Post Your Experiences: Late Check-Out for Elites (Starting 5/16/16)
Dec 26, 2016, 10:06 pm
#468
Join Date: Feb 2005
Posts: 7,156
Towneplace Suites Buffalo Airport
Not sure if this benefit is across all Marriott brands. I am new to Marriott and recently received my Gold Elite status through my SPG Gold status.
Asked for a late check out and was refused.
Other than the room key, Gold Elite meant nothing at this particular Marriott brand. No room upgrade, nothing.
I also stayed 2 nights at the Towneplace Suites Grove City PA. Same experience.
Asked for a late check out and was refused.
Other than the room key, Gold Elite meant nothing at this particular Marriott brand. No room upgrade, nothing.
I also stayed 2 nights at the Towneplace Suites Grove City PA. Same experience.
Dec 27, 2016, 6:58 am
#469
In memoriam
Join Date: Jan 2009
Location: MAN
Programs: Marriott Lifetime Titanium, IHG Spire, UA Silver, Dennis The Menace Fan Club
Posts: 1,457
Since commencement I've stayed about 50 nights at Marriott's. Mostly I've had no need for 4pm checkout but a few hotels advised on checkin the key was set for 4pm, well done Quebec Delta, Brussells and Budapest Marriotts. Everywhere else, wherever I requested a late checkout was granted to the time I wanted without demur. This is a definite improvement!
Dec 27, 2016, 7:45 am
#470
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Did you report this to MR? Sounds like they need some more training. Letting properties get away with changing the rules at their whim invalidates the program.
Dec 27, 2016, 7:48 am
#471
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Not sure if this benefit is across all Marriott brands. I am new to Marriott and recently received my Gold Elite status through my SPG Gold status.
Asked for a late check out and was refused.
Other than the room key, Gold Elite meant nothing at this particular Marriott brand. No room upgrade, nothing.
I also stayed 2 nights at the Towneplace Suites Grove City PA. Same experience.
Asked for a late check out and was refused.
Other than the room key, Gold Elite meant nothing at this particular Marriott brand. No room upgrade, nothing.
I also stayed 2 nights at the Towneplace Suites Grove City PA. Same experience.
Dec 27, 2016, 7:51 am
#472
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,843
Having switched over to Hyatt for the beetter half of last year I can say hyatt has much better consistency across the board and better service than Marriott's. I've never had to battle for a late check out.
Dec 27, 2016, 4:30 pm
#474
Join Date: Jun 2012
Location: CLT
Programs: Marriott Plat, AA Gold
Posts: 1,076
Dec 27, 2016, 9:18 pm
#476
Join Date: Feb 2005
Posts: 7,156
TownePlace Suites is a "resort"?
I am surprised. I would rate it to be in the same ranking as Residence Inn.
I am surprised. I would rate it to be in the same ranking as Residence Inn.
Dec 27, 2016, 9:33 pm
#477
Join Date: Dec 2009
Location: Bangkok, Thailand
Programs: DL 1MM Platinum, UA 1k, HH Silver, BonVoy Platinum
Posts: 1,146
Bangkok Marriott Marquis soi 22, at checki-in they told me I could stay til 4pm. I said thanks, 3pm is fine but then about 2:30pm I called and asked for 4pm and no problem. Brand new hotel, lobby is enormous.
Dec 28, 2016, 5:37 am
#478
Join Date: Jun 2012
Location: CLT
Programs: Marriott Plat, AA Gold
Posts: 1,076
TownePlace Suites is a "resort"?
I am surprised. I would rate it to be in the same ranking as Residence Inn.
I am surprised. I would rate it to be in the same ranking as Residence Inn.
Dec 28, 2016, 7:33 am
#479
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
AH yes, Palm Beach Marriott Singer Island Beach Resort & Spa. Of course the one time I don't look it up myself... Thank you.
Wasn't it MR that, at least one time, had the rule that the property must be labeled as a conference center or resort to circumvent the Plat benefits? Is that still in play?
Wasn't it MR that, at least one time, had the rule that the property must be labeled as a conference center or resort to circumvent the Plat benefits? Is that still in play?
Dec 28, 2016, 7:43 am
#480
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,114
Cheers.