Rules for Involuntary & long-term Schedule Changes

Old Aug 20, 2021, 9:56 am
  #121  
Hilton Contributor Badge
 
Join Date: Feb 2014
Location: 38,000 feet
Programs: LH HON, BA GGL, AF Plat, EK Plat
Posts: 6,426
I read through it a couple of days ago but i cant see any big changes that will impact us, apart from slightly less waivers needed
nufnuf77 is offline  
Old Sep 22, 2021, 1:57 am
  #122  
 
Join Date: Oct 2012
Posts: 29
Cancelled flight options

I had a booking on LH from LHR to AKL via ZRH and HKG. My LHR to ZRH booking was cancelled (arrive 17 Dec)

I would like to hold the ticket to use sometime next year when NZ is more open (option 2). However the agent said I have to rebook for within 3 days of my original arrival or pay the fare difference for a flight next year.

Has anyone else experienced this? My understanding was that invol rebookings had a FOC change without fare difference, not limited to just a 3-day window?
dgt37 is offline  
Old Sep 22, 2021, 5:21 am
  #123  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,067
You are entitled to one free change: (read the linked pdf above)

Currently there is no time limit for the one time free of charge rebooking as long as the ticket is reissued within the original ticket validity
oliver2002 is offline  
Old Sep 22, 2021, 5:49 am
  #124  
 
Join Date: Oct 2012
Posts: 29
Originally Posted by oliver2002
You are entitled to one free change: (read the linked pdf above)
Thanks - It appears the agent thought the +/- 3 day rule was applicable (on page 5), but I don't think it is.

In terms of the ticket validity, It was issued in late January 2021. Does that mean I have to book a new date before January 22 or travel before January 22?
dgt37 is offline  
Old Sep 22, 2021, 5:51 am
  #125  
FlyerTalk Evangelist
 
Join Date: Oct 2008
Posts: 11,539
They actually work on the rebooking to be done by one year from the outbound which is perhaps a lot longer than validity. I know that's conflicting information, but it's what they do.
hugolover is offline  
Old Sep 22, 2021, 6:41 am
  #126  
 
Join Date: Oct 2012
Posts: 29
Originally Posted by hugolover
They actually work on the rebooking to be done by one year from the outbound which is perhaps a lot longer than validity. I know that's conflicting information, but it's what they do.
Interesting - but it's not in their official policy right, sort of based on which agent you get?
dgt37 is offline  
Old Sep 30, 2021, 4:47 am
  #127  
 
Join Date: Aug 2007
Location: Poland (KTW/KRK)
Programs: LH SEN , United 1K, Marriott Titanium, IHG Spire Elite
Posts: 196
irreg - > rebooking of confirmed 'I' upgrade leg , eco or business?

needs your advice on the following:

flying eco: XXX - MUC - YYY (long haul) , YYY- ZZZ ; MUC-XXX leg upgrade confirmed already from H-> I using United PlusPoints
XXX-MUC canceled by LH (they want to rebook me to a very early flight, means 7+ hrs waiting to my long haul connection)

now, I'd like to fly 1 day earlier via FRA , FRA-YYY (long haul) and then continnue to ZZZ
would LH rebook me into business on this leg? or only if there is 'I' inventory?

what if there is another connection MUC/FRA /VIE/ZRH - ZZZ (to my destignation) , would I stand chance to fly in business ?

thank you for your hints
Bart_ek is offline  
Old Sep 30, 2021, 4:52 am
  #128  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,067
The upgrade will be reversed, a new connection booked in the ticketed fare class (H) and then you can apply for an upgrade via UA again.
oliver2002 is offline  
Old Sep 30, 2021, 5:05 am
  #129  
 
Join Date: Aug 2007
Location: Poland (KTW/KRK)
Programs: LH SEN , United 1K, Marriott Titanium, IHG Spire Elite
Posts: 196
Originally Posted by oliver2002
The upgrade will be reversed, a new connection booked in the ticketed fare class (H) and then you can apply for an upgrade via UA again.
thank you, understood
then, probably I'll swallow the 7hr wait, as on the flight I'm eying on, the business class may not be that empty (presently J6 C6 D0 Z0 P0) for the UA upgrades to clear and don't want to wait till the day before departure pushing my luck
Bart_ek is offline  
Old Oct 3, 2021, 5:33 pm
  #130  
 
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,115
Would appreciate some advice here. I have an LX ticket and have found that my outbound has been cancelled and the inbound changed by over 12 hours. Routing is AMS - ZRH - BKK. SQ have a flight out of AMS which would get me to BKK at a similar time to the cancelled LX flight. Is it possible that I can request a re-route AMS - SIN - BKK under EU261?
ExpatSomchai is offline  
Old Oct 3, 2021, 7:50 pm
  #131  
 
Join Date: Sep 2013
Posts: 2,186
Originally Posted by ExpatSomchai
Would appreciate some advice here. I have an LX ticket and have found that my outbound has been cancelled and the inbound changed by over 12 hours. Routing is AMS - ZRH - BKK. SQ have a flight out of AMS which would get me to BKK at a similar time to the cancelled LX flight. Is it possible that I can request a re-route AMS - SIN - BKK under EU261?
When are the flights?
mmff is offline  
Old Oct 4, 2021, 5:22 am
  #132  
 
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,115
Originally Posted by mmff
When are the flights?
Early Dec
ExpatSomchai is offline  
Old Oct 4, 2021, 8:11 am
  #133  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,067
See the rules in the pdf posted upthread.
oliver2002 is offline  
Old Oct 4, 2021, 9:38 am
  #134  
FlyerTalk Evangelist
 
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,734
Originally Posted by ExpatSomchai
Would appreciate some advice here. I have an LX ticket and have found that my outbound has been cancelled and the inbound changed by over 12 hours. Routing is AMS - ZRH - BKK. SQ have a flight out of AMS which would get me to BKK at a similar time to the cancelled LX flight. Is it possible that I can request a re-route AMS - SIN - BKK under EU261?
Forget it. LX will never accept to rebook like this for a flight this far out.

You can take a refund and book the SQ flights on your own.
mmff likes this.
SK AAR is offline  
Old Oct 5, 2021, 2:52 am
  #135  
 
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,115
Originally Posted by SK AAR
Forget it. LX will never accept to rebook like this for a flight this far out.

You can take a refund and book the SQ flights on your own.
Would be an option if there wasn't Euro 600 per ticket difference
ExpatSomchai is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.