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Old Apr 9, 2014, 10:37 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sechs
Please read the wiki before posting a question.

2/25/2015 - Single payment limit raised to $2999 when using credit or debit cards. Maximum payments per calendar month per individual biller account raised from 1 to 4.

2/18/2015 - Beginning next week, certain debit cards from smaller banks, as well as prepaid debit cards and gift cards will be subject to a 3 percent Bill Pay Fee on each payment.

Evolve now accepts Discover, Visa and Mastercard credit cards with 3% fee.


Debit Cards Not Charged the 3% Fee:
  • Insert here
  • US Bank (but not prepaid)



Transaction Limits:
http://www.evolvemoney.com/transaction-limits/

Daily dollar limits include:
  • $2,999.00 in payments funded by a debit card and/or credit card
  • $999.00 in payments funded by a cash load pack

Individual bill pay dollar limits include:
  • $2999.00 for a single bill funded by a debit card and/or credit card
  • $999.00 for a single bill funded by a cash load pack

Monthly payment limits include:
  • 4 payments per month using a credit or debit card within the dollar limits listed above.
  • Unlimited number of payments per month using a cash load pack within the dollar limits listed above.
  • Maximum of $10,000 total payments per month for credit, debit, and cash load packs combined.

The limits are based on charge date, not payment date.

There are currently no credit cards that can be paid via Evolve.


Tips for Using Evolve
  • No need to register your debit card
  • If your transaction does not go through, you will have to wait for the authorization to fall off your card
  • Using multiple Evolve accounts paying the same biller may lead to your biller being permanently blocked
  • If using GCs with the new scheduling feature, it is important to schedule in such a way that it says your card will be charged today (not on a future date) to prevent a decline; and if you want to avoid the Express Pay fee this also means typically scheduling a few days out (click each date to find one without the fee but still charges your card today).


Mortgages Section
Let us know if payments auto apply to principal or if you have to call

Bank of America: After making 4 payments over the weekend you MUST call (or use online banking messaging) to allocate funds to the regular payment - by default it goes to principal.

Central Mortgage: Appears to go to additional principal payment. YMMV

Chase: Payments with JPMorgan have to fall within a ~5-day window in order for them to be unallocated, otherwise they go to principal. Your window depends on the billing date (usually the 1st of the month). If so, the window is until the 5th, so using Evolve, you have to allow for the payment to post and have it post between ~the 1st and the 5th. PITA

Citi: Made two payments near the end of the month and these were originally "unapplied" and labeled as "additional funds received". A day or two afterwards they moved to principal payments. A quick call to Citi had the payments moved from principal to make up my monthly mortgage payment.

Nationstar Mortgage: Payment applied as an "Additional principal payment" if you sent before the 1st of the month. If you pay after the first, the payment is held until you submit the full payment amount, and then the whole thing is applied to your monthly payment.

PNC: Partial payments will be held aside until payment in full is made. They will send a letter.

Provident Funding: Does not accept partial payments. After month's mortgage is paid, accepts Evolve a additional principal payments.

US Bank: Made 4 payments in June; after a couple of days, payments moved from principal payment to applying to monthly payment w/o a call

Wells Fargo: Two $500 payments day 1, One $500 payment day 2 going over the actual mortgage payment amount due. The payment automatically combined itself to pay the exact amount due once the Third hit. Any amount that was overpaid subsequently went towards principal. Nice to not have to send in the Exact amount, if you don't mind paying some extra principal.


"If you have any problems with gift cards please send us an email at support [at] evolvemoney.com" [Source: AlexAtEvolveMoney]
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Old Apr 8, 2014, 6:01 pm
  #706  
 
Join Date: May 2013
Location: Texas
Programs: AA, AS, DL
Posts: 111
Originally Posted by DaveInLA
Any word on visa gift cards?
Same error on my a prepaid, personalized Visa.
myndreamland is offline  
Old Apr 8, 2014, 6:47 pm
  #707  
 
Join Date: Jul 2013
Posts: 322
What address do you give for a) random prepaid GCs and b) Staples rebate cards?

