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Old Apr 9, 2014, 10:37 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sechs
Please read the wiki before posting a question.

2/25/2015 - Single payment limit raised to $2999 when using credit or debit cards. Maximum payments per calendar month per individual biller account raised from 1 to 4.

2/18/2015 - Beginning next week, certain debit cards from smaller banks, as well as prepaid debit cards and gift cards will be subject to a 3 percent Bill Pay Fee on each payment.

Evolve now accepts Discover, Visa and Mastercard credit cards with 3% fee.


Debit Cards Not Charged the 3% Fee:
  • Insert here
  • US Bank (but not prepaid)



Transaction Limits:
http://www.evolvemoney.com/transaction-limits/

Daily dollar limits include:
  • $2,999.00 in payments funded by a debit card and/or credit card
  • $999.00 in payments funded by a cash load pack

Individual bill pay dollar limits include:
  • $2999.00 for a single bill funded by a debit card and/or credit card
  • $999.00 for a single bill funded by a cash load pack

Monthly payment limits include:
  • 4 payments per month using a credit or debit card within the dollar limits listed above.
  • Unlimited number of payments per month using a cash load pack within the dollar limits listed above.
  • Maximum of $10,000 total payments per month for credit, debit, and cash load packs combined.

The limits are based on charge date, not payment date.

There are currently no credit cards that can be paid via Evolve.


Tips for Using Evolve
  • No need to register your debit card
  • If your transaction does not go through, you will have to wait for the authorization to fall off your card
  • Using multiple Evolve accounts paying the same biller may lead to your biller being permanently blocked
  • If using GCs with the new scheduling feature, it is important to schedule in such a way that it says your card will be charged today (not on a future date) to prevent a decline; and if you want to avoid the Express Pay fee this also means typically scheduling a few days out (click each date to find one without the fee but still charges your card today).


Mortgages Section
Let us know if payments auto apply to principal or if you have to call

Bank of America: After making 4 payments over the weekend you MUST call (or use online banking messaging) to allocate funds to the regular payment - by default it goes to principal.

Central Mortgage: Appears to go to additional principal payment. YMMV

Chase: Payments with JPMorgan have to fall within a ~5-day window in order for them to be unallocated, otherwise they go to principal. Your window depends on the billing date (usually the 1st of the month). If so, the window is until the 5th, so using Evolve, you have to allow for the payment to post and have it post between ~the 1st and the 5th. PITA

Citi: Made two payments near the end of the month and these were originally "unapplied" and labeled as "additional funds received". A day or two afterwards they moved to principal payments. A quick call to Citi had the payments moved from principal to make up my monthly mortgage payment.

Nationstar Mortgage: Payment applied as an "Additional principal payment" if you sent before the 1st of the month. If you pay after the first, the payment is held until you submit the full payment amount, and then the whole thing is applied to your monthly payment.

PNC: Partial payments will be held aside until payment in full is made. They will send a letter.

Provident Funding: Does not accept partial payments. After month's mortgage is paid, accepts Evolve a additional principal payments.

US Bank: Made 4 payments in June; after a couple of days, payments moved from principal payment to applying to monthly payment w/o a call

Wells Fargo: Two $500 payments day 1, One $500 payment day 2 going over the actual mortgage payment amount due. The payment automatically combined itself to pay the exact amount due once the Third hit. Any amount that was overpaid subsequently went towards principal. Nice to not have to send in the Exact amount, if you don't mind paying some extra principal.


"If you have any problems with gift cards please send us an email at support [at] evolvemoney.com" [Source: AlexAtEvolveMoney]
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Old Mar 20, 2014, 8:25 pm
  #586  
 
Join Date: Nov 2013
Location: DC/NOVA
Programs: AA Gold, SPG Gold, HHonors Gold
Posts: 192
Originally Posted by horseymen
I have a $2200 dollar mortgage I am trying a similar thing today - two accounts, today and tomorrow, both should have an arrive date of 3/24 - and have an exact payment hit - hopefully that will hit the Chase auto-correct appropriately without manual intervention.
Similar situation with my Chase mortgage - trying the same thing this weekend with two accounts over two days. Will report back.
picards007 is offline  
Old Mar 20, 2014, 8:43 pm
  #587  
 
Join Date: May 2013
Location: AZ
Programs: AA, UA, US
Posts: 525
How will i know that it failed and where will the money show up? I used reloadit tia
oohaahouch is offline  
Old Mar 21, 2014, 8:37 am
  #588  
 
Join Date: May 2013
Posts: 747
Originally Posted by spgbus
The wait time is 5+ minutes for the same payee across multiple EV accounts.
Had one at 12 minutes fail, I started waiting somewhere around a half hour or so between now, since the hold has been on there for over 2 weeks
nrdk is offline  
Old Mar 21, 2014, 10:18 am
  #589  
 
Join Date: Feb 2004
Location: TX
Posts: 756
Has anyone successfully been able to pay Cigna? I made a few payments on 2/11 and the payment has not been posted. I've escalated with cigna and evolve, but the $ hasn't been located on cigna's side. As it's been too long, I will just see about getting evolve to refund the $$. way too much hassle.
subdawg is offline  
Old Mar 21, 2014, 10:51 am
  #590  
 
