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Old Apr 9, 2014, 10:37 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sechs
Please read the wiki before posting a question.

2/25/2015 - Single payment limit raised to $2999 when using credit or debit cards. Maximum payments per calendar month per individual biller account raised from 1 to 4.

2/18/2015 - Beginning next week, certain debit cards from smaller banks, as well as prepaid debit cards and gift cards will be subject to a 3 percent Bill Pay Fee on each payment.

Evolve now accepts Discover, Visa and Mastercard credit cards with 3% fee.


Debit Cards Not Charged the 3% Fee:
  • Insert here
  • US Bank (but not prepaid)



Transaction Limits:
http://www.evolvemoney.com/transaction-limits/

Daily dollar limits include:
  • $2,999.00 in payments funded by a debit card and/or credit card
  • $999.00 in payments funded by a cash load pack

Individual bill pay dollar limits include:
  • $2999.00 for a single bill funded by a debit card and/or credit card
  • $999.00 for a single bill funded by a cash load pack

Monthly payment limits include:
  • 4 payments per month using a credit or debit card within the dollar limits listed above.
  • Unlimited number of payments per month using a cash load pack within the dollar limits listed above.
  • Maximum of $10,000 total payments per month for credit, debit, and cash load packs combined.

The limits are based on charge date, not payment date.

There are currently no credit cards that can be paid via Evolve.


Tips for Using Evolve
  • No need to register your debit card
  • If your transaction does not go through, you will have to wait for the authorization to fall off your card
  • Using multiple Evolve accounts paying the same biller may lead to your biller being permanently blocked
  • If using GCs with the new scheduling feature, it is important to schedule in such a way that it says your card will be charged today (not on a future date) to prevent a decline; and if you want to avoid the Express Pay fee this also means typically scheduling a few days out (click each date to find one without the fee but still charges your card today).


Mortgages Section
Let us know if payments auto apply to principal or if you have to call

Bank of America: After making 4 payments over the weekend you MUST call (or use online banking messaging) to allocate funds to the regular payment - by default it goes to principal.

Central Mortgage: Appears to go to additional principal payment. YMMV

Chase: Payments with JPMorgan have to fall within a ~5-day window in order for them to be unallocated, otherwise they go to principal. Your window depends on the billing date (usually the 1st of the month). If so, the window is until the 5th, so using Evolve, you have to allow for the payment to post and have it post between ~the 1st and the 5th. PITA

Citi: Made two payments near the end of the month and these were originally "unapplied" and labeled as "additional funds received". A day or two afterwards they moved to principal payments. A quick call to Citi had the payments moved from principal to make up my monthly mortgage payment.

Nationstar Mortgage: Payment applied as an "Additional principal payment" if you sent before the 1st of the month. If you pay after the first, the payment is held until you submit the full payment amount, and then the whole thing is applied to your monthly payment.

PNC: Partial payments will be held aside until payment in full is made. They will send a letter.

Provident Funding: Does not accept partial payments. After month's mortgage is paid, accepts Evolve a additional principal payments.

US Bank: Made 4 payments in June; after a couple of days, payments moved from principal payment to applying to monthly payment w/o a call

Wells Fargo: Two $500 payments day 1, One $500 payment day 2 going over the actual mortgage payment amount due. The payment automatically combined itself to pay the exact amount due once the Third hit. Any amount that was overpaid subsequently went towards principal. Nice to not have to send in the Exact amount, if you don't mind paying some extra principal.


"If you have any problems with gift cards please send us an email at support [at] evolvemoney.com" [Source: AlexAtEvolveMoney]
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Old Mar 30, 2014, 11:47 pm
  #646  
 
Join Date: Jun 2011
Location: Around The World
Programs: ALL :)
Posts: 384
Anyone figure out how to find their IRA with evolve a PM would be most welcome.
steventravel is offline  
Old Mar 31, 2014, 8:12 am
  #647  
 
Join Date: Mar 2014
Posts: 9
Does anyone have any experience with a usaa mortgage and evolve? That would be great for me!
hereinaustintexas is offline  
Old Mar 31, 2014, 10:51 am
  #648  
 
Join Date: Aug 2013
Posts: 160
Just tried using Evolve for our US Bank mortgage and got a call from a lending person. After speaking to a CSR it seems to work but she warned me repeatedly that paying in smaller amounts can cause problems - an errant payment going haywire or, possibly, a stop being put on the account if it gets too "messed up".

Looks like I'll have to figure out something else, unfortunately.
sfmom is offline  
Old Mar 31, 2014, 11:09 pm
  #649  
 
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
WF mortgage just posted for (example: 5x200 and a 125 amount) through evolve for a total of 1125. It seems WF accepted it as a full payment, however the last set of $200 shows a negative unapplied funds of -925 (200 - mortgage payment amount).

Is this how it's supposed to show up?
frudd38 is offline  
Old Apr 1, 2014, 7:11 am
  #650  
 
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
My first month to do Evolve :-) And I was lucky enough to find a grocery store to sell me a Reloadit w/CC (yay me!). I made sure to hand the cashier the card upside down lol and I purchased a GC with it. Figured 1 GC would be better than a partially full Reloadit b/c I can MO the GC balance instead of having the Reloadit amount sitting around for a month. Plus the net cashback amount for the full GC was better than the partial Reloadit.
cdancer20 is offline  
Old Apr 1, 2014, 8:18 am
  #651  
 
Join Date: Sep 2011
Posts: 187
Originally Posted by frudd38
WF mortgage just posted for (example: 5x200 and a 125 amount) through evolve for a total of 1125. It seems WF accepted it as a full payment, however the last set of $200 shows a negative unapplied funds of -925 (200 - mortgage payment amount).