I think that's what I'm having problems with. TIA
AveApostle is offline  
Old Apr 8, 2014, 7:34 pm
  #708  
 
Join Date: Apr 2012
Location: Austin TX
Posts: 276
Two prepaid MC's failed for me tonight. I hope it is true that this is unintentional on Evolve's part. I hate trying to load these to Bluebird.
Haleyb is offline  
Old Apr 8, 2014, 7:35 pm
  #709  
 
Join Date: Apr 2012
Location: Austin TX
Posts: 276
Originally Posted by AveApostle
What address do you give for a) random prepaid GCs and b) Staples rebate cards?

I think that's what I'm having problems with. TIA
My home address has always worked.
Haleyb is offline  
Old Apr 8, 2014, 8:15 pm
  #710  
 
Join Date: Jul 2013
Posts: 322
Originally Posted by Haleyb
My home address has always worked.
Well, that's what I've done, but in the case of cards I haven't registered, I don't know what to put.

(then there's the matter of having a different address for staples rewards, but that's my problem)
AveApostle is offline  
Old Apr 8, 2014, 8:20 pm
  #711  
 
Join Date: Feb 2010
Location: DFW
Posts: 20
Save5April for $5!

Thanks TMK! Save5april in promo code box gave me 5 bucks!
dturner384 is offline  
Old Apr 8, 2014, 8:31 pm
  #712  
 
Join Date: Apr 2012
Location: Austin TX
Posts: 276
Originally Posted by AveApostle
Well, that's what I've done, but in the case of cards I haven't registered, I don't know what to put.

(then there's the matter of having a different address for staples rewards, but that's my problem)
I've never registered any of them.
You might need to mark the staples rewards ones when you get them. I've started to carry sharpies everywhere I go.
Haleyb is offline  
Old Apr 9, 2014, 7:50 am
  #713  
 
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Originally Posted by TMKTakot
› This Promo Code is valid for one-time use and expires on Apr. 21, 2014 at 11:59 pm PDT. Evolve Money reserves the right to alter or cancel this promotion at any time.
Of course they would offer this promo code in the middle of the month and expire it before the end of the month. LOL. All of my bills are paid around that time. Now I have to figure out which bill I want to prepay and not mess up my monthly budgeting.
cdancer20 is offline  
Old Apr 9, 2014, 7:52 am
  #714  
 
Join Date: May 2011
Programs: US Airways Gold, Marriott Platinum, SW A List
Posts: 1,575
Originally Posted by cdancer20
Of course they would offer this promo code in the middle of the month and expire it before the end of the month. LOL. All of my bills are paid around that time. Now I have to figure out which bill I want to prepay and not mess up my monthly budgeting.
4/7 is the middle of the month now?
heyeaglefn is offline  
Old Apr 9, 2014, 8:37 am
  #715  
 
Join Date: Mar 2014
Location: Boston
Posts: 56
My pin-enabled MC also failed today at around 10 am.
Aleriem is offline  
Old Apr 9, 2014, 8:39 am
  #716  
 
Join Date: Jul 2013
Posts: 322
Originally Posted by heyeaglefn
4/7 is the middle of the month now?
inflation's a b, huh?
AveApostle is offline  
Old Apr 9, 2014, 9:19 am
  #717  
 
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Originally Posted by heyeaglefn
4/7 is the middle of the month now?
Well it's not the first, i.e. when a lot of bills are due.
cdancer20 is offline  
Old Apr 9, 2014, 9:42 am
  #718  
 
Join Date: Sep 2005
Location: New England
Programs: AA Exec Plat, Hyatt Globalist, Jetblue Mosaic (past)
Posts: 298
Originally Posted by Aleriem
My pin-enabled MC also failed today at around 10 am.
Yep. Me too! Is this a temporary situation that is gonna get resolved or has Evolve changed their customer friendly approach and started locking out some pin-enabled MC and Visa debit cards? Anyone have intel?
ZapperO is offline  
Old Apr 9, 2014, 9:44 am
  #719  
 
Join Date: May 2011
Programs: US Airways Gold, Marriott Platinum, SW A List
Posts: 1,575
Someone stated on the last page that Evolve is aware of the problem with the MC and is working to fix it.
heyeaglefn is offline  
Old Apr 9, 2014, 10:24 am
  #720  
 
Join Date: Dec 2010
Location: Long Beach
Programs: HHonors Diamond, Hyatt Diamond
Posts: 1,171
Originally Posted by cdancer20
Well it's not the first, i.e. when a lot of bills are due.
Just make a small partial payment like 10 to any payee and get the 5 free.
particlemn is offline  


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