Join Date: May 2013
Location: AZ
Programs: AA, UA, US
Posts: 525
Originally Posted by subdawg
Has anyone successfully been able to pay Cigna? I made a few payments on 2/11 and the payment has not been posted. I've escalated with cigna and evolve, but the $ hasn't been located on cigna's side. As it's been too long, I will just see about getting evolve to refund the $$. way too much hassle.
Same experience with BCBS
oohaahouch is offline  
Old Mar 21, 2014, 10:54 am
  #591  
 
Join Date: May 2011
Programs: US Airways Gold, Marriott Platinum, SW A List
Posts: 1,575
Originally Posted by subdawg
Has anyone successfully been able to pay Cigna? I made a few payments on 2/11 and the payment has not been posted. I've escalated with cigna and evolve, but the $ hasn't been located on cigna's side. As it's been too long, I will just see about getting evolve to refund the $$. way too much hassle.
How quickly did your test payment go through?
heyeaglefn is offline  
Old Mar 21, 2014, 12:13 pm
  #592  
 
Join Date: Sep 2011
Posts: 187
Originally Posted by picards007
Similar situation with my Chase mortgage - trying the same thing this weekend with two accounts over two days. Will report back.
Going to try paying >$2k WF mortgage this weekend. Will be trying multiple GC's w/ multiple accounts, spaced out at least 30 mins between payments, all on the same day. Will be a bit of a hassle but I want this to work.

Will report back on whether it was a principal payment or automatically applied as monthly payment.
cornellfOo is offline  
Old Mar 21, 2014, 9:11 pm
  #593  
 
Join Date: Feb 2004
Location: TX
Posts: 756
Originally Posted by heyeaglefn
How quickly did your test payment go through?
Well, ummm, that was my test payment.
subdawg is offline  
Old Mar 21, 2014, 10:57 pm
  #594  
 
Join Date: Sep 2011
Posts: 187
Evolve Money

BTW anyone know if GC's need to be registered online (address, zip, etc) before being used to pay?
cornellfOo is offline  
Old Mar 22, 2014, 10:00 am
  #595  
 
Join Date: Mar 2012
Programs: Hilton, Hyatt, Priority, SPG - AA, Hawaiian Airline, United, US Airline
Posts: 608
Bill submission failed:

My payment was failed. However, my VGC was still charged. Do you know how long will Evolve send back money to my VGC? Do I need to call them? My payment was failed on March 19. Today, I still see 0$ in my VGC.

I really dont know why it is failed but Evolve still charged my VGC
happy9zz is offline  
Old Mar 22, 2014, 11:03 am
  #596  
 
Join Date: Oct 2012
Location: DFW
Posts: 478
Originally Posted by happy9zz
Bill submission failed:

My payment was failed. However, my VGC was still charged. Do you know how long will Evolve send back money to my VGC? Do I need to call them? My payment was failed on March 19. Today, I still see 0$ in my VGC.

I really dont know why it is failed but Evolve still charged my VGC
3 biz days
spgbus is offline  
Old Mar 22, 2014, 11:32 am
  #597  
 
Join Date: Jun 2004
Programs: AA Gold
Posts: 190
Originally Posted by happy9zz
Bill submission failed:

My payment was failed. However, my VGC was still charged. Do you know how long will Evolve send back money to my VGC? Do I need to call them? My payment was failed on March 19. Today, I still see 0$ in my VGC.

I really dont know why it is failed but Evolve still charged my VGC
It was only pre-authorization (or termed "authorization hold"); not actual charge.

It took me five business days for the hold to be released in the Evolve Money case. You may call VGC to confirm the actual length for the release.
Henry II is offline  
Old Mar 22, 2014, 11:46 am
  #598  
 
Join Date: Feb 2013
Posts: 170
What is the benefit of paying mortgage using prepaid debit card through Evolve money instead of available option using BB paper check?

If you use Grocery prepaid card then the net benefit is 6% cash back minus 1.25% annual fee minus 1.19% prepaid card fee= 3.56%

If you use VR through BB paper check then you get net 4.21%.

Unless people want to use prepaid card in addition to BB limit then it is a different story.
Nishant1 is offline  
Old Mar 22, 2014, 1:04 pm
  #599  
 
Join Date: Sep 2006
Location: SNA
Programs: AA-Gold, HH - Gold, SPG - Gold
Posts: 31
Originally Posted by Nishant1
What is the benefit of paying mortgage using prepaid debit card through Evolve money instead of available option using BB paper check?

If you use Grocery prepaid card then the net benefit is 6% cash back minus 1.25% annual fee minus 1.19% prepaid card fee= 3.56%

If you use VR through BB paper check then you get net 4.21%.

Unless people want to use prepaid card in addition to BB limit then it is a different story.
The benefit is that BB can be used to pay virtually anybody but Evolve is restricted to the merchants in their system. If I pay my mortgage through Evolve, I can save my BB payments for credit cards.
GBS2005 is offline  
Old Mar 22, 2014, 11:02 pm
  #600  
 
Join Date: Mar 2012
Programs: Hilton, Hyatt, Priority, SPG - AA, Hawaiian Airline, United, US Airline
Posts: 608
Originally Posted by Henry II
It was only pre-authorization (or termed "authorization hold"); not actual charge.

It took me five business days for the hold to be released in the Evolve Money case. You may call VGC to confirm the actual length for the release.
It is not an actual charge, but why I see 0$ in my gift card. Do you know why? Will I lose the money?
happy9zz is offline  


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