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Old Apr 9, 2014, 10:37 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sechs
Please read the wiki before posting a question.

2/25/2015 - Single payment limit raised to $2999 when using credit or debit cards. Maximum payments per calendar month per individual biller account raised from 1 to 4.

2/18/2015 - Beginning next week, certain debit cards from smaller banks, as well as prepaid debit cards and gift cards will be subject to a 3 percent Bill Pay Fee on each payment.

Evolve now accepts Discover, Visa and Mastercard credit cards with 3% fee.


Debit Cards Not Charged the 3% Fee:
  • Insert here
  • US Bank (but not prepaid)



Transaction Limits:
http://www.evolvemoney.com/transaction-limits/

Daily dollar limits include:
  • $2,999.00 in payments funded by a debit card and/or credit card
  • $999.00 in payments funded by a cash load pack

Individual bill pay dollar limits include:
  • $2999.00 for a single bill funded by a debit card and/or credit card
  • $999.00 for a single bill funded by a cash load pack

Monthly payment limits include:
  • 4 payments per month using a credit or debit card within the dollar limits listed above.
  • Unlimited number of payments per month using a cash load pack within the dollar limits listed above.
  • Maximum of $10,000 total payments per month for credit, debit, and cash load packs combined.

The limits are based on charge date, not payment date.

There are currently no credit cards that can be paid via Evolve.


Tips for Using Evolve
  • No need to register your debit card
  • If your transaction does not go through, you will have to wait for the authorization to fall off your card
  • Using multiple Evolve accounts paying the same biller may lead to your biller being permanently blocked
  • If using GCs with the new scheduling feature, it is important to schedule in such a way that it says your card will be charged today (not on a future date) to prevent a decline; and if you want to avoid the Express Pay fee this also means typically scheduling a few days out (click each date to find one without the fee but still charges your card today).


Mortgages Section
Let us know if payments auto apply to principal or if you have to call

Bank of America: After making 4 payments over the weekend you MUST call (or use online banking messaging) to allocate funds to the regular payment - by default it goes to principal.

Central Mortgage: Appears to go to additional principal payment. YMMV

Chase: Payments with JPMorgan have to fall within a ~5-day window in order for them to be unallocated, otherwise they go to principal. Your window depends on the billing date (usually the 1st of the month). If so, the window is until the 5th, so using Evolve, you have to allow for the payment to post and have it post between ~the 1st and the 5th. PITA

Citi: Made two payments near the end of the month and these were originally "unapplied" and labeled as "additional funds received". A day or two afterwards they moved to principal payments. A quick call to Citi had the payments moved from principal to make up my monthly mortgage payment.

Nationstar Mortgage: Payment applied as an "Additional principal payment" if you sent before the 1st of the month. If you pay after the first, the payment is held until you submit the full payment amount, and then the whole thing is applied to your monthly payment.

PNC: Partial payments will be held aside until payment in full is made. They will send a letter.

Provident Funding: Does not accept partial payments. After month's mortgage is paid, accepts Evolve a additional principal payments.

US Bank: Made 4 payments in June; after a couple of days, payments moved from principal payment to applying to monthly payment w/o a call

Wells Fargo: Two $500 payments day 1, One $500 payment day 2 going over the actual mortgage payment amount due. The payment automatically combined itself to pay the exact amount due once the Third hit. Any amount that was overpaid subsequently went towards principal. Nice to not have to send in the Exact amount, if you don't mind paying some extra principal.


"If you have any problems with gift cards please send us an email at support [at] evolvemoney.com" [Source: AlexAtEvolveMoney]
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Old Mar 6, 2014, 8:07 pm
  #496  
 
Join Date: Nov 2010
Location: South NJ
Posts: 263
Originally Posted by sfmom
I've now paid both our BMW and PG&E bill, and am now gearing up for US Bank. The CR said as long as they're close together on days I should be fine. I'm going to do it in the next bill cycle, but will definitely keep my cards and report back afterwards.
FYI, I tested making payments to my mortgage serviced by USB. Made payments over two days. Total paid actually exceeded the minimum payment. Two days after the last payment, they consolidated the payments and correctly applied them to principal, interest, and extra $$ applied to principal.
Zamboni Driver is offline  
Old Mar 7, 2014, 5:11 am
  #497  
 
