Travel Package General Discussion Thread

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Old Sep 2, 19, 10:14 pm   -   Wikipost
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Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).

The codes for the New Category partial packages are:
5-night packages
  • OC5=530T/P530 is now NC4 QP53
  • OC6=570T/P570 is now NC4 QP53
  • OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
  • OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
  • OC9=690T/P690 is now NC6 QP69
7-night packages
  • NC4 QP83 = OC5 830T/P830 (refund value: 45K)
  • NC4 QP87 = OC6 870T/P870 (refund value: 75K)
  • NC5 QP91 = OC7 910T/P910 (refund value: 105K)
  • NC5 QP95 = OC8 950T/P950 (refund value: 135K)
  • NC6 QP99 = OC9 990T/P990 (refund value: 165K)
  • NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
  • NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
Other 7-night packages
  • NC5 QP88 = OC7 P880 (refund value: 135K)
  • NC5 QP92 = OC8 P920 (refund value: 165K)
legend:
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;

************************************************** *******

MARRIOT UK: +44 20 7012 7312

For best practices on converting OC to NC, Iíve copied post # 1181 here. Thank you jameswes!


(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)

New data point for the new year.

I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen

Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.

1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
IMPORTANT! Possible Points Advance Implications of March 5 category changes: Thereís a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: ďPoints Advance ó Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.Ē Weíve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they donít have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.

Concerning use of TP for peak or off-peak, see post 2179:

Originally Posted by Marriott Bonvoy Lurker View Post
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
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Old Aug 16, 19, 11:09 pm
  #2206  
 
Join Date: Dec 2007
Location: SFO
Posts: 2,521
Originally Posted by mikeyyz View Post
I just spoke to an agent who insisted my Tier 4-5 certificate converts to a Category 1-4. I asked her to speak with someone else and double check since it doesn't make sense... She insisted and I said go ahead and do it (I wanted to cash out for 315k as another agent offered last week)

And she did. I got a Cat 1-4 for a Ritz 4-5 cert, the worst conversion in history. I'm too busy to HUCA right now but I've sent Bonvoy a message on Messenger, let's see how many weeks a reply takes.
but did you at at least get some residual back? Not sure what the amount is but the system should return you a set amount for your old certificate (based on your post 315k) and charge you another amount to either net out, or net positive (should charge you a new 45k for the cat 1-4).
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Old Aug 16, 19, 11:11 pm
  #2207  
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Originally Posted by skimthetrees View Post
People have confirmed extending some NC certs so it has been confirmed. If you want to deny the evidence I guess you are free to do so. If you do not want to take a risk, fine, but attempting to scare everyone else from extending is fear mongering and not helpful. There are data points both ways. You taking no risk is fine but you jump on anyone who has a different viewpoint from you. Taking a risk is fine, especially when, as here, people have had success taking a risk. So long as people understand there is a downside and they know about it and are willing to accept that outcome if things do not go their way it is fine. Relax. Use one of your certs and take a vacation before you have to risk extending it.
When was your DP? So you just ignored the most recent DPs?

You seem very certain about "extending" it without any confirmation from anyone. And you keep advising other to do the same, without any cautions....

Add: read post #2138 about the DP just 4 days ago. There were more DPs. Pls do not just say those people were unlucky and you have been lucky.

There are a lot of pitfalls taking advice over the internet (mine included). Always exercise cautions....

Last edited by RedSun; Aug 16, 19 at 11:31 pm Reason: addition
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Old Aug 16, 19, 11:17 pm
  #2208  
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Join Date: Jan 2017
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Originally Posted by mikeyyz View Post
I just spoke to an agent who insisted my Tier 4-5 certificate converts to a Category 1-4. I asked her to speak with someone else and double check since it doesn't make sense... She insisted and I said go ahead and do it (I wanted to cash out for 315k as another agent offered last week)

And she did. I got a Cat 1-4 for a Ritz 4-5 cert, the worst conversion in history. I'm too busy to HUCA right now but I've sent Bonvoy a message on Messenger, let's see how many weeks a reply takes.
You should have just said "thank you" and ran away from her. She must have thought this is Cat 4-5, not Tier 4-5....
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Old Aug 16, 19, 11:32 pm
  #2209  
kkl
 
Join Date: Feb 2010
Posts: 790
Originally Posted by mikeyyz View Post
I just spoke to an agent who insisted my Tier 4-5 certificate converts to a Category 1-4. I asked her to speak with someone else and double check since it doesn't make sense... She insisted and I said go ahead and do it (I wanted to cash out for 315k as another agent offered last week)

And she did. I got a Cat 1-4 for a Ritz 4-5 cert, the worst conversion in history. I'm too busy to HUCA right now but I've sent Bonvoy a message on Messenger, let's see how many weeks a reply takes.

Ouch
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Old Aug 17, 19, 12:32 am
  #2210  
 
Join Date: Mar 2016
Location: NY
Programs: Bonfire Titanium, HH Diamond, IHG Spire, Accor Silver
Posts: 290
Originally Posted by RedSun View Post
The above #2198 is not true. Marriott has never given any "extension" to award night or TP. The only thing they do is to cancel the original one and re-issue a new one with 12-month expiration. Also, Marriott has never stated that they can cancel and re-issue for the 2nd 12-month expiration.

