Sep 4, 2018, 3:50 pm
Last edit by: Counsellor
LINK TO CHART
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.
Concerning use of TP for peak or off-peak, see post 2179:
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
- OC5=530T/P530 is now NC4 QP53
- OC6=570T/P570 is now NC4 QP53
- OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
- OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
- OC9=690T/P690 is now NC6 QP69
- NC4 QP83 = OC5 830T/P830 (refund value: 45K)
- NC4 QP87 = OC6 870T/P870 (refund value: 75K)
- NC5 QP91 = OC7 910T/P910 (refund value: 105K)
- NC5 QP95 = OC8 950T/P950 (refund value: 135K)
- NC6 QP99 = OC9 990T/P990 (refund value: 165K)
- NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
- NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
- NC5 QP88 = OC7 P880 (refund value: 135K)
- NC5 QP92 = OC8 P920 (refund value: 165K)
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
New data point for the new year.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
Concerning use of TP for peak or off-peak, see post 2179:
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
Travel Package General Discussion Thread
Aug 16, 2019, 10:09 pm
#2206
Join Date: Dec 2007
Location: SFO
Posts: 4,914
I just spoke to an agent who insisted my Tier 4-5 certificate converts to a Category 1-4. I asked her to speak with someone else and double check since it doesn't make sense... She insisted and I said go ahead and do it (I wanted to cash out for 315k as another agent offered last week)
And she did. I got a Cat 1-4 for a Ritz 4-5 cert, the worst conversion in history. I'm too busy to HUCA right now but I've sent Bonvoy a message on Messenger, let's see how many weeks a reply takes.
And she did. I got a Cat 1-4 for a Ritz 4-5 cert, the worst conversion in history. I'm too busy to HUCA right now but I've sent Bonvoy a message on Messenger, let's see how many weeks a reply takes.
Aug 16, 2019, 10:11 pm
#2207
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
People have confirmed extending some NC certs so it has been confirmed. If you want to deny the evidence I guess you are free to do so. If you do not want to take a risk, fine, but attempting to scare everyone else from extending is fear mongering and not helpful. There are data points both ways. You taking no risk is fine but you jump on anyone who has a different viewpoint from you. Taking a risk is fine, especially when, as here, people have had success taking a risk. So long as people understand there is a downside and they know about it and are willing to accept that outcome if things do not go their way it is fine. Relax. Use one of your certs and take a vacation before you have to risk extending it.
You seem very certain about "extending" it without any confirmation from anyone. And you keep advising other to do the same, without any cautions....
Add: read post #2138 about the DP just 4 days ago. There were more DPs. Pls do not just say those people were unlucky and you have been lucky.
There are a lot of pitfalls taking advice over the internet (mine included). Always exercise cautions....
Last edited by RedSun; Aug 16, 2019 at 10:31 pm Reason: addition
Aug 16, 2019, 10:17 pm
#2208
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
I just spoke to an agent who insisted my Tier 4-5 certificate converts to a Category 1-4. I asked her to speak with someone else and double check since it doesn't make sense... She insisted and I said go ahead and do it (I wanted to cash out for 315k as another agent offered last week)
And she did. I got a Cat 1-4 for a Ritz 4-5 cert, the worst conversion in history. I'm too busy to HUCA right now but I've sent Bonvoy a message on Messenger, let's see how many weeks a reply takes.
And she did. I got a Cat 1-4 for a Ritz 4-5 cert, the worst conversion in history. I'm too busy to HUCA right now but I've sent Bonvoy a message on Messenger, let's see how many weeks a reply takes.
Aug 16, 2019, 10:32 pm
#2209
Join Date: Feb 2010
Posts: 1,026
I just spoke to an agent who insisted my Tier 4-5 certificate converts to a Category 1-4. I asked her to speak with someone else and double check since it doesn't make sense... She insisted and I said go ahead and do it (I wanted to cash out for 315k as another agent offered last week)
And she did. I got a Cat 1-4 for a Ritz 4-5 cert, the worst conversion in history. I'm too busy to HUCA right now but I've sent Bonvoy a message on Messenger, let's see how many weeks a reply takes.
