Kroger Master Thread
#841

Join Date: Nov 2013
Location: SLC
Posts: 110
Confirmed the 4x digital coupon on the $100 fixed value VGC worked today.
(NOTE: It didn't work yesterday when I bought some after loading the coupon to my account. NOTE TO SELF: READ the dates of the coupon - Fri Sat Sun)
(NOTE: It didn't work yesterday when I bought some after loading the coupon to my account. NOTE TO SELF: READ the dates of the coupon - Fri Sat Sun)
#842
Suspended
Join Date: Nov 1999
Posts: 24,150
Update - Talked to Kroger customer service. They apparently have a dedicated prepaid card department - 866 544 8062. However, they said the exact same thing that I will have to go back to the store. They couldn't care less if it was store's fault. They sent me back to the corporate customer service who wouldn't even give me the DM's info! I left the complaint with the corporate customer service where I was assured that it will be forwarded to the corporate headquarters. Next stop CFPB. I do understand that I am an ant in front of these 800lb corporate behemoths, but I will rattle it a little bit even if in the end, I may have to go back to the store.
I still dont have a resolution to the missing prepaid amex card. Yes, I can see the activity online, but the store manager wants me to bring the physical card with me. I did manage to find a couple. Rest of them are probably in a landfill...
I still dont have a resolution to the missing prepaid amex card. Yes, I can see the activity online, but the store manager wants me to bring the physical card with me. I did manage to find a couple. Rest of them are probably in a landfill...
This is 1 reason I keep my purchases to $2K max per store and even that may be too much. Everyone is simply scared to be responsible when Corp sends a memo that the transactions were all fraud and they cost the store/company $1000s in losses and there goes their job.
#843
Join Date: Jan 2014
Location: SEA
Posts: 94
I just got shut down by a Seattle area QFC head manager when trying to buy $500 VGCs. She said the new policy is maximum $2000, cash only, and they must be purchased at the Customer Service desk.
I've been buying there a lot and she's always given me dirty looks. My guess is she got the memo that said $2,000 max on a credit card and willfully misinterpreted it to be cash-only. The Customer Service desk requirement makes no sense since the cards are displayed on the racks by the checkstands. She said something about federal requirements.
I may challenge her at some point since I doubt the gift card providers like store managers creating policies that make it difficult to sell their products.
Anyway, as far as I know, its always been open season at QFC until now.
I've been buying there a lot and she's always given me dirty looks. My guess is she got the memo that said $2,000 max on a credit card and willfully misinterpreted it to be cash-only. The Customer Service desk requirement makes no sense since the cards are displayed on the racks by the checkstands. She said something about federal requirements.
I may challenge her at some point since I doubt the gift card providers like store managers creating policies that make it difficult to sell their products.
Anyway, as far as I know, its always been open season at QFC until now.
#844
Join Date: Oct 2014
Location: LAC
Programs: Regal Crown Club
Posts: 488
I've been buying there a lot and she's always given me dirty looks. My guess is she got the memo that said $2,000 max on a credit card and willfully misinterpreted it to be cash-only. The Customer Service desk requirement makes no sense since the cards are displayed on the racks by the checkstands.
The CSD requirement makes perfect sense though as this kind of transaction has a high fraud risk and I understand that store managers want their best (read: smartest) employees to handle that. Honestly, some of my staff (warehouse not retail store) is too stupid to count to 10, but you get what you pay for I suppose and unfortunately corporate won't give me a decent budget to hire decent staff.
#845

Join Date: May 2014
Posts: 394
Had a strange incident this morning buying 998 worth of MO's. After swiping an OV for the first swipe, before the CSR keyed in the payment, she stopped in mid sentence and said "um, let me see your card". I pulled out my PPBDC which I had on top of the OV and handed it to her. She turned it over to inspect the back like she was looking for a barcode on a GC. She said that wasn't the card I used, I replied yes it was and said to start the transaction over. I planned on fat fingering my PIN, but forgot I had changed it recently to match my default I use on VGC's. That will teach me to worry about remembering too many pins. The first swipe then took and had to use my bank card for the second. A line had formed so I just entered the real pin and finished the swipe. I hope I didn't burn my PPBDC with round number debit of $500.
I am not trying for a sky is falling post, just wanting to see if anybody else has had same issue. I know she didn't see what card I was using as she was looking at the register when I swiped and the card reader was blocked.
I know these don't work at WM MC or kate, but has anybody used for regular transaction at register? WOrst case I dump these to AFT and eat the fees or switch to other VGC at walmart. I don't want to sit on them until June with the potential for fraud. I can float it but don't like having live cards for more than a day or two.
Has anybody else seen this today?
I am not trying for a sky is falling post, just wanting to see if anybody else has had same issue. I know she didn't see what card I was using as she was looking at the register when I swiped and the card reader was blocked.
I know these don't work at WM MC or kate, but has anybody used for regular transaction at register? WOrst case I dump these to AFT and eat the fees or switch to other VGC at walmart. I don't want to sit on them until June with the potential for fraud. I can float it but don't like having live cards for more than a day or two.
Has anybody else seen this today?
#846

