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Old Apr 9, 2014, 10:37 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sechs
Please read the wiki before posting a question.

2/25/2015 - Single payment limit raised to $2999 when using credit or debit cards. Maximum payments per calendar month per individual biller account raised from 1 to 4.

2/18/2015 - Beginning next week, certain debit cards from smaller banks, as well as prepaid debit cards and gift cards will be subject to a 3 percent Bill Pay Fee on each payment.

Evolve now accepts Discover, Visa and Mastercard credit cards with 3% fee.


Debit Cards Not Charged the 3% Fee:
  • Insert here
  • US Bank (but not prepaid)



Transaction Limits:
http://www.evolvemoney.com/transaction-limits/

Daily dollar limits include:
  • $2,999.00 in payments funded by a debit card and/or credit card
  • $999.00 in payments funded by a cash load pack

Individual bill pay dollar limits include:
  • $2999.00 for a single bill funded by a debit card and/or credit card
  • $999.00 for a single bill funded by a cash load pack

Monthly payment limits include:
  • 4 payments per month using a credit or debit card within the dollar limits listed above.
  • Unlimited number of payments per month using a cash load pack within the dollar limits listed above.
  • Maximum of $10,000 total payments per month for credit, debit, and cash load packs combined.

The limits are based on charge date, not payment date.

There are currently no credit cards that can be paid via Evolve.


Tips for Using Evolve
  • No need to register your debit card
  • If your transaction does not go through, you will have to wait for the authorization to fall off your card
  • Using multiple Evolve accounts paying the same biller may lead to your biller being permanently blocked
  • If using GCs with the new scheduling feature, it is important to schedule in such a way that it says your card will be charged today (not on a future date) to prevent a decline; and if you want to avoid the Express Pay fee this also means typically scheduling a few days out (click each date to find one without the fee but still charges your card today).


Mortgages Section
Let us know if payments auto apply to principal or if you have to call

Bank of America: After making 4 payments over the weekend you MUST call (or use online banking messaging) to allocate funds to the regular payment - by default it goes to principal.

Central Mortgage: Appears to go to additional principal payment. YMMV

Chase: Payments with JPMorgan have to fall within a ~5-day window in order for them to be unallocated, otherwise they go to principal. Your window depends on the billing date (usually the 1st of the month). If so, the window is until the 5th, so using Evolve, you have to allow for the payment to post and have it post between ~the 1st and the 5th. PITA

Citi: Made two payments near the end of the month and these were originally "unapplied" and labeled as "additional funds received". A day or two afterwards they moved to principal payments. A quick call to Citi had the payments moved from principal to make up my monthly mortgage payment.

Nationstar Mortgage: Payment applied as an "Additional principal payment" if you sent before the 1st of the month. If you pay after the first, the payment is held until you submit the full payment amount, and then the whole thing is applied to your monthly payment.

PNC: Partial payments will be held aside until payment in full is made. They will send a letter.

Provident Funding: Does not accept partial payments. After month's mortgage is paid, accepts Evolve a additional principal payments.

US Bank: Made 4 payments in June; after a couple of days, payments moved from principal payment to applying to monthly payment w/o a call

Wells Fargo: Two $500 payments day 1, One $500 payment day 2 going over the actual mortgage payment amount due. The payment automatically combined itself to pay the exact amount due once the Third hit. Any amount that was overpaid subsequently went towards principal. Nice to not have to send in the Exact amount, if you don't mind paying some extra principal.


"If you have any problems with gift cards please send us an email at support [at] evolvemoney.com" [Source: AlexAtEvolveMoney]
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Old May 24, 2014, 4:35 pm
  #1186  
 
Join Date: Sep 2005
Location: New England
Programs: AA Exec Plat, Hyatt Globalist, Jetblue Mosaic (past)
Posts: 298
Anyone have any experience paying off student loans using Evolve? If I were to fully pay off a student loan and then accidentally overpay by say $20 or something, what would happen? Would I lose the $20, would it be refunded back to my card or would the student loan servicing cut me a check for the $20? Any info experience either in thread or via PM would be appreciated. Thanks!
ZapperO is offline  
Old May 24, 2014, 4:48 pm
  #1187  
 
Join Date: Jan 2005
Posts: 492
what kind of prepaid debit card work for evolve? First time user here and I just tried to liquidate some rebate card (debit visa issued from chase) from the recent staples deal, but kept getting "invalid card"? Will it take Amex GC?
susieling is offline  
Old May 24, 2014, 5:02 pm
  #1188  
 
Join Date: Jan 2013
Programs: Total Rewards Diamond, Delta Gold, Starwood Gold, Mosaic
Posts: 235
It should be applied to the next months payment as a prepayment. So your next months due payment will be less your overpayment +/- any relevant interest. At least that is my experience paying ACS with evolve.
RyanNYNJ is offline  
Old May 25, 2014, 10:11 am
  #1189  
 
Join Date: Jan 2013
Programs: AA, SPG, MR, UR, Cash Back!
Posts: 606
Has anyone paid FIA CARD services with Evolve? I contacted them to add them but find it strange they weren't listed.
Fuerza is offline  
Old May 25, 2014, 11:23 am
  #1190  
 
