Rules for Involuntary & long-term Schedule Changes
Sep 22, 2021, 1:57 am
#122
Join Date: Oct 2012
Posts: 29
Cancelled flight options
I had a booking on LH from LHR to AKL via ZRH and HKG. My LHR to ZRH booking was cancelled (arrive 17 Dec)
I would like to hold the ticket to use sometime next year when NZ is more open (option 2). However the agent said I have to rebook for within 3 days of my original arrival or pay the fare difference for a flight next year.
Has anyone else experienced this? My understanding was that invol rebookings had a FOC change without fare difference, not limited to just a 3-day window?
I would like to hold the ticket to use sometime next year when NZ is more open (option 2). However the agent said I have to rebook for within 3 days of my original arrival or pay the fare difference for a flight next year.
Has anyone else experienced this? My understanding was that invol rebookings had a FOC change without fare difference, not limited to just a 3-day window?
Sep 22, 2021, 5:21 am
#123
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
You are entitled to one free change: (read the linked pdf above)
Currently there is no time limit for the one time free of charge rebooking as long as the ticket is reissued within the original ticket validity
Sep 22, 2021, 5:49 am
#124
Join Date: Oct 2012
Posts: 29
Thanks - It appears the agent thought the +/- 3 day rule was applicable (on page 5), but I don't think it is.
In terms of the ticket validity, It was issued in late January 2021. Does that mean I have to book a new date before January 22 or travel before January 22?
In terms of the ticket validity, It was issued in late January 2021. Does that mean I have to book a new date before January 22 or travel before January 22?
Sep 22, 2021, 6:41 am
#126
Join Date: Oct 2012
Posts: 29
Interesting - but it's not in their official policy right, sort of based on which agent you get?
Sep 30, 2021, 4:47 am
#127
Join Date: Aug 2007
Location: Poland (KTW/KRK)
Programs: LH SEN , United Platinum, Marriott Lifetime Platinum, IHG Gold
Posts: 197
irreg - > rebooking of confirmed 'I' upgrade leg , eco or business?
needs your advice on the following:
flying eco: XXX - MUC - YYY (long haul) , YYY- ZZZ ; MUC-XXX leg upgrade confirmed already from H-> I using United PlusPoints
XXX-MUC canceled by LH (they want to rebook me to a very early flight, means 7+ hrs waiting to my long haul connection)
now, I'd like to fly 1 day earlier via FRA , FRA-YYY (long haul) and then continnue to ZZZ
would LH rebook me into business on this leg? or only if there is 'I' inventory?
what if there is another connection MUC/FRA /VIE/ZRH - ZZZ (to my destignation) , would I stand chance to fly in business ?
thank you for your hints
flying eco: XXX - MUC - YYY (long haul) , YYY- ZZZ ; MUC-XXX leg upgrade confirmed already from H-> I using United PlusPoints
XXX-MUC canceled by LH (they want to rebook me to a very early flight, means 7+ hrs waiting to my long haul connection)
now, I'd like to fly 1 day earlier via FRA , FRA-YYY (long haul) and then continnue to ZZZ
would LH rebook me into business on this leg? or only if there is 'I' inventory?
what if there is another connection MUC/FRA /VIE/ZRH - ZZZ (to my destignation) , would I stand chance to fly in business ?
thank you for your hints
Sep 30, 2021, 4:52 am
#128
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
The upgrade will be reversed, a new connection booked in the ticketed fare class (H) and then you can apply for an upgrade via UA again.
Sep 30, 2021, 5:05 am
#129
Join Date: Aug 2007
Location: Poland (KTW/KRK)
Programs: LH SEN , United Platinum, Marriott Lifetime Platinum, IHG Gold
Posts: 197
then, probably I'll swallow the 7hr wait, as on the flight I'm eying on, the business class may not be that empty (presently J6 C6 D0 Z0 P0) for the UA upgrades to clear
and don't want to wait till the day before departure pushing my luck
Oct 3, 2021, 5:33 pm
#130
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,120
Would appreciate some advice here. I have an LX ticket and have found that my outbound has been cancelled and the inbound changed by over 12 hours. Routing is AMS - ZRH - BKK. SQ have a flight out of AMS which would get me to BKK at a similar time to the cancelled LX flight. Is it possible that I can request a re-route AMS - SIN - BKK under EU261?
Oct 3, 2021, 7:50 pm
#131
Join Date: Sep 2013
Posts: 2,188
Would appreciate some advice here. I have an LX ticket and have found that my outbound has been cancelled and the inbound changed by over 12 hours. Routing is AMS - ZRH - BKK. SQ have a flight out of AMS which would get me to BKK at a similar time to the cancelled LX flight. Is it possible that I can request a re-route AMS - SIN - BKK under EU261?
Oct 4, 2021, 9:38 am
#134
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,853
Would appreciate some advice here. I have an LX ticket and have found that my outbound has been cancelled and the inbound changed by over 12 hours. Routing is AMS - ZRH - BKK. SQ have a flight out of AMS which would get me to BKK at a similar time to the cancelled LX flight. Is it possible that I can request a re-route AMS - SIN - BKK under EU261?
You can take a refund and book the SQ flights on your own.
Oct 5, 2021, 2:52 am
#135
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,120