Join Date: Aug 2011
Location: The Phoenix Desert
Programs: Hilton Cubic Zirconia, Marriott Fools Gold
Posts: 1,692
Had a strange incident this morning buying 998 worth of MO's. After swiping an OV for the first swipe, before the CSR keyed in the payment, she stopped in mid sentence and said "um, let me see your card". I pulled out my PPBDC which I had on top of the OV and handed it to her. She turned it over to inspect the back like she was looking for a barcode on a GC. She said that wasn't the card I used, I replied yes it was and said to start the transaction over. I planned on fat fingering my PIN, but forgot I had changed it recently to match my default I use on VGC's. That will teach me to worry about remembering too many pins. The first swipe then took and had to use my bank card for the second. A line had formed so I just entered the real pin and finished the swipe. I hope I didn't burn my PPBDC with round number debit of $500.
I am not trying for a sky is falling post, just wanting to see if anybody else has had same issue. I know she didn't see what card I was using as she was looking at the register when I swiped and the card reader was blocked.
I know these don't work at WM MC or kate, but has anybody used for regular transaction at register? WOrst case I dump these to AFT and eat the fees or switch to other VGC at walmart. I don't want to sit on them until June with the potential for fraud. I can float it but don't like having live cards for more than a day or two.
Has anybody else seen this today?
I am not trying for a sky is falling post, just wanting to see if anybody else has had same issue. I know she didn't see what card I was using as she was looking at the register when I swiped and the card reader was blocked.
I know these don't work at WM MC or kate, but has anybody used for regular transaction at register? WOrst case I dump these to AFT and eat the fees or switch to other VGC at walmart. I don't want to sit on them until June with the potential for fraud. I can float it but don't like having live cards for more than a day or two.
Has anybody else seen this today?
#847

Join Date: May 2014
Posts: 394
I got busted by one of my clerks about a month ago (told me i had to use a card with my name on it). I tried to just avoid him on my return trips, but the last time I had to buy from him I swiped my vgc, entered the pin and he asked to see my card because it "wasn't working right". I showed him a debit card with my name on it, he hit a button and it processed just fine.
Thanks for the response.
#848


Join Date: Feb 2015
Posts: 598
I tried to buy a MO from my local Kroger yesterday (I only started getting MOs since RB CC loads died, so I'm just getting my feet wet with it) and told cash only. 
Luckily, Meijer has been taking the VGCs all day long for MOs...

Luckily, Meijer has been taking the VGCs all day long for MOs...
#849


Join Date: Jan 2015
Location: Champaign, IL
Programs: Total Rewards Diamond, Wyndham Diamond, Marriott Gold, AA Gold
Posts: 564
Has anyone had any luck at any Food 4 Less in Chicago at all? I have been to most of them (excluding the 3 to the south and east, probably a waste of time to try there), and I can't even buy a $25 Groupon GC purchased alongside regular groceries.
#851

Join Date: Aug 2011
Location: The Phoenix Desert
Programs: Hilton Cubic Zirconia, Marriott Fools Gold
Posts: 1,692
#852

Join Date: May 2014
Posts: 394
Had a strange incident this morning buying 998 worth of MO's. After swiping an OV for the first swipe, before the CSR keyed in the payment, she stopped in mid sentence and said "um, let me see your card". I pulled out my PPBDC which I had on top of the OV and handed it to her. She turned it over to inspect the back like she was looking for a barcode on a GC. She said that wasn't the card I used, I replied yes it was and said to start the transaction over. I planned on fat fingering my PIN, but forgot I had changed it recently to match my default I use on VGC's. That will teach me to worry about remembering too many pins. The first swipe then took and had to use my bank card for the second. A line had formed so I just entered the real pin and finished the swipe. I hope I didn't burn my PPBDC with round number debit of $500.
I am not trying for a sky is falling post, just wanting to see if anybody else has had same issue. I know she didn't see what card I was using as she was looking at the register when I swiped and the card reader was blocked.
I know these don't work at WM MC or kate, but has anybody used for regular transaction at register? WOrst case I dump these to AFT and eat the fees or switch to other VGC at walmart. I don't want to sit on them until June with the potential for fraud. I can float it but don't like having live cards for more than a day or two.
Has anybody else seen this today?
I am not trying for a sky is falling post, just wanting to see if anybody else has had same issue. I know she didn't see what card I was using as she was looking at the register when I swiped and the card reader was blocked.
I know these don't work at WM MC or kate, but has anybody used for regular transaction at register? WOrst case I dump these to AFT and eat the fees or switch to other VGC at walmart. I don't want to sit on them until June with the potential for fraud. I can float it but don't like having live cards for more than a day or two.
Has anybody else seen this today?
Will do another BP later this week using OVs.
#853
Join Date: Jan 2010
Posts: 1,708
After swiping an OV for the first swipe, before the CSR keyed in the payment, she stopped in mid sentence and said "um, let me see your card". I pulled out my PPBDC which I had on top of the OV and handed it to her. She turned it over to inspect the back like she was looking for a barcode on a GC. She said that wasn't the card I used...
Has anybody else seen this today?
Has anybody else seen this today?
#854
Join Date: Jan 2013
Posts: 186
Someone in another forum mentioned that they purchase multiple visa GC's at Kroger and only get charged the activation fee once. Has anyone else had this experience?

