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-   -   Travel Package General Discussion Thread (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/1928972-travel-package-general-discussion-thread.html)

potm Sep 28, 2018 11:50 pm


Originally Posted by zerodegre (Post 30258781)
Just a bit of new information .. The marriott rep was able to attach a 7 night ravel certificate to my SPG hotel in Bangkok... Athenee Collection hotel for November

It can be done

It seems like the SPG hotels have been integrated into Marriott systems now.
I called today and still got the same can't book SPG hotels with travel package certs but I didn't try to push it too much. It sounded like she was just reading of script and didn't know much.

Pseudo Nim Sep 29, 2018 12:07 am


Originally Posted by potm (Post 30259350)
It seems like the SPG hotels have been integrated into Marriott systems now.
I called today and still got the same can't book SPG hotels with travel package certs but I didn't try to push it too much. It sounded like she was just reading of script and didn't know much.

Sorry, those two statements are the opposite of each other :) Either they have integrated them, or haven’t, and I’m going to go with “haven’t” since you yourself have been unable to apply a cert and there’s only a single data point so far.

potm Sep 29, 2018 7:13 am


Originally Posted by Pseudo Nim (Post 30259371)

Sorry, those two statements are the opposite of each other :) Either they have integrated them, or haven’t, and I’m going to go with “haven’t” since you yourself have been unable to apply a cert and there’s only a single data point so far.

They could be integrated but they haven't told or trained their agents?
You can check it yourself in 30 seconds loading up the app.

pharmawalk Sep 29, 2018 10:19 pm


Originally Posted by potm (Post 30260013)
They could be integrated but they haven't told or trained their agents?
You can check it yourself in 30 seconds loading up the app.

silly statement imho.

MarkP24 Sep 29, 2018 10:39 pm


Originally Posted by Pseudo Nim (Post 30259371)

Sorry, those two statements are the opposite of each other :) Either they have integrated them, or haven’t, and I’m going to go with “haven’t” since you yourself have been unable to apply a cert and there’s only a single data point so far.


Originally Posted by potm (Post 30259350)
It seems like the SPG hotels have been integrated into Marriott systems now.
I called today and still got the same can't book SPG hotels with travel package certs but I didn't try to push it too much. It sounded like she was just reading of script and didn't know much.

Is there an update? Any confirmation on this?

craigthemif Sep 29, 2018 11:32 pm


Originally Posted by Pseudo Nim (Post 30259371)

Sorry, those two statements are the opposite of each other :) Either they have integrated them, or haven’t, and I’m going to go with “haven’t” since you yourself have been unable to apply a cert and there’s only a single data point so far.

There are batches of hotels that have been integrated. Four Points in Barcelona for example. It appears entirely ad hoc to me.

Pseudo Nim Sep 29, 2018 11:40 pm


Originally Posted by craigthemif (Post 30262258)
There are batches of hotels that have been integrated. Four Points in Barcelona for example. It appears entirely ad hoc to me.

That’s SO weird. Wonder if there’s any way to tell? The Iraph Sui in Okinawa seems not integrated. I wonder if Sheraton Dubrovnik or Méridien Split are ...

craigthemif Sep 30, 2018 2:44 am


Originally Posted by Pseudo Nim (Post 30262265)

That’s SO weird. Wonder if there’s any way to tell? The Iraph Sui in Okinawa seems not integrated. I wonder if Sheraton Dubrovnik or Méridien Split are ...

It's easy to tell. Try to book one. If the website jumps to spg.com then the hotel isn't integrated yet.

Someone in another thread suggested that Four Points hotels are the first to be integrated. Not sure how reliable that info is though.

onlysuites Sep 30, 2018 3:46 am


Originally Posted by craigthemif (Post 30262529)
Not sure how reliable that info is though.

When it comes to Marriott, the bloggers have been the most reliable. Imagine someone who doesn't check blogs or follows FT. He will get a shock when he sees his SPG points from Amex are still missing 3 months down the line and his Travel cert has been overhauled completely.

craigthemif Sep 30, 2018 8:02 am


Originally Posted by onlysuites (Post 30262614)
When it comes to Marriott, the bloggers have been the most reliable. Imagine someone who doesn't check blogs or follows FT. He will get a shock when he sees his SPG points from Amex are still missing 3 months down the line and his Travel cert has been overhauled completely.

I'm not sure about bloggers being reliable. Yes, some have been gaining access to Marriott execs, and many are quite clearly being more informative about the issues than Marriott themselves.

But of course I still remember the debacle where multiple execs promised to multiple bloggers that SPG Gold would become Marriott Platinum post-merger. Little did we know that SPG75 or LTP wouldn't even map properly to Plat Premier! :rolleyes:

sgan317 Sep 30, 2018 8:40 am

Marriott finally confirmed what I said a week ago. Although not to me directly. Expect that all SPG will get integrated at the schedule I provided earlier.


However the ability for hotels to play games with inventory is on the way out. Hotels are transitioning to the Marriott revenue management system, and that will drive availability rather than property discretion. And all legacy Starwood properties should be on this system by December 11.
https://thepointsguy.com/news/marrio...ehaving-badly/

Pseudo Nim Sep 30, 2018 9:44 am


Originally Posted by onlysuites (Post 30262614)
When it comes to Marriott, the bloggers have been the most reliable. Imagine someone who doesn't check blogs or follows FT. He will get a shock when he sees his SPG points from Amex are still missing 3 months down the line and his Travel cert has been overhauled completely.

This is a sarcastic statement, right? The bloggers have been the ones pushing certain categories of travel certs which ended up being grossly devalued (good thing Marriott backpedaled and let people downgrade). Bloggers have also been painting a ridiculously positive image of the merger, until at least a couple decided to break rank after it was just simply too difficult to parade this Tibetan Mastiff dog and pretend it's a genuine lion (and cough loudly when it barks to cover it up).

Seriously, bloggers are absolutely awful with very few exceptions.

cfischer Sep 30, 2018 9:55 am


Originally Posted by potm (Post 30259350)
It seems like the SPG hotels have been integrated into Marriott systems now.

not as far as I can tell.

eethan Oct 1, 2018 8:49 pm

Best course of action if no need to use cert
 
To confirm, any old cert will need to get converted to a new cert. Doing so will extend the expiry to 1 year from conversion.

Does Marriott auto convert the certs from old to new codes, or only if you call in?

I'd rather they not auto-convert, so I can call in and extend right before my old cert is set to expire.

jrey Oct 1, 2018 8:54 pm


Originally Posted by eethan (Post 30268677)
To confirm, any old cert will need to get converted to a new cert. Doing so will extend the expiry to 1 year from conversion.

Does Marriott auto convert the certs from old to new codes, or only if you call in?

I'd rather they not auto-convert, so I can call in and extend right before my old cert is set to expire.

That is logical for now since they might say they will only convert when you are ready to attach and might not get back if the reservation is canceled. They have not done that yet but at least one higher up supervisor has threatened me like that.


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