Join Date: Sep 2013
Location: Warm, sunny Florida
Posts: 251
Duke Energy posts each payment individually. Not a bad way to cash out small Staples rebate cards.
nuclfusion is offline  
Old Mar 7, 2014, 5:25 am
  #498  
 
Join Date: Aug 2013
Posts: 160
Originally Posted by subdawg
US bank being a mortgage or the club Carlson card?
Mortgage
sfmom is offline  
Old Mar 7, 2014, 6:21 am
  #499  
 
Join Date: Sep 2007
Posts: 166
Originally Posted by sfmom
Mortgage
I've paid US Bank mortgage just fine - just do them on consecutive days, and they'll put each into suspense, then automatically combine them once they've got the full amount. It happened automatically for me.
andimal is offline  
Old Mar 7, 2014, 7:52 am
  #500  
 
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Originally Posted by Zamboni Driver
FYI, I tested making payments to my mortgage serviced by USB. Made payments over two days. Total paid actually exceeded the minimum payment. Two days after the last payment, they consolidated the payments and correctly applied them to principal, interest, and extra $$ applied to principal.
Thanks! This is good info. I could definitely purchase GCs to pay my mortgage and leave BB/Serve for other bill payments.
cdancer20 is offline  
Old Mar 7, 2014, 11:37 am
  #501  
 
Join Date: May 2006
Location: Melbourne, Florida, USA
Posts: 2,983
Any experience with BOA mortage?
michael_v is offline  
Old Mar 7, 2014, 12:19 pm
  #502  
 
Join Date: Oct 2013
Posts: 7
Any one using everhome mortgage?
richardmac64 is offline  
Old Mar 7, 2014, 12:41 pm
  #503  
 
Join Date: Mar 2008
Programs: Marriott Gold, UA Premier Executive, Hertz 5*
Posts: 53
Originally Posted by Henry II
GCs are really risky in this aspect. People think that they get full protection as credit cards. But they do not safeguard them as credit cards. I always record the GCs systematically once I buy them. And I always keep all the purchase receipts.

My suggested approach: (1) Go up the Evolve management chain, (2) Track it down the route to that wrong payee, (3) Issue complaints to CFPB. Be polite but persistent. It is your money and you deserve to get it back.

Good luck!
Agreed. When you're buying thousands in gift cards every month it's easy to become nonchalant about them. This was a good reminder to be careful.

Well I'm happy to report after talking to Evolve today they were able to cancel the $950 refund to my thrown out gift cards and were able to apply a credit to my evolve account. I just checked online and indeed it shows $950 in credit there. It will be applied to future bills. So it is not lost. I'm very happy that they were able to make this right and I can go back to using their service for lots of bills without any reservation. ^
IntegraR0064 is offline  
Old Mar 7, 2014, 12:44 pm
  #504  
jyx
 
Join Date: Jun 2013
Location: ORD
Posts: 220
Originally Posted by IntegraR0064
Agreed. When you're buying thousands in gift cards every month it's easy to become nonchalant about them. This was a good reminder to be careful.

Well I'm happy to report after talking to Evolve today they were able to cancel the $950 refund to my thrown out gift cards and were able to apply a credit to my evolve account. I just checked online and indeed it shows $950 in credit there. It will be applied to future bills. So it is not lost. I'm very happy that they were able to make this right and I can go back to using their service for lots of bills without any reservation. ^
Good to hear that your incident ended up very well.
jyx is offline  
Old Mar 7, 2014, 2:12 pm
  #505  
 
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Originally Posted by IntegraR0064
Agreed. When you're buying thousands in gift cards every month it's easy to become nonchalant about them. This was a good reminder to be careful.