Is this how it's supposed to show up?
That confused me too. The way I read it is all the payments up until the last one are added to "unapplied funds" and the last one triggers a removal of money from unapplied funds bucket and applies them to the payment.
cornellfOo is offline  
Old Apr 1, 2014, 9:46 am
  #652  
 
Join Date: Dec 2010
Posts: 65
Originally Posted by cornellfOo
That confused me too. The way I read it is all the payments up until the last one are added to "unapplied funds" and the last one triggers a removal of money from unapplied funds bucket and applies them to the payment.

Same experience here. I submitted them all on the same day. The first few were "unapplied funds" until the total reached the full amount - then it applied it to my monthly payment.
scocjo is offline  
Old Apr 1, 2014, 12:14 pm
  #653  
 
Join Date: Nov 2011
Posts: 1,944
Originally Posted by scocjo
Same experience here. I submitted them all on the same day. The first few were "unapplied funds" until the total reached the full amount - then it applied it to my monthly payment.
All of mine were applied to principal, didn't see anything saying upapplied funds. Contacted WF, and they will correct this payment, but suggest I use their free payment site. Which of course doesn't do debit cards!
silver6054 is offline  
Old Apr 1, 2014, 7:10 pm
  #654  
 
Join Date: Aug 2010
Programs: US Airways Dividend Miles
Posts: 55
Can someone share their experience using Evolve for paying Sallie Mae student loans. I need to pay my entire remaining balance of about 20 to 30k and was wondering what kind of glitches there might be in using multiple $500 cards to do this.
libbrichus is offline  
Old Apr 1, 2014, 7:28 pm
  #655  
 
Join Date: Nov 2010
Location: South NJ
Posts: 263
Originally Posted by libbrichus
Can someone share their experience using Evolve for paying Sallie Mae student loans. I need to pay my entire remaining balance of about 20 to 30k and was wondering what kind of glitches there might be in using multiple $500 cards to do this.
No issues here, but I am just making my regular monthly payment, rather than paying off the entire balance. You should be OK. Run a test payment first and wait for it to post.
Zamboni Driver is offline  
Old Apr 1, 2014, 7:47 pm
  #656  
 
Join Date: Aug 2010
Programs: US Airways Dividend Miles
Posts: 55
Originally Posted by Zamboni Driver
No issues here, but I am just making my regular monthly payment, rather than paying off the entire balance. You should be OK. Run a test payment first and wait for it to post.
Thanks for letting me know. Could you tell me how long does it generally take for the payment to show up and is it backdated to the day you entered it in evolve?
libbrichus is offline  
Old Apr 1, 2014, 8:37 pm
  #657  
 
Join Date: Nov 2010
Location: South NJ
Posts: 263
Originally Posted by libbrichus
Thanks for letting me know. Could you tell me how long does it generally take for the payment to show up and is it backdated to the day you entered it in evolve?
Once you enter the payment, it will tell you the date of posting, but I believe it is 2 business days.
Zamboni Driver is offline  
Old Apr 1, 2014, 11:33 pm
  #658  
 
Join Date: Jun 2009
Location: DFW
Posts: 454
Does anyone have any datapoints on reset times? I started just before 11:30pm CDT and went past midnight - the days on the billpay changed (went from the 3rd to the 4th) but after my 5th pay, the 1,000 limit kicked in. 24 hour rolling? 12am EDT? 12am PDT?
horseymen is offline  
Old Apr 3, 2014, 9:18 pm
  #659  
 
Join Date: Mar 2014
Posts: 50
Originally Posted by WhiteRoom
I'll offer up some Wells Fargo/Evolve info. My mortgage is due on the 1st, late charge hits on the 16th. We had always ACH'd out of our checking on the 7th. I paid via Evolve for the first time in March, over the first weekend (two payments each day). All four payments arrived on Monday the 3rd and were put into unapplied funds even though they added to exactly the payment. They sat in unapplied funds for three days before I called to see what was up (so I could cancel the ACH). The CSR told me that they would put in a "work order" to move them from unapplied funds to payment (that happened about five days later) and that they would also put in a "work order" to have this happen automatically in the future. We will see if that happens or not. I don't believe there is any point in the weekend payments - everything goes into unapplied funds given Evolve's limit (unless you have a sub $1000 mortgage and a debit card with that much $ on it). The one thing I don't quite understand is people's comments about payments going to principal if you make them prior to the due date - but to be safe I am going to continue to make Evolve payments on the 1st and 2nd of every month then hopefully the move from unapplied funds to payment will be automatic.
Update for this month. Paid WF mortgage via Evolve on 3/31 and 4/1. The payments from 3/31 hit on 4/1 and went into unapplied funds. The first payment from 4/1 hit on 4/2 and went into unapplied funds. When the second payment from 4/1 hit, it was applied directly to my payment due, and then they unwound the unapplied funds and applied that to my payment due. All automatic and all immediate, unlike my first attempt. Looks like the "work order" that the CSR talked about kicked in. From my standpoint, once you have them prepared for your new payment method, it doesn't look like you have to use multiple accounts in order to pay all on one day (although that works too according to other posts here).
WhiteRoom is offline  
Old Apr 4, 2014, 7:51 am
  #660  
 
Join Date: Oct 2013
Posts: 4
Under Target, Sears, and a few others I think, there is a message that says "Do NOT use this biller to submit credit card payments." The category listed is Retail Store Card. For what purpose would one send Target money if not to pay off their store credit card?
brandy24 is offline  


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