Originally Posted by tinku928

I am not sure if this has been answered before. Increasingly, I am having trouble using the gift cards bought at Kroger at Wal Mart CSD. The PIN has been changed to my choice. The amount is there. I even registered them online after the first decline. But when I use them, I get the error - debit not available. When I called the customer service for US Bancorp last night, the lady had no clue. She first said, use it as credit. When I told her that wasn't an option, she came back 10 minutes later and said that I tried to get cash out of the card which is not allowed. I said, I did no such thing. Finally, after another 10 minutes, she said that she has unlocked my pin and now I can use it. I haven't tried it but I seriously doubt, this will work. Anyone else has experienced this problem? Any work around? This just started happening a week ago and now it seems its every other card from Kroger. Sunnies work without a hitch.