Join Date: May 2011
Programs: US Airways Gold, Marriott Platinum, SW A List
Posts: 1,575
Originally Posted by Fuerza
Has anyone paid FIA CARD services with Evolve? I contacted them to add them but find it strange they weren't listed.
Are you talking about paying off a CC? If so, that is not strange at all.
heyeaglefn is offline  
Old May 25, 2014, 2:56 pm
  #1191  
 
Join Date: Jan 2013
Programs: AA, SPG, MR, UR, Cash Back!
Posts: 606
Originally Posted by heyeaglefn
Are you talking about paying off a CC? If so, that is not strange at all.
Yeah I see that now, however I have another card I can pay with Evolve.
Fuerza is offline  
Old May 25, 2014, 3:00 pm
  #1192  
 
Join Date: May 2011
Programs: US Airways Gold, Marriott Platinum, SW A List
Posts: 1,575
Originally Posted by Fuerza
Yeah I see that now, however I have another card I can pay with Evolve.
Care to share? PM please.
heyeaglefn is offline  
Old May 25, 2014, 3:06 pm
  #1193  
 
Join Date: Jan 2013
Programs: AA, SPG, MR, UR, Cash Back!
Posts: 606
Originally Posted by heyeaglefn
Care to share? PM please.
Payee! Sorry should have specified. I want to pay FIA Fidelity Amex, which isn't available. Not pay with, I'm using Debt cards like everyone else.
Fuerza is offline  
Old May 25, 2014, 6:21 pm
  #1194  
 
Join Date: Nov 2012
Posts: 31
Originally Posted by bubble o bill
Does anyone know if Evolve is just a pass-through, or if it takes possession of our money before paying a bill? It seems to taking 4-6 days for a payment to post to a bank loan I have been paying with it. I'm a little concerned about having money in transit if Evolve were to go bankrupt, insolvent, etc. If it is just a pass-through and Evolve never holds the funds, then perhaps there is less cause for concern. Also, there isn't FDIC or other federal insurance on our funds, is there?
I believe they take possession of our money first then pay by themselves, instead of passthrough.

I paid my PG&E bill using Evolve Money with GoBank Visa debit card, and the payment was categorized as "PayByPhone MasterCard".
trumpet205 is offline  
Old May 25, 2014, 9:43 pm
  #1195  
 
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,063
Originally Posted by trumpet205
I believe they take possession of our money first then pay by themselves, instead of passthrough.

I paid my PG&E bill using Evolve Money with GoBank Visa debit card, and the payment was categorized as "PayByPhone MasterCard".
Did that incur any fees from PG&E as a result, or that was simply the name of the company making the payment?
Majuki is offline  
Old May 25, 2014, 9:55 pm
  #1196  
 
Join Date: Sep 2012
Posts: 4,431
Originally Posted by heyeaglefn

Are you talking about paying off a CC? If so, that is not strange at all.
I thought Evolve couldn't pay off a cc?
DaveInLA is offline  
Old May 25, 2014, 10:17 pm
  #1197  
 
Join Date: Aug 2013
Posts: 1,207
Originally Posted by DaveInLA
I thought Evolve couldn't pay off a cc?
reading is fundamental.... the post he responded to was talking about not being able to find a certain company to pay in evolve and finding it weird, and he responded with, well if its a credit card company, its not weird at all [that you cant pay it with evolve].....
hamokmonky is offline  
Old May 26, 2014, 10:20 am
  #1198  
 
Join Date: Nov 2012
Posts: 31
Originally Posted by Majuki
Did that incur any fees from PG&E as a result, or that was simply the name of the company making the payment?
No fee was incurred. PayByPhone was listed under payment method. If I pay my bill using BillPay function of GoBank/BB it will be listed as "Checking Account" instead.

I was expecting that Evolve Money too will be listed as "Checking Account".
trumpet205 is offline  
Old May 26, 2014, 11:36 am
  #1199  
 
Join Date: Jun 2013
Posts: 84
Just reporting success making car payment to Lexus Financial Services, total payment is $741, I spaced $200, $200, $200 and $141.25 payments 10 minutes apart on Friday May 23, and today Monday May 26 my car bill shows paid online with Lexus, with the next one due in July instead of June. Used Staples VG's.

Next try will be my mortgage with the credit union for next month.
adela77 is offline  
Old May 26, 2014, 11:41 am
  #1200  
Suspended
 
Join Date: May 2014
Location: ILG/PHL
Programs: Amex Plat, AA Gold, SPG Gold, Hyatt Gold, HHonors Gold, Carlson Gold
Posts: 1,075
Originally Posted by adela77
Just reporting success making car payment to Lexus Financial Services, total payment is $741, I spaced $200, $200, $200 and $141.25 payments 10 minutes apart on Friday May 23, and today Monday May 26 my car bill shows paid online with Lexus, with the next one due in July instead of June. Used Staples VG's.

Next try will be my mortgage with the credit union for next month.
You can do $200, $10, $190, $20, $180, etc... And not have to wait the 10 minutes. BMW Financial Services doesn't seem to have a problem with that when I make my $802.66 payment. I do get like 10 emails in a row saying a payment has posted which is annoying but whatever.
payeco is offline  


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