I would not take the risk and pray for another 12-month....
Your statement is mostly untrue.

It's true Marriott never extends for those CC FN certs, but legacy TPs always have had dp showing agents giving extensions.
It's a freaking 7 NIGHT cert! Whenever I explain how the hell do you expect your customer to plan a 7 night stay so easily? You have to find all the nights available consecutively in 1 property, and that if the stay fits into your travel itinerary etc. usually leaves the agent baffled and empathize that it is not easy redeeming such certs, and it is a very valid reason to request for an extension.

I reported back in March that my converted NC TP expires Sep 19. I called in to redeem for Jan 2020. The agent also confirmed that my 2 remaining NC TPs have the eligibility to extend another year, so the redemption are all good to go until at least Aug 2020 for me if I call to redeem them.
I tend to call the Titanium/Plat line via the phone and during business hours. The agents tend to be more competent and usually gets things done fairly efficiently.
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Old Aug 17, 19, 12:35 am
  #2211  
 
Join Date: Jan 2010
Programs: UA, AS
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Originally Posted by RedSun View Post
When was your DP? So you just ignored the most recent DPs?

You seem very certain about "extending" it without any confirmation from anyone. And you keep advising other to do the same, without any cautions....

Add: read post #2138 about the DP just 4 days ago. There were more DPs. Pls do not just say those people were unlucky and you have been lucky.

There are a lot of pitfalls taking advice over the internet (mine included). Always exercise cautions....
I guess you missed these? Two successes reported in the last 8 days. Would you consider those recent? I would.

August 8th: Post 2059
Originally Posted by vgtest1980 View Post
Called a couple of days back to extend my NC 1-4 certificate by another year which was set to expire end of August. marriott rep, placed me on hold for 5 mins, and then issued a new cat 1-4 certificate into my account.
Aug 14th: Post 2155
Originally Posted by ti3n1 View Post
I was able to extend my NC by contacting my Ambassador.
I am not saying everyone has success. They do not. But some do. Here is the proof. Q.E.D.
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Old Aug 17, 19, 12:47 am
  #2212  
 
Join Date: Dec 2007
Location: SFO
Posts: 2,521
To me extending is the same as having them cancel it and repurchasing it at the same value which is net net zero. Some agents are easier to convince using that logic
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Old Aug 17, 19, 1:12 am
  #2213  
 
Join Date: Jan 2014
Programs: Krisflyer, hyatt GP
Posts: 162
Called twice, asking for upgrading NC6 to NC8 (will pay the point difference), both agents say cant do upgrade.
Will try again, hopefully 3rd time is a charm.
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Old Aug 17, 19, 1:24 am
  #2214  
kkl
 
Join Date: Feb 2010
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Originally Posted by Bidu View Post
Called twice, asking for upgrading NC6 to NC8 (will pay the point difference), both agents say cant do upgrade.
Will try again, hopefully 3rd time is a charm.
Dont think NC8 is possible. havent had any data points on that in a while. thats the TP jackpot imo
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Old Aug 17, 19, 2:08 am
  #2215  
 
Join Date: Jan 2014
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Originally Posted by kkl View Post
Dont think NC8 is possible. havent had any data points on that in a while. thats the TP jackpot imo
is upgrading NC not allowed under the NC scheme? Thanks
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Old Aug 17, 19, 2:27 am
  #2216  
kkl
 
Join Date: Feb 2010
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Originally Posted by Bidu View Post

is upgrading NC not allowed under the NC scheme? Thanks
no
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Old Aug 17, 19, 3:11 am
  #2217  
 
Join Date: Dec 2007
Location: SFO
Posts: 2,521
Originally Posted by agjil View Post
I have several counter data points from my friends that it is possible to attach TP certs to pre-devaluation reservations.

I didnít say it was not possible, I said there was no data points reported that Iíve seen so far that thatís the case. Bravo for your friends being able to do it. Do share how it was done.
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Old Aug 17, 19, 4:22 am
  #2218  
 
Join Date: Aug 2011
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I expected that this thread would tip at some point into discussing the new peak / off-peak pricing and its implication (if any) on travel certificates.

But alas it's still just people banging on about upgrading award category without bothering to read the wiki or the thread...
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Old Aug 17, 19, 4:50 am
  #2219  
 
Join Date: Dec 2007
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Originally Posted by craigthemif View Post
I expected that this thread would tip at some point into discussing the new peak / off-peak pricing and its implication (if any) on travel certificates.

But alas it's still just people banging on about upgrading award category without bothering to read the wiki or the thread...
the lurker already stated in another thread that travel package certificate is not affected by peak and off peak pricing since its category driven.

edit: it was actually this thread post 2179
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Last edited by myperks; Aug 17, 19 at 5:02 am Reason: Added where the lurkers commented on travel package.
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Old Aug 17, 19, 5:16 am
  #2220  
 
Join Date: Jan 2014
Posts: 1,157
Originally Posted by myperks View Post


the lurker already stated in another thread that travel package certificate is not affected by peak and off peak pricing since its category driven.

edit: it was actually this thread post 2179
Would you mind to try posting the link please?
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