Still working out the certificate conversion points value. But now my reservation has posted where the certificate was used, and it's even weirder. At the time i booked it said 210,000 pts (35,000*6 for a cat 5). I had her on the phone doing the conversion and she told me to book it and she would apply the certification. But now my reservation lists 35,000 points per night with a total of 135,0000 points, not 210,000 points. Should I be concerned about this? If I click "order reward certificate for this reservation", it says I can upgrade from the 135,000 points to the 210,000 points and they will deduct 75,000 more points from my points balance. It almost sounds to me like I wasn't given credit for a full 7 days with the certificate.

What to do with certificate
 

Hi all. I have been preoccupied with planning my daughters wedding and have been totally off the miles/points/travel grid for a while. I have a Marriott 7 night certificate that I need to use. What is the scoop? Does it still have value? I'm not sure what all has changed since they merged.

Thanks for the help!!!

AW

I have a question for those of you who have used a 7 night certificate before. Historically speaking (i.e., pre-merger), has it been possible to attach a certificate to an existing award reservation that was booked with points? If so, how does Marriott handle a situation where the existing award reservation is for an upgraded room? Do they apply the certificate and then refund the points you originally paid for the reservation minus the point difference between the standard room price and the upgraded room price?

The reason I ask: I booked a 7 night stay for an upgraded room at an SPG property using points. I want to attach my 7 night certificate to this reservation, but it's supposedly not possible right now since we can only use the certificates for legacy Marriott packages. However, my trip isn't until next April, so I'm hoping that things will get sorted out before then and I'll be able to apply my certificate to this existing reservation.

Read back. Similar scenario has been asked and answer no more than a few days ago right on this thread.

All it matters is the total of the points shown on the Certificate Booking - it should equal to the Surrender Value, NOT the daily rate x 6 because the hotel portion of the Travel Package is a PARTIAL CERT, with the other component has already gone to the airline miles.

Honestly if people just spend some time and really READ the thread, even newbies on Travel Package would have understood how these certs work.

I would just wait because eventually SPG properties would all migrate to the Marriott booking platform, There is even a tentative timetable posted in this forum if not on this thread. Since you dont need it until April, chances are very good the migration would be completed before then. You would then be able to use the cert on the SPG property.

Is there any news on cat7 packages yet? I'm currently sitting on a 5 night cat 5 package that I want to upgrade to 5 night cat 7, but all the agents I've talked to say cat 7 doesn't exist yet and cat 6 is the highest they can upgrade to.

The problem with these multi-page threads is that it's off-putting and very time-consuming to have to read through 30 or more pages to find the answer, so it's easier to just ask the question again.

The wiki at the top of the thread can be very helpful if it includes a "Dick and Jane" explanation of how to navigate the new process. Happy, you and MasterGeek seem to understand the process best. If you have a chance (and the time) it would be very valuable if you could explain it in the wiki. We'd all be very grateful.

Following up on this, I haven't found a way to search for a word just within the thread you are reading. If you really want people to go back 30+ pages and read them all, the navigation has to be better. For example, someone told me to "look above" for a UK phone number, and I spent 25 minutes scrolling and trying to search and never found it. I have no idea where there isn't a very obvious "search this thread for X".

Thank you for listening.

Interesting, there is a menu bar that shows it, but it only appears for me a fraction of the time. Even when it shows up it disappears if I try to use it. Frankly I have a very hard time with this site because it loads so slowly with all the ads. I would rather pay money for no ads. Is that an option?

What I don't quite understand is why there are no issues using Ritz certificates for free nights at any SPG property but we still can't use the travel packages at the same SPG properties. The IT computer integration doesn't make sense in this context. In both cases you're using a Marriott legacy certificate that has been converted to a new certificate type and you're booking at an SPG property.

Just a bit of new information .. The marriott rep was able to attach a 7 night ravel certificate to my SPG hotel in Bangkok... Athenee Collection hotel for November

It can be done

No, the information you are seeking, is no more than 3 to 4 pages back from where you post your questions.

If 25 min reading would be a waste of your time, then I can guarantee you that me and several other posters who have answers many times of the same questions,

1) only learn the answers by READING numerous Data Points, then come to the conclusions on how things would be done.

2) to reach that knowledge level we who have provided lots of helps on this thread has used up many times more of the 25 min you spent looking for the UK number which has been mentioned numerous times AND, guess what, a few seconds of Google search would find you that information.

3) we who have answered the same questions so many times have reached the tipping point - because, guess what, our time is valuable too.

Thanks a lot for this new info

Is that SPG property bookable on Marriott website or it is still only bookable on SPG booking platform?

How does the reservation show online? Similar way as a Marriott 7 nights booking?

It is also very time consuming for me and MasterGeek as well as ms321 and skimthetree, just to name a few, to keep answer the same questions again and again as well.

Our time is valuable, too.