Originally Posted by cKGunslinger

I had 20 minutes of trouble trying to call and change the PIN on mine today shortly after purchase.

"Invalid number" for the card number happened a few times, then it took. Then it said the security code on the back was invalid. Then it complained I entered too many digits after the 2nd digit. Then back to the full card number being invalid. All this over 5-6 back-to-back calls.

I panicked a bit, waited 10 minutes and retried. It all went smooth. I guess I caught the system in some weird state for a few minutes.