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Old Apr 9, 2014, 10:37 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sechs
Please read the wiki before posting a question.

2/25/2015 - Single payment limit raised to $2999 when using credit or debit cards. Maximum payments per calendar month per individual biller account raised from 1 to 4.

2/18/2015 - Beginning next week, certain debit cards from smaller banks, as well as prepaid debit cards and gift cards will be subject to a 3 percent Bill Pay Fee on each payment.

Evolve now accepts Discover, Visa and Mastercard credit cards with 3% fee.


Debit Cards Not Charged the 3% Fee:
  • Insert here
  • US Bank (but not prepaid)



Transaction Limits:
http://www.evolvemoney.com/transaction-limits/

Daily dollar limits include:
  • $2,999.00 in payments funded by a debit card and/or credit card
  • $999.00 in payments funded by a cash load pack

Individual bill pay dollar limits include:
  • $2999.00 for a single bill funded by a debit card and/or credit card
  • $999.00 for a single bill funded by a cash load pack

Monthly payment limits include:
  • 4 payments per month using a credit or debit card within the dollar limits listed above.
  • Unlimited number of payments per month using a cash load pack within the dollar limits listed above.
  • Maximum of $10,000 total payments per month for credit, debit, and cash load packs combined.

The limits are based on charge date, not payment date.

There are currently no credit cards that can be paid via Evolve.


Tips for Using Evolve
  • No need to register your debit card
  • If your transaction does not go through, you will have to wait for the authorization to fall off your card
  • Using multiple Evolve accounts paying the same biller may lead to your biller being permanently blocked
  • If using GCs with the new scheduling feature, it is important to schedule in such a way that it says your card will be charged today (not on a future date) to prevent a decline; and if you want to avoid the Express Pay fee this also means typically scheduling a few days out (click each date to find one without the fee but still charges your card today).


Mortgages Section
Let us know if payments auto apply to principal or if you have to call

Bank of America: After making 4 payments over the weekend you MUST call (or use online banking messaging) to allocate funds to the regular payment - by default it goes to principal.

Central Mortgage: Appears to go to additional principal payment. YMMV

Chase: Payments with JPMorgan have to fall within a ~5-day window in order for them to be unallocated, otherwise they go to principal. Your window depends on the billing date (usually the 1st of the month). If so, the window is until the 5th, so using Evolve, you have to allow for the payment to post and have it post between ~the 1st and the 5th. PITA

Citi: Made two payments near the end of the month and these were originally "unapplied" and labeled as "additional funds received". A day or two afterwards they moved to principal payments. A quick call to Citi had the payments moved from principal to make up my monthly mortgage payment.

Nationstar Mortgage: Payment applied as an "Additional principal payment" if you sent before the 1st of the month. If you pay after the first, the payment is held until you submit the full payment amount, and then the whole thing is applied to your monthly payment.

PNC: Partial payments will be held aside until payment in full is made. They will send a letter.

Provident Funding: Does not accept partial payments. After month's mortgage is paid, accepts Evolve a additional principal payments.

US Bank: Made 4 payments in June; after a couple of days, payments moved from principal payment to applying to monthly payment w/o a call

Wells Fargo: Two $500 payments day 1, One $500 payment day 2 going over the actual mortgage payment amount due. The payment automatically combined itself to pay the exact amount due once the Third hit. Any amount that was overpaid subsequently went towards principal. Nice to not have to send in the Exact amount, if you don't mind paying some extra principal.


"If you have any problems with gift cards please send us an email at support [at] evolvemoney.com" [Source: AlexAtEvolveMoney]
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Old Feb 25, 2014, 3:33 pm
  #436  
 
Join Date: Aug 2013
Posts: 160
Paid our car loan at BMW Financial using Visa GCs - called BMW and seemed to work fine.

Now I'm toying with trying our mortgage, which is with US Bank. I called US Bank and they said they hold partial payments until the correct sum is reached, at which point it goes off to pay our regular bill (not prepay principal). CSR did warn me not to prepay to soon after paying off a bill, as that might get credited to principal. Anyone tried with this bank?
sfmom is offline  
Old Feb 25, 2014, 3:36 pm
  #437  
 
Join Date: Dec 2010
Location: Long Beach
Programs: HHonors Diamond, Hyatt Diamond
Posts: 1,171
Originally Posted by sfmom
Paid our car loan at BMW Financial using Visa GCs - called BMW and seemed to work fine.

Now I'm toying with trying our mortgage, which is with US Bank. I called US Bank and they said they hold partial payments until the correct sum is reached, at which point it goes off to pay our regular bill (not prepay principal). CSR did warn me not to prepay to soon after paying off a bill, as that might get credited to principal. Anyone tried with this bank?
i have done 2 payment to us bank mortgage both 100 one on the 11th of the month and the other on the 19th both went to principle payment, this is fine with us as we pay extra to principle each month
particlemn is offline  
Old Feb 25, 2014, 8:36 pm
  #438  
 
Join Date: Dec 2013
Posts: 142
Originally Posted by Yaoyao
Has anyone tried Metlife payment yet? Evolve shows the payment was delivered on 2/21, but nothing on metlife yet, not even pending payment according to metlife CSR.
Well. The payment got returned today. How soon does returned payment hit the card that sent the payment?
Yaoyao is offline  
Old Feb 25, 2014, 9:18 pm
  #439  
 