Well I'm happy to report after talking to Evolve today they were able to cancel the $950 refund to my thrown out gift cards and were able to apply a credit to my evolve account. I just checked online and indeed it shows $950 in credit there. It will be applied to future bills. So it is not lost. I'm very happy that they were able to make this right and I can go back to using their service for lots of bills without any reservation. ^
This super great news!^ I was definitely cheering for you and you apparently gave me a wake up call. I have been going back and forth about keeping all these hundreds of cards but I now know that I should at least for a little while. I just need better bookkeeping. It will be horrible to try to figure out which one was used out of the many that I have scattered everywhere.
cdancer20 is offline  
Old Mar 8, 2014, 5:54 am
  #506  
 
Join Date: Mar 2014
Posts: 19
Originally Posted by cdancer20
This super great news!^ I was definitely cheering for you and you apparently gave me a wake up call. I have been going back and forth about keeping all these hundreds of cards but I now know that I should at least for a little while. I just need better bookkeeping. It will be horrible to try to figure out which one was used out of the many that I have scattered everywhere.
This is my first post! Maybe after you utilize the giftcards completely, you can use a sharpie/permanent marker and write the dates that you used them on it, perhaps also initials of where you redeemed them? Or make some type of code system where you can identify different uses that was implemented with the cards?

I just did my first transactions with Evolve to my utilities using staples rebate cards. They are pending.

Has anyone tried using rebate cards with someone else name on them? Success or not, shouldn't do? or is it okay?
coinwhomper is offline  
Old Mar 8, 2014, 6:43 am
  #507  
 
Join Date: Sep 2013
Location: Warm, sunny Florida
Posts: 251
Originally Posted by coinwhomper

Has anyone tried using rebate cards with someone else name on them? Success or not, shouldn't do? or is it okay?
As long as you use the billing address assigned to the rebate card. I use my parents' house for rebates from time to time. Issued payments to my own accounts using their rebate cards with no issues.
nuclfusion is offline  
Old Mar 8, 2014, 7:31 am
  #508  
 
Join Date: Apr 2001
Location: Austin
Programs: AA P4L, WN, BA, DL, UA, HHonors, IHG
Posts: 3,485
Originally Posted by coinwhomper
This is my first post! Maybe after you utilize the giftcards completely, you can use a sharpie/permanent marker and write the dates that you used them on it, perhaps also initials of where you redeemed them? Or make some type of code system where you can identify different uses that was implemented with the cards?
Welcome to FT, coinwhomper!

I take a photo of my new GCs, front and back, in case they are lost or stolen. You can get 10 or more cards per photo.

When a card is zeroed out, I clip off a small bit of the corner (not disturbing the magnetic strip or bar code). That way I can tell that the card is all used up, but if need be (funds refunded to card, etc.) could use it at a store again.
Middle_Seat is offline  
Old Mar 8, 2014, 9:15 am
  #509  
 
Join Date: Jul 2013
Posts: 227
Rubber bands... cardboard box.

I carry a Sharpie with me when using them, and mark them all zeroed out.
Bundled up with their purchase receipt and banded together in huge piles.

In the case of two steps, like using AxGCs to purchase VRs or OVs, then I bundle the AxGCs with the cards that were purchased. Ax letter, value card (that's glued to card) and purchase receipts all together in one pile.

I also throw a sticky label on each card that's loaded to the more problematic online resources (i.e. MVD 1,2,3), since they were reputed to require original card and receipts to release funds.

My GF has made fun of this and questioned its value... but considering bank scrutiny these days, this level of detail might make the difference between audited vs. investigated.

An ounce of prevention and all that.. given the scale of $$$, a pound of prevention seems wise.


Side note: Every now and then I take a pile and get online to 100% confirm all funds used. Doing this I found an unused $500 card I had mis-marked (I had cycled through a LOT that month and just juggling too many cards) and that shook me awake. Takes about 15 minutes to do a bunch, but well worth it if I find an error. So far, that was the only error... but still...
PtsJunkieWI is offline  
Old Mar 8, 2014, 3:56 pm
  #510  
 
Join Date: Feb 2013
Posts: 170
I believe in electronic record keeping. I scan receipts and email to myself and then add details of 16 digit plus 3 digits and information to which card it was loaded and forward to myself.
Nishant1 is offline  


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