FlyerTalk Forums - Travel Package General Discussion Thread

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Quote:

Originally Posted by CDO (Post 30205271)

Shouldnt it be an even exchange since you would be entitled to a refund of points due to the one time courtesy downgrade?

No. Go to Wiki to read the table on surrender value.

NC5 is equal to OC7 on the old chart, i.e. 35K/night property.

He has an OC6 which is for 30K/night property. This category no longer exists.

Surrender value on OC6 is 75K (but mapped to NC4 same as the OC5 which surrender value is 45K - that is where the 30K refund you are thinking).
Surrender value on OC7 is 105K.

Therefore the upgrade to NC5 (the equivalent of OC7) at 30K is on the old chart which Marriott obviously would not like to see and now issue internal memo to stop the upgrade process.

For those who want the upgrade, tomorrow calling the 353 number might be your last chance.

This just goes back to the goal Marriott has had all along - to fleece the customers so it can reduce their liability on the book with the least cost.

I would not be surprised that after the lock down lifted, we still would not be able to use our certs on SPG properties, and probably would never be able to. Just telling customers one more lie would not make any difference.

Is it possible to convert old cat 1-5 to new cat 5 by paying point difference (30,000?)

Quote:

Originally Posted by echino (Post 30205379)

Is it possible to convert old cat 1-5 to new cat 5 by paying point difference (30,000?)

No.

Read the wiki for surrender value and do the math. Even it is possible the point difference would be 60K.

New Cat 5 is for 35K property, which equals to the old cat 7.

Do the certs automatically convert?

been sitting on the sidelines for these travel packages conversions. If I have an old cat 5 package, do I need to call to convert to new cat 4 certificate or is it automatic? Mine is still listed in my account as cat1-5 which I’m assuming will not work when I call in to make a reservation. Will the cert be extended by one year when it does convert? Thanks.

Quote:

Originally Posted by craigthemif (Post 30203750)

What full refund? I suppose you mean the 45K plus the additional points above the basic package.

Yes, the 135k points for OC8.

Quote:

Originally Posted by Happy (Post 30205248)

Unfortunately the door is rapidly closing. Those who waited too long to take matters in their own hands are losing out.

Agree, although I'm not going to waste another 30k upgrading from from NC1-4 to NC5 if I'm not going to be able to use it at SPG properties...

Quote:

Originally Posted by EDIflyer (Post 30205893)

Agree, although I'm not going to waste another 30k upgrading from from NC1-4 to NC5 if I'm not going to be able to use it at SPG properties...

Wow Has it been officially confirmed that TP(old or new) cannot be used at SPG?

Quote:

Originally Posted by yoyo (Post 30205955)

Wow Has it been officially confirmed that TP(old or new) cannot be used at SPG?

Nothing confirmed as of yet - just not possible so far and given the bad faith Marriott has shown to date I'm dubious as to whether it'll happen or not! #glasshalfempty

I called the 353 number and got rewards team Ireland, asked for QP91 and was told OC6 can only be converted to QP83. It seems the loophole has closed.

Quote:

Originally Posted by DelAbbot (Post 30206024)

IIt seems the loophole has closed.

Still open. Just converted my P870 to a QP91 through the 353 number. Shows in my account and they deducted 30k points.

I added the following to the Wiki:

NC5 QP61 = OC7 610T/P610 (refund value: 45K)

Quote:

Originally Posted by Happy (Post 30205312)

There is good reason to doubt that Marriott has run its handling of these legacy travel packages with lawyers in each and every jurisdiction in which it does business around the world, and that can possibly open up some doors down the road to get Marriott to pay up for its failed delivery to customers with these travel packages, especially if having standing in a consumer-friendly jurisdiction. Some jurisdictions are much more consumer friendly than some others, and Marriott’s handling of the travel packages already violates some laws and regulations applicable in some parts of the world where Marriott has not only loyalty program customers but also receivables from Marriott-branded hotels.

Given Marriott seems reluctant to do right by its global customer base with these packages, such Marriott customers shouldn’t be reluctant to file complaints of various sorts in the jurisdictions in which they may be domiciled or have a nexus.

Quote:

Originally Posted by EDIflyer (Post 30205893)

Agree, although I'm not going to waste another 30k upgrading from from NC1-4 to NC5 if I'm not going to be able to use it at SPG properties...

Quote:

Originally Posted by yoyo (Post 30205955)

Wow Has it been officially confirmed that TP(old or new) cannot be used at SPG?

Quote:

Originally Posted by EDIflyer (Post 30205963)

Nothing confirmed as of yet - just not possible so far and given the bad faith Marriott has shown to date I'm dubious as to whether it'll happen or not! #glasshalfempty

[MENTION=189021]edflyer[/MENTION]
Agree on both points, in particular the bad faith we have been shown by Marriott so far.

[MENTION=59855]yoyo[/MENTION]
I am not sure we can even believe on any "official" announcement because none of it has turned true, literally on all fronts not just the TP.

It is the Actual Treatment that matters!!!

Go back upthread to find my post I copied and pasted from Flyertea, the Chinese equivalent of FT here, poster was told by Chinese CSRs that they had received instruction on SPG properties cannot be booked, no idea if it can be after Sept 18, and high probability it will never be.

DP: Still unable to apply my converted TP cert to SPG properties as of this morning.

Quote:

Originally Posted by Happy (Post 30206371)

Go back upthread to find my post I copied and pasted from Flyertea, the Chinese equivalent of FT here, poster was told by Chinese CSRs that they had received instruction on SPG properties cannot be booked, no idea if it can be after Sept 18, and high probability it will never be.

I doubt that will be the case. Marriott is not going to maintain forever that the travel packages only work at pre-merger Marriott/RC hotels, given that the program will have unified branding in 2019. It's simply a current IT limitation.