Kroger Master Thread
#991
Join Date: Jul 2000
Location: Milton, GA USA
Programs: Hilton Diamond, IHG Platinum Elite, Hyatt Discoverist, Radisson Elite
Posts: 19,220
How are you getting fuel points for Variable GCs at Kroger? They are not supposed to be giving points for any variable cards.... only fixed amount cards. Or are you buying fixed cards at the lower fixed point?
#992
Join Date: Jul 2015
Location: Indiana, United States of America
Programs: UA MileagePlus, JAL Mileage Bank, ANA Mileage Club
Posts: 2
#993


Join Date: Feb 2015
Posts: 598
#994
Join Date: Oct 2014
Programs: tink928
Posts: 25
I am not sure if this has been answered before. Increasingly, I am having trouble using the gift cards bought at Kroger at Wal Mart CSD. The PIN has been changed to my choice. The amount is there. I even registered them online after the first decline. But when I use them, I get the error - debit not available. When I called the customer service for US Bancorp last night, the lady had no clue. She first said, use it as credit. When I told her that wasn't an option, she came back 10 minutes later and said that I tried to get cash out of the card which is not allowed. I said, I did no such thing. Finally, after another 10 minutes, she said that she has unlocked my pin and now I can use it. I haven't tried it but I seriously doubt, this will work. Anyone else has experienced this problem? Any work around? This just started happening a week ago and now it seems its every other card from Kroger. Sunnies work without a hitch.
#995
Join Date: May 2014
Posts: 191
I just had the same issue with a card. I gave it up after many swipes and changing pins few times. Used it for payments online.
I am not sure if this has been answered before. Increasingly, I am having trouble using the gift cards bought at Kroger at Wal Mart CSD. The PIN has been changed to my choice. The amount is there. I even registered them online after the first decline. But when I use them, I get the error - debit not available. When I called the customer service for US Bancorp last night, the lady had no clue. She first said, use it as credit. When I told her that wasn't an option, she came back 10 minutes later and said that I tried to get cash out of the card which is not allowed. I said, I did no such thing. Finally, after another 10 minutes, she said that she has unlocked my pin and now I can use it. I haven't tried it but I seriously doubt, this will work. Anyone else has experienced this problem? Any work around? This just started happening a week ago and now it seems its every other card from Kroger. Sunnies work without a hitch.
#996
Join Date: Jul 2011
Posts: 218
I am not sure if this has been answered before. Increasingly, I am having trouble using the gift cards bought at Kroger at Wal Mart CSD. The PIN has been changed to my choice. The amount is there. I even registered them online after the first decline. But when I use them, I get the error - debit not available. When I called the customer service for US Bancorp last night, the lady had no clue. She first said, use it as credit. When I told her that wasn't an option, she came back 10 minutes later and said that I tried to get cash out of the card which is not allowed. I said, I did no such thing. Finally, after another 10 minutes, she said that she has unlocked my pin and now I can use it. I haven't tried it but I seriously doubt, this will work. Anyone else has experienced this problem? Any work around? This just started happening a week ago and now it seems its every other card from Kroger. Sunnies work without a hitch.
#997
Join Date: Oct 2014
Programs: tink928
Posts: 25
I am not sure if this has been answered before. Increasingly, I am having trouble using the gift cards bought at Kroger at Wal Mart CSD. The PIN has been changed to my choice. The amount is there. I even registered them online after the first decline. But when I use them, I get the error - debit not available. When I called the customer service for US Bancorp last night, the lady had no clue. She first said, use it as credit. When I told her that wasn't an option, she came back 10 minutes later and said that I tried to get cash out of the card which is not allowed. I said, I did no such thing. Finally, after another 10 minutes, she said that she has unlocked my pin and now I can use it. I haven't tried it but I seriously doubt, this will work. Anyone else has experienced this problem? Any work around? This just started happening a week ago and now it seems its every other card from Kroger. Sunnies work without a hitch.
#998




Join Date: Dec 2013
Location: California
Posts: 267
My local Ralph's has a promo for "$.40 off a gallon of gas for buying $100 in gift cards". I know these promos can vary from region to region, do I want to make sure I understand it completely.
Well I actually get $.40 off per gallon at Shell stations, or will I just earn 400 fuel points?
Well I actually get $.40 off per gallon at Shell stations, or will I just earn 400 fuel points?
#999
Join Date: Apr 2014
Posts: 1,273
I am not finding an answer for this. Are there issues using OV at Kroger to purchase MO? I suddenly receive "tender not allowed" messages. Other debit cards still work fine.
#1000
Join Date: May 2014
Location: Central VA/LYH/ROA
Programs: BA, AA, SPG, HLTN, ETC
Posts: 365
I got a MO about 3 weeks ago with Vanillas with no issues at all.
#1001
Join Date: Apr 2014
Posts: 1,273
Thanks. I tried twice, two different cards, two different days and had no luck. This was between July 30 and Aug 3. It was the same Kroger so it could be a problem with their POS. both OV loaded at FD.
#1002

Join Date: Nov 2013
Location: SLC
Posts: 110
At a Smiths here in Utah, I have been able to use OneVanillas for 2 MO's two different days last week.
#1003

Join Date: May 2014
Posts: 394
I bought one yesterday at a different grocery chain in Texas. At my Kroger the unfriendly CSR was selling the MO's. She is the only one who has ever asked to see the debit card being used. I just avoid her and buy VGCs when she is on shift.
#1004
Join Date: Mar 2014
Location: DFW
Posts: 43
I am not sure if this has been answered before. Increasingly, I am having trouble using the gift cards bought at Kroger at Wal Mart CSD. The PIN has been changed to my choice. The amount is there. I even registered them online after the first decline. But when I use them, I get the error - debit not available. When I called the customer service for US Bancorp last night, the lady had no clue. She first said, use it as credit. When I told her that wasn't an option, she came back 10 minutes later and said that I tried to get cash out of the card which is not allowed. I said, I did no such thing. Finally, after another 10 minutes, she said that she has unlocked my pin and now I can use it. I haven't tried it but I seriously doubt, this will work. Anyone else has experienced this problem? Any work around? This just started happening a week ago and now it seems its every other card from Kroger. Sunnies work without a hitch.
"Invalid number" for the card number happened a few times, then it took. Then it said the security code on the back was invalid. Then it complained I entered too many digits after the 2nd digit. Then back to the full card number being invalid. All this over 5-6 back-to-back calls.
I panicked a bit, waited 10 minutes and retried. It all went smooth. I guess I caught the system in some weird state for a few minutes.
#1005


Join Date: Sep 2012
Posts: 4,436
I had 20 minutes of trouble trying to call and change the PIN on mine today shortly after purchase.
"Invalid number" for the card number happened a few times, then it took. Then it said the security code on the back was invalid. Then it complained I entered too many digits after the 2nd digit. Then back to the full card number being invalid. All this over 5-6 back-to-back calls.
I panicked a bit, waited 10 minutes and retried. It all went smooth. I guess I caught the system in some weird state for a few minutes.
"Invalid number" for the card number happened a few times, then it took. Then it said the security code on the back was invalid. Then it complained I entered too many digits after the 2nd digit. Then back to the full card number being invalid. All this over 5-6 back-to-back calls.
I panicked a bit, waited 10 minutes and retried. It all went smooth. I guess I caught the system in some weird state for a few minutes.




