott and hotels.

In the United States, the Airline Deregulation Act signed by President Carter exempted airlines from most state consumer protection laws, and the court cases have applied that to the frequent flyer programs to preempt application of the state laws to the frequent flyer programs as well.

There is no "Hotel Deregulation Act" so state consumer protection laws apply to hotels and to frequent "stayer" programs. Most states do indeed bar applying changes that are to the detriment of the consumer, if the consumer has already "purchased" the product or service. So, while the "price" of a product (e.g., hotel room) can be changed (by devaluation of points, for instance), once the consumer has bought the hotel room (by redeeming the points) the T&C normally can't be changed to his detriment. (This is a general statement, not legal advice; the legal result will vary by jurisdiction and is -- of course -- dependent on the specific facts.)

FlyingMoonwards Oct 6, 2018 7:03 am


Originally Posted by craigthemif (Post 30284537)
... travel certificates that, to the best of my knowledge, can still be used at thousands of hotels worldwide and were never specifically allowed to be upgraded or downgraded at will.

Except that's exactly what you could do - upgrade or downgrade at will.

yoyo Oct 6, 2018 7:27 am

I have a reservation (before Aug 15) with the TP and the hotel category has gone up. My flight schedule had been changed so I won't get to the hotel until the next noon of the start of the reservation. It seemed like changing the hotel reservation dates will require more points so I am wondering if they will allow skipping the first night of the 7 day TP or will they automatically cancel? Thanks.

EDIflyer Oct 6, 2018 7:46 am


Originally Posted by castcore (Post 30283678)


hi, so are you saying 4 points can be booked with certificates now?

Apparently - I'm not wanting to use it there so don't know in reality I'm afraid, was just what I was told and have read.

castcore Oct 6, 2018 11:44 am

I have my old Marriot cat 6 7 night converted to the new Cat 1-4, but they cannot attach it to a Sheraton 4 point I want to go in Australia.

Has anyone had a converted Marriot certificate successfully attached to any former Starwood hotels?

joeags Oct 6, 2018 12:17 pm


Originally Posted by yoyo (Post 30285211)
I have a reservation (before Aug 15) with the TP and the hotel category has gone up. My flight schedule had been changed so I won't get to the hotel until the next noon of the start of the reservation. It seemed like changing the hotel reservation dates will require more points so I am wondering if they will allow skipping the first night of the 7 day TP or will they automatically cancel? Thanks.

You just notify the hotel that you are arriving late and they will keep your reservation I have done this twice with the certificate, once to guarantee a room at 7-9am when we arrived, and the other due to staying an extra day in another city. I have always called the day I was supposed to arrive.

Zelucifer Oct 6, 2018 12:55 pm


Originally Posted by castcore (Post 30285783)
I have my old Marriot cat 6 7 night converted to the new Cat 1-4, but they cannot attach it to a Sheraton 4 point I want to go in Australia.

Has anyone had a converted Marriot certificate successfully attached to any former Starwood hotels?

They seem to be rolling it out, slowly. Might want to HUCA, I believe 4 points should be bookable.

yoyo Oct 6, 2018 2:00 pm


Originally Posted by joeags (Post 30285893)
You just notify the hotel that you are arriving late and they will keep your reservation I have done this twice with the certificate, once to guarantee a room at 7-9am when we arrived, and the other due to staying an extra day in another city. I have always called the day I was supposed to arrive.

Thanks. I will call the hotel directly.

chanp Oct 6, 2018 2:14 pm


Originally Posted by JohnnyP (Post 30276824)
Reading through the thread here, it sounds like the consensus is that upgrading an NC6 (former Category 9 certificate) to a new Category 7 package isn't available? Would be curious about other's experiences.

Cant do it, at least not as of today. I'd hope they would allow it as well.

Quimby4 Oct 6, 2018 2:30 pm

Has anyone converted Original Cat 9 to new Cat 7?
Anyone have new code for NC7?
  • NC6 QP99 = OC9 990T/P990 (refund value: 165K)

Quimby4 Oct 6, 2018 5:16 pm

Data Point:
Call Marriott Plat # today, no hold time.
Rep transferred 30k from my acct to hubby.
Unattached OC8 5 night Certificate
Converted to NC5
Upgraded to NC6 - QP69 for 30k points
Attached new QP69 to New Cat 6 Marriott Hotel.

Hoping to unattach and reattach to a Westin in Dec after Westin's become avail.

sgan317 Oct 6, 2018 5:36 pm


Originally Posted by castcore (Post 30285783)
I have my old Marriot cat 6 7 night converted to the new Cat 1-4, but they cannot attach it to a Sheraton 4 point I want to go in Australia.

Has anyone had a converted Marriot certificate successfully attached to any former Starwood hotels?

Only a handful of Four Points are currently bookable with TP's. Check back next week as they remainder should be integrated around Thursday if everything goes as planned. Check out more info in the link below.
https://samchui.com/2018/09/22/spg-i...kage-timeline/

You can tell integrated properties as they take you back to the Blue Marriott check out screen instead of the purple SPG check out screen

LDoc Oct 6, 2018 5:49 pm


Originally Posted by Quimby4 (Post 30286684)
Data Point:
Call Marriott Plat # today, no hold time.
Rep transferred 30k from my acct to hubby.
Unattached OC8 5 night Certificate
Converted to NC5
Upgraded to NC6 - QP69 for 30k points
Attached new QP69 to New Cat 6 Marriott Hotel.

Hoping to unattach and reattach to a Westin in Dec after Westin's become avail.


This is exactly what I want to do with my unattached 7-night OC8; upgrade it to a new cat 6 certificate.

Happy Oct 6, 2018 6:32 pm


Originally Posted by EDIflyer (Post 30285247)
Apparently - I'm not wanting to use it there so don't know in reality I'm afraid, was just what I was told and have read.


Originally Posted by castcore (Post 30285783)
I have my old Marriot cat 6 7 night converted to the new Cat 1-4, but they cannot attach it to a Sheraton 4 point I want to go in Australia.

Has anyone had a converted Marriot certificate successfully attached to any former Starwood hotels?

No. 4P in both SYD and BNE cannot be booked on Marriott site which redirect to SPG platform if these are the 4P you are looking to book. I tested it last night when checking availability.
I would NOT waste my time to try to get the phone agent to attach your certs because it cannot be done technically, regardless what is being told.

Again, it is really easy to know WHEN SPG hotels can be booked with the cert - you can try dummy booking on Marriott site - until the day Marriott site stops redirect you to SPG booking platform and let you book it on Marriott site - you are just wasting your time trying to accomplish the near impossible calling in to book.

I said near impossible and not impossible, is because may be it can be manually booked when the CSRs jump thru multiple hoops to get it done - but the probability is very slim for that to happen, with the probability of messing up your cert is very high. Hence it is not worth to try.

estnet Oct 6, 2018 7:06 pm

Your'e lucky. Call answered right away - asked if agent familiar with TP - said yes - then said "let's see t....r .....a" at that point asked to be transferred to supervisor! If you don't know something just be honest:mad:
Now on hold over 20 minutes -
Does anyone know if I could change OC6 to NC7 and if so how many more points?

QUOTE=Quimby4;30286684]Data Point:
Call Marriott Plat # today, no hold time.
Rep transferred 30k from my acct to hubby.
Unattached OC8 5 night Certificate
Converted to NC5
Upgraded to NC6 - QP69 for 30k points
Attached new QP69 to New Cat 6 Marriott Hotel.

Hoping to unattach and reattach to a Westin in Dec after Westin's become avail.[/QUOTE]


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