Join Date: Jun 2012
Posts: 12
Originally Posted by c2d
It is just my luck I guess... none of my billers are available. If anyone has tried any of the following, please post. Thanks!
* New York Community Bank Mortgage (mynycb.com)
* Pentagon Federal Credit Union Auto Loan (penfed.org)
* University Federal Credit Union Auto Loan (ufcu.org)

I have entered request at Evolve to add each of these billers, lets see if they do.
They want you to scan in your bill and send it to them.
svytraveler is offline  
Old Feb 26, 2014, 12:12 pm
  #440  
c2d
 
Join Date: Aug 2011
Location: BOS / BWI
Programs: AA, UA, Marriott, HHonors, Avis et al.
Posts: 237
Originally Posted by svytraveler
They want you to scan in your bill and send it to them.
I did get that response by email. But, I'm not sure where to send the scanned bills. Reply back to the same email address [email protected]? Has anyone done this with success?
c2d is offline  
Old Feb 26, 2014, 12:18 pm
  #441  
 
Join Date: Nov 2009
Location: DEN
Programs: SPG Gold; HH Diamond
Posts: 223
Originally Posted by c2d
I did get that response by email. But, I'm not sure where to send the scanned bills. Reply back to the same email address [email protected]? Has anyone done this with success?
I replied to that message and received a confirmation of receipt the next day.
kjgco is offline  
Old Feb 26, 2014, 12:29 pm
  #442  
 
Join Date: Apr 2012
Location: Austin TX
Posts: 276
I just paid my Ocwen Mortgage. I will report back if there are any issues. Used a prepaid unregistered debt card.

I see lots of posts about mortgage payments.

I have always over paid and I have always made multiple payments each month. The way it works with them:
my mortgage payment is due the 12th of the month.
Any payment received from the 12th through the 11th of the next month gets applied to that month with any over payment credited towards principal.
The only exception is if my escrow account is short due to a tax increase, then they will apply extra payments towards my escrow account.

This company holds my payments as a positive balance until the next payment is made sometimes and the way it appears on my account is very odd, but it always works out fine.

With some companies you can to set a preference on your account telling them how you want extra payments applied.
Haleyb is offline  
Old Feb 26, 2014, 1:02 pm
  #443  
c2d
 
Join Date: Aug 2011
Location: BOS / BWI
Programs: AA, UA, Marriott, HHonors, Avis et al.
Posts: 237
Originally Posted by kjgco
I replied to that message and received a confirmation of receipt the next day.
Thanks. I'll try sending them the bills.
c2d is offline  
Old Feb 26, 2014, 1:22 pm
  #444  
 
Join Date: Apr 2012
Location: Austin TX
Posts: 276
Why is there no wiki?
Haleyb is offline  
Old Feb 26, 2014, 4:45 pm
  #445  
 
Join Date: Jul 2010
Posts: 357
Please someone create a wiki since I am too lazy to read all 12 pages and create one myself. TIA.
22calbr is offline  
Old Feb 26, 2014, 5:12 pm
  #446  
 
Join Date: Apr 2012
Location: Austin TX
Posts: 276
Originally Posted by 22calbr
Please someone create a wiki since I am too lazy to read all 12 pages and create one myself. TIA.
You don't have the ability to create a wiki, FYI.
Haleyb is offline  
Old Feb 26, 2014, 7:10 pm
  #447  
 
Join Date: Jul 2007
Posts: 477
I did scan the Banana republic dual card bill and send it to them and they replied that since it is Visa CC it is not allowed at the moment to pay CCs through their service. However, 2 questions:

1. I had seen earlier this card listed but has been recently pulled. Was it mistake that they realized later and pulled it?
2. The still have some banana republic, old navy and gap cards still listed. Wondering what type of accounts are they since CC's are not allowed. All 3 of them have a special message listed under them warning that it is not the dual card.
svasandani is offline  
Old Feb 26, 2014, 7:17 pm
  #448  
 
Join Date: Jan 2014
Posts: 286
Originally Posted by FrequentFlyer9000
Surprised they let you consolidate the partial payments into a monthly payment. You confirmed this worked and they got re-coded from principal payment to monthly payment online?
Yes, confirmed. They reversed a bunch of payments and then credited the payment properly. Initially, my everything paid into principal and my payment due date was still 3/1. Now my principal amount is back up and next payment due is 4/1.
crapz1 is offline  
Old Feb 26, 2014, 8:07 pm
  #449  
 
Join Date: May 2013
Posts: 939
Originally Posted by Haleyb
Why is there no wiki?
Do I hear a volunteer?
KYBOSH is offline  
Old Feb 26, 2014, 8:15 pm
  #450  
 
Join Date: Sep 2006
Posts: 524
Originally Posted by crapz1
Yes, confirmed. They reversed a bunch of payments and then credited the payment properly. Initially, my everything paid into principal and my payment due date was still 3/1. Now my principal amount is back up and next payment due is 4/1.
But you DID have to call to make this happen, right?
FrequentFlyer9000 is offline  


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