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Old Sep 4, 2018, 3:50 pm
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Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).

The codes for the New Category partial packages are:
5-night packages
  • OC5=530T/P530 is now NC4 QP53
  • OC6=570T/P570 is now NC4 QP53
  • OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
  • OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
  • OC9=690T/P690 is now NC6 QP69
7-night packages
  • NC4 QP83 = OC5 830T/P830 (refund value: 45K)
  • NC4 QP87 = OC6 870T/P870 (refund value: 75K)
  • NC5 QP91 = OC7 910T/P910 (refund value: 105K)
  • NC5 QP95 = OC8 950T/P950 (refund value: 135K)
  • NC6 QP99 = OC9 990T/P990 (refund value: 165K)
  • NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
  • NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
Other 7-night packages
  • NC5 QP88 = OC7 P880 (refund value: 135K)
  • NC5 QP92 = OC8 P920 (refund value: 165K)
legend:
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;

************************************************** *******

MARRIOT UK: +44 20 7012 7312

For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!


(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)

New data point for the new year.

I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen

Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.

1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.

Concerning use of TP for peak or off-peak, see post 2179:

Originally Posted by Marriott Bonvoy Lurker
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
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Old Aug 15, 2019, 9:18 am
  #2161  
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What are the odds that post-8/18, when the OC's are all out of the way, one of our Marriott Lurkers will publish us a brief FAQ on the certificates?

My main question is "can you extend an NC by one year?" In the past 20-30 posts, there are multiple conflicting answers to this question. (Never, maybe as an Ambassador perk, yes once, yes many times).

Others obviously have questions about upgrading certs that also seem to have different conflicting answers.
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Old Aug 15, 2019, 9:23 am
  #2162  
 
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The new off-peak and peak pricing shouldn't affect these travel packages, right? Unlike the anniversary night certificates from the credit cards which have a redemption rate, the travel packages are just restricted by category.
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Old Aug 15, 2019, 10:20 am
  #2163  
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Originally Posted by CosmicGirl
Sorry for being annoying but just to confirm: you converted ON the expiration date in your account?
Yes. I converted ON the "valid through" date, around 5pm. Note that the cert had already disappeared from my account but I found the date on the original email. Either way, there was no issue when I called.
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Old Aug 15, 2019, 10:33 am
  #2164  
 
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Originally Posted by MDtR-Chicago
Yes. I converted ON the "valid through" date, around 5pm. Note that the cert had already disappeared from my account but I found the date on the original email. Either way, there was no issue when I called.
Thanks. I decided not to take the risk and converted a day early. It probably would've kept me up all night until I called.
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Old Aug 15, 2019, 10:51 am
  #2165  
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Originally Posted by Jimgotkp
The new off-peak and peak pricing shouldn't affect these travel packages, right? Unlike the anniversary night certificates from the credit cards which have a redemption rate, the travel packages are just restricted by category.
This is correct. Those TPs are category based, not points based. Not affected by peak vs off-peak.
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Old Aug 15, 2019, 10:56 am
  #2166  
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Originally Posted by lev441
What happens if you cancel a 7 night hotel award which has a travel package attached to it? Does it go back to your account or do you loose it?
You need to call to ask the agent to detach the TP hotel certificate. It goes back to your account as the original form. The OC TP have almost all expired, you'll see the NC TP in your account.
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Old Aug 15, 2019, 11:08 am
  #2167  
 
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My Tier 1-3 certificate was expiring on the 17th - I called in today and asked for it to be converted to the new one. Before I could even ask for a conversion to a Cat 7, I was put on hold and after about 5 minutes the agent came back and said everything has been taken care of and I now have a Cat 6 certificate along with 30K points refunded. Thanks to all the information on this thread and luckily got a good agent, I didn't face any issues in the conversion process.
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Old Aug 15, 2019, 11:10 am
  #2168  
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Originally Posted by pinniped
What are the odds that post-8/18, when the OC's are all out of the way, one of our Marriott Lurkers will publish us a brief FAQ on the certificates?

My main question is "can you extend an NC by one year?" In the past 20-30 posts, there are multiple conflicting answers to this question. (Never, maybe as an Ambassador perk, yes once, yes many times).

Others obviously have questions about upgrading certs that also seem to have different conflicting answers.
They should. From my communication with Marriott, they consider the old OC and the new NC TP to be one travel package. By now, almost all TPs have been re-issued and given 12-month new life. To them, this is what they called "one time extension" per its policy.