And she did. I got a Cat 1-4 for a Ritz 4-5 cert, the worst conversion in history. I'm too busy to HUCA right now but I've sent Bonvoy a message on Messenger, let's see how many weeks a reply takes.
Ouch
Aug 16, 2019, 11:32 pm
#2210
Join Date: Mar 2016
Posts: 413
The above #2198 is not true. Marriott has never given any "extension" to award night or TP. The only thing they do is to cancel the original one and re-issue a new one with 12-month expiration. Also, Marriott has never stated that they can cancel and re-issue for the 2nd 12-month expiration.
I would not take the risk and pray for another 12-month....
I would not take the risk and pray for another 12-month....
It's true Marriott never extends for those CC FN certs, but legacy TPs always have had dp showing agents giving extensions.
It's a freaking 7 NIGHT cert! Whenever I explain how the hell do you expect your customer to plan a 7 night stay so easily? You have to find all the nights available consecutively in 1 property, and that if the stay fits into your travel itinerary etc. usually leaves the agent baffled and empathize that it is not easy redeeming such certs, and it is a very valid reason to request for an extension.
I reported back in March that my converted NC TP expires Sep 19. I called in to redeem for Jan 2020. The agent also confirmed that my 2 remaining NC TPs have the eligibility to extend another year, so the redemption are all good to go until at least Aug 2020 for me if I call to redeem them.
I tend to call the Titanium/Plat line via the phone and during business hours. The agents tend to be more competent and usually gets things done fairly efficiently.
Aug 16, 2019, 11:35 pm
#2211
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
When was your DP? So you just ignored the most recent DPs?
You seem very certain about "extending" it without any confirmation from anyone. And you keep advising other to do the same, without any cautions....
Add: read post #2138 about the DP just 4 days ago. There were more DPs. Pls do not just say those people were unlucky and you have been lucky.
There are a lot of pitfalls taking advice over the internet (mine included). Always exercise cautions....
You seem very certain about "extending" it without any confirmation from anyone. And you keep advising other to do the same, without any cautions....
Add: read post #2138 about the DP just 4 days ago. There were more DPs. Pls do not just say those people were unlucky and you have been lucky.
There are a lot of pitfalls taking advice over the internet (mine included). Always exercise cautions....
August 8th: Post 2059
I am not saying everyone has success. They do not. But some do. Here is the proof. Q.E.D.
Aug 16, 2019, 11:47 pm
#2212
Join Date: Dec 2007
Location: SFO
Posts: 4,914
To me extending is the same as having them cancel it and repurchasing it at the same value which is net net zero. Some agents are easier to convince using that logic 
Aug 17, 2019, 12:12 am
#2213
Join Date: Jan 2014
Programs: Krisflyer, hyatt GP
Posts: 186
Called twice, asking for upgrading NC6 to NC8 (will pay the point difference), both agents say cant do upgrade.
Will try again, hopefully 3rd time is a charm.
Will try again, hopefully 3rd time is a charm.
Aug 17, 2019, 2:11 am
#2217
Join Date: Dec 2007
Location: SFO
Posts: 4,914
I didn’t say it was not possible, I said there was no data points reported that I’ve seen so far that that’s the case. Bravo for your friends being able to do it. Do share how it was done.
Aug 17, 2019, 3:22 am
#2218
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,047
I expected that this thread would tip at some point into discussing the new peak / off-peak pricing and its implication (if any) on travel certificates.
But alas it's still just people banging on about upgrading award category without bothering to read the wiki or the thread...
But alas it's still just people banging on about upgrading award category without bothering to read the wiki or the thread...
Aug 17, 2019, 3:50 am
#2219
Join Date: Dec 2007
Location: SFO
Posts: 4,914
I expected that this thread would tip at some point into discussing the new peak / off-peak pricing and its implication (if any) on travel certificates.
But alas it's still just people banging on about upgrading award category without bothering to read the wiki or the thread...
But alas it's still just people banging on about upgrading award category without bothering to read the wiki or the thread...
edit: it was actually this thread post 2179
Last edited by myperks; Aug 17, 2019 at 4:02 am Reason: Added where the lurkers commented on travel package.