Kroger Master Thread
Jul 14, 2014 | 11:07 pm
#241
Join Date: Apr 2014
Posts: 59
So I only bought a single US Bank VGC from Kroger (purple, white, gray) about a week ago. Transaction went through fine and when I call in to check the value on the card it's at $500. I also set the PIN myself to something easy to remember.
When I tried to use it to buy a money order at Kroger OR Walmart all registers rejected it with either "Not Authorized" (Kroger) or "Alternate Tender Accepted." I thought maybe I had incorrectly swiped it with a wrong PIN but when I called the customer service for the card, they stated that I had attempted too many times to use the card with a wrong PIN (even though I had SET the PIN myself!).
They reset the "use" of the card so it was "unlocked." I then tried to buy just some bananas at K and WM and BOTH stores showed the same error message again!
Note that I have been buying OVs for a long time and never had issues liquidating them at K or HT...so I know how the process works. I have basically a useless $500 purple VGC here until I figure where I can spend it. Any ideas on what may be wrong?
When I tried to use it to buy a money order at Kroger OR Walmart all registers rejected it with either "Not Authorized" (Kroger) or "Alternate Tender Accepted." I thought maybe I had incorrectly swiped it with a wrong PIN but when I called the customer service for the card, they stated that I had attempted too many times to use the card with a wrong PIN (even though I had SET the PIN myself!).
They reset the "use" of the card so it was "unlocked." I then tried to buy just some bananas at K and WM and BOTH stores showed the same error message again!
Note that I have been buying OVs for a long time and never had issues liquidating them at K or HT...so I know how the process works. I have basically a useless $500 purple VGC here until I figure where I can spend it. Any ideas on what may be wrong?
Jul 15, 2014 | 6:25 am
#242
Join Date: Apr 2014
Posts: 1,273
So I only bought a single US Bank VGC from Kroger (purple, white, gray) about a week ago. Transaction went through fine and when I call in to check the value on the card it's at $500. I also set the PIN myself to something easy to remember.
When I tried to use it to buy a money order at Kroger OR Walmart all registers rejected it with either "Not Authorized" (Kroger) or "Alternate Tender Accepted." I thought maybe I had incorrectly swiped it with a wrong PIN but when I called the customer service for the card, they stated that I had attempted too many times to use the card with a wrong PIN (even though I had SET the PIN myself!).
They reset the "use" of the card so it was "unlocked." I then tried to buy just some bananas at K and WM and BOTH stores showed the same error message again!
Note that I have been buying OVs for a long time and never had issues liquidating them at K or HT...so I know how the process works. I have basically a useless $500 purple VGC here until I figure where I can spend it. Any ideas on what may be wrong?
When I tried to use it to buy a money order at Kroger OR Walmart all registers rejected it with either "Not Authorized" (Kroger) or "Alternate Tender Accepted." I thought maybe I had incorrectly swiped it with a wrong PIN but when I called the customer service for the card, they stated that I had attempted too many times to use the card with a wrong PIN (even though I had SET the PIN myself!).
They reset the "use" of the card so it was "unlocked." I then tried to buy just some bananas at K and WM and BOTH stores showed the same error message again!
Note that I have been buying OVs for a long time and never had issues liquidating them at K or HT...so I know how the process works. I have basically a useless $500 purple VGC here until I figure where I can spend it. Any ideas on what may be wrong?
Jul 15, 2014 | 6:38 am
#243
Join Date: Feb 2014
Posts: 511
When the card loses debit functionality, you liquidate it via CC.
AP, AFT, or even go to CVS/Kroger/etc. and buy another GC and eat the $5 loss.
AP, AFT, or even go to CVS/Kroger/etc. and buy another GC and eat the $5 loss.
Jul 15, 2014 | 7:29 am
#244
Join Date: Apr 2014
Posts: 59
thanks guys for the suggestions...
also...is this one of those things where a card every so often "loses functionality"? are kroger / US Bank types less reliable than OVs? i've done quite a few OVs with never this kind of issue before
also...is this one of those things where a card every so often "loses functionality"? are kroger / US Bank types less reliable than OVs? i've done quite a few OVs with never this kind of issue before
Jul 15, 2014 | 9:09 am
#245
Join Date: Mar 2013
Location: Down South, The Desert
Programs: Marriot Rewards, Southwest Rapid rewards, Emerald Club, Avis Preferred
Posts: 1,871
Jul 15, 2014 | 2:47 pm
#247
Join Date: Feb 2014
Posts: 349
Kroger collects my driver's license information every time I buy a gift card. The cashiers who know me joke that they should have it memorized by now. I'm not the least bit concerned by it. MS is perfectly legal, so if the authorities come knocking, I have nothing to worry about.
And now it looks like they have a diff. type of variable visa there... such as one for hispanics, birthday, etc.
Jul 15, 2014 | 3:12 pm
#249
Join Date: Oct 2013
Location: Arizona
Programs: Hyatt Diamond, Southwest CP, SPG Gold, Hilton Gold, Club Carlson Gold
Posts: 93
Jul 15, 2014 | 6:12 pm
#250
Join Date: Jun 2012
Location: Atlanta
Programs: Delta Diamond; HHonors Diamond
Posts: 655
Is the deal still on today? I'm going to make a run in about 10 minutes to test. If the deal is off and I shouldn't bother, I would appreciate it if someone would let me know.
Jul 16, 2014 | 1:14 pm
#253
Join Date: Oct 2010
Location: DFW
Posts: 699
Well, not only did the promo start early, but apparently is running past the end date as well. I bought some variable cards this morning and got the $5 coupon.
Jul 16, 2014 | 1:58 pm
#254
Join Date: Apr 2014
Posts: 103
Jul 16, 2014 | 4:01 pm
#255
Join Date: Jul 2013
Location: Houston, TX
Programs: UA AA MR UR
Posts: 37
Guess I'll be heading to Kroger later today.