But the issue is that, the "extension" was not really a 12-month extension, but a cancellation and re-issue. Had anyone converted in Oct/2018, it would be a NC expiring in Oct/2019. Someone can hold to the very end and get a almost full 12-month extension.

I highly doubt that Marriott would want to grant another extension to Aug-2021. Then this one year TP would have a life of 3 years.
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Old Aug 15, 2019, 12:23 pm
  #2169  
 
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Originally Posted by lev441
What happens if you cancel a 7 night hotel award which has a travel package attached to it? Does it go back to your account or do you loose it?
If you have an NC cert and you cancel the reservation online the cert returns immediately to your account. If you have an OC cert it could go into limbo so you should call to detach an OC cert before cancelling the reservation. You can still get the OC cert recovered if it has not expired but you might need a knowledgeable agent so it is best to detach an OC cert before cancelling to avoid the hassle of restoring the cert.

Originally Posted by RedSun
You need to call to ask the agent to detach the TP hotel certificate. It goes back to your account as the original form. The OC TP have almost all expired, you'll see the NC TP in your account.
FYI, per previous info in this thread, you do not need to call to detach if your cert is already converted to an NC cert.
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Old Aug 15, 2019, 12:25 pm
  #2170  
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Originally Posted by skimthetrees
FYI, per previous info in this thread, you do not need to call to detach if your cert is already converted to an NC cert.
This is not true. There is still a possibility that the TP can get lost in the process.
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Old Aug 15, 2019, 12:36 pm
  #2171  
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Originally Posted by RedSun
They should. From my communication with Marriott, they consider the old OC and the new NC TP to be one travel package. By now, almost all TPs have been re-issued and given 12-month new life. To them, this is what they called "one time extension" per its policy.

But the issue is that, the "extension" was not really a 12-month extension, but a cancellation and re-issue. Had anyone converted in Oct/2018, it would be a NC expiring in Oct/2019. Someone can hold to the very end and get a almost full 12-month extension.

I highly doubt that Marriott would want to grant another extension to Aug-2021. Then this one year TP would have a life of 3 years.
Interesting thing is that I actually have *two* TPs at this point.

One was originally an OC, issued in June 2018 and converted in June 2019, now with an expiration of June 2020.
The other was issued as an NC in March 2019.

It seems like there's yet *another* possibility - that they would *not* extend the June 2019 cert but *would* extend the March one.

I have an opportunity to burn both certs on a Cat 4 stay over Christmas. We have two rooms booked for a week. Only reason I'm not redeeming is because of the Christmas rates...it's a nice FS Marriott for $90/nt. But I may just burn 'em both and be done with it. Our 2020 trips aren't going to be in places where we are likely to want two Marriott weeks.
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Old Aug 15, 2019, 12:43 pm
  #2172  
 
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When the peak / off-peak pricing is introduced next month, that shouldn’t effect redeeming these Travel Packages should it? In fact if anything, they become a little more valuable.
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Old Aug 15, 2019, 12:44 pm
  #2173  
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Originally Posted by pinniped
Interesting thing is that I actually have *two* TPs at this point.

One was originally an OC, issued in June 2018 and converted in June 2019, now with an expiration of June 2020.
The other was issued as an NC in March 2019.

It seems like there's yet *another* possibility - that they would *not* extend the June 2019 cert but *would* extend the March one.

I have an opportunity to burn both certs on a Cat 4 stay over Christmas. We have two rooms booked for a week. Only reason I'm not redeeming is because of the Christmas rates...it's a nice FS Marriott for $90/nt. But I may just burn 'em both and be done with it. Our 2020 trips aren't going to be in places where we are likely to want two Marriott weeks.
Marriott can't "extend" either the TP or the award nights. They can only cancel the old ones and re-issue new ones with 12-month expiration.

Optimizing those TPs are like in a game theory. There are so many constraints....
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Old Aug 15, 2019, 12:49 pm
  #2174  
 
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Originally Posted by RedSun
This is correct. Those TPs are category based, not points based. Not affected by peak vs off-peak.
This is kind of a negative for me as 25K in theory would have gotten me Category 5 off-peak. Of course, who knows if any category 5s will have 7 consecutive off-peak nights.
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Old Aug 15, 2019, 1:11 pm
  #2175  
 
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Originally Posted by RedSun
This is not true. There is still a possibility that the TP can get lost in the process.
It is true, from personal experience. NC's return to your account.
skimthetrees is offline  


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