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Old Apr 14, 2015 | 7:45 pm
  #796  
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As always variable Visa/MC GC is not eligible for 4x points.

Last edited by benny08; Apr 14, 2015 at 10:09 pm
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Old Apr 14, 2015 | 8:26 pm
  #797  
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Originally Posted by benny08
As always fixed Visa/MC GC is not eligible for 4x points.
You mean variable Visa/MC not eligible for 4x points (no points), right? I've always received 4x points for the fixed cards.
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Old Apr 14, 2015 | 9:26 pm
  #798  
 
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So I bought a GC at a kroger recently and I have not been able to remove the balance. I tried serve, money order, and buying stuff, yet it says debit is not authorized.

The balance is still the initial 500. Has anyone encountered this before and can share how they resolved it?
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Old Apr 14, 2015 | 9:33 pm
  #799  
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Originally Posted by jet804
So I bought a GC at a kroger recently and I have not been able to remove the balance. I tried serve, money order, and buying stuff, yet it says debit is not authorized.

The balance is still the initial 500. Has anyone encountered this before and can share how they resolved it?
What type of gift card is it?
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Old Apr 14, 2015 | 10:08 pm
  #800  
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Originally Posted by knopfler
You mean variable Visa/MC not eligible for 4x points (no points), right? I've always received 4x points for the fixed cards.
Oops, yes I meant VGC.
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Old Apr 15, 2015 | 3:27 am
  #801  
 
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Originally Posted by ChrisFlyer66
What type of gift card is it?
The standard Visa variable load gift card (picture of a purple box on it). I have bought them before without an issue.
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Old Apr 15, 2015 | 7:45 am
  #802  
 
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Originally Posted by jet804
The standard Visa variable load gift card (picture of a purple box on it). I have bought them before without an issue.
use as credit card, all u can do
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Old Apr 15, 2015 | 7:57 am
  #803  
 
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Originally Posted by jet804
So I bought a GC at a kroger recently and I have not been able to remove the balance. I tried serve, money order, and buying stuff, yet it says debit is not authorized.

The balance is still the initial 500. Has anyone encountered this before and can share how they resolved it?
this must be a vanilla GC, right? if so, try loading @ 49.99 or less at a time at WM (Kate/MC/registers). if you just have one and don't want to spend it as credit, try that first although it'll take several transactions to drain the full amount. If you want to drain it all, you can do $42 x 10 and 2 x $40 total of 12 transactions.

yes, it is time consuming, this is only for those who have time and patience. Best to do this at Kate when store isn't busy and there's no queue. You can do it with Kate and the rest at a regular register.

ETA: if its a mastercard, others have reported difficulty draining them at WM so keep that mind.
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Old Apr 15, 2015 | 8:35 am
  #804  
 
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Originally Posted by abeadinfo
use as credit card, all u can do
Yes, this happened once to me. I was never able to get the pin working. I ending up dumping it via Redbird.
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Old Apr 15, 2015 | 8:49 am
  #805  
 
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4X Fuel points

Originally Posted by gshumaker
Is this on all GCs?

Was the e-mail from Kroger?
Yes, it applies to all GCs except variable GC.

I got the Kroger Exclusive email last Sunday.
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Old Apr 15, 2015 | 9:13 am
  #806  
 
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Originally Posted by bmrisko
Does anyone have a copy of the recent corporate memo. The manager at my local go-to store is now saying cash only for any variable gift card purchase.
Yes I am also curious--does anyone have additional information on this?

My go to store recently gave me a hard time on using AGC to purchase VGC, even though I know the registers are not hard coded against this..
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Old Apr 15, 2015 | 9:16 am
  #807  
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I also had this problem for 2 US Bank VGC cards ($500 each). I called the number on the back of the card (866-952-5653). Once I input the 16-digit card number, I was transferred to CSR. One card, which I am trying to load to my Gobank in Walmart Kate but failed several times during last 2 weeks, still has $500 balance but is restricted. The CSR asked me to fax a lot of materials to them. The other card, is not purchased correctly. CSR suggested me to bring receipt to the store where I purchase it.

Originally Posted by jet804
So I bought a GC at a kroger recently and I have not been able to remove the balance. I tried serve, money order, and buying stuff, yet it says debit is not authorized.

The balance is still the initial 500. Has anyone encountered this before and can share how they resolved it?
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Old Apr 15, 2015 | 9:20 am
  #808  
 
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AGC

Originally Posted by repvip
Yes I am also curious--does anyone have additional information on this?

My go to store recently gave me a hard time on using AGC to purchase VGC, even though I know the registers are not hard coded against this..
I can never buy VGC using AGC. All the Krogers near by, they check for both Credit card and ID.
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Old Apr 15, 2015 | 7:48 pm
  #809  
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Originally Posted by bulletin2007
I also had this problem for 2 US Bank VGC cards ($500 each). I called the number on the back of the card (866-952-5653). Once I input the 16-digit card number, I was transferred to CSR. One card, which I am trying to load to my Gobank in Walmart Kate but failed several times during last 2 weeks, still has $500 balance but is restricted. The CSR asked me to fax a lot of materials to them. The other card, is not purchased correctly. CSR suggested me to bring receipt to the store where I purchase it.
I just went through this. Start with calling the number on the activation slip - they will do everything for you that they can over the phone. If the card can be activated, they will activate it once they verify the purchase. If the card has problems, they will verify everything and create a case so that the store employees can replace the card for you without issue. You can try to do it through the number on the back of the card, they may eventually resolve it for you but it will take forever and may never actually be resolved.
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Old Apr 15, 2015 | 9:09 pm
  #810  
 
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Originally Posted by ramamosn
Yes, it applies to all GCs except variable GC.

I got the Kroger Exclusive email last Sunday.
https://www.kroger.com/topic/promotions
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