Rules for Involuntary & long-term Schedule Changes
Jul 23, 2019, 12:02 pm
#106
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Hi all,
Today I got a notification about a schedule change in my booking (MAD-MUC-ADB). Basically the MUC-ADB flight has been moved back 30min, reducing the connection from 2h15min to 1h45min. In theory, that will be good news, because it means I arrive early to ADB and 1h45min is more than enough to transfer in MUC (I've used MUC before). What make me nervous is that there is only a MUC-ADB flight a day with LH and that is the last one of the day. And I don't want to lose a day of my precious holiday because of a delay.
It is worth a shot asking LH to be rebooked MAD-IST-ADB with TK (A* partner)? I know is a very long shot, but there is plenty of IST-ADB flights available even during the night, and why not, I will get a better service. Btw my ticket is paid business class (fare P).
Thanks in advance for the advice.
Today I got a notification about a schedule change in my booking (MAD-MUC-ADB). Basically the MUC-ADB flight has been moved back 30min, reducing the connection from 2h15min to 1h45min. In theory, that will be good news, because it means I arrive early to ADB and 1h45min is more than enough to transfer in MUC (I've used MUC before). What make me nervous is that there is only a MUC-ADB flight a day with LH and that is the last one of the day. And I don't want to lose a day of my precious holiday because of a delay.
It is worth a shot asking LH to be rebooked MAD-IST-ADB with TK (A* partner)? I know is a very long shot, but there is plenty of IST-ADB flights available even during the night, and why not, I will get a better service. Btw my ticket is paid business class (fare P).
Thanks in advance for the advice.
Your logic is great but they wouldn't rebook expecting for IRROPS.
Jul 23, 2019, 12:43 pm
#108
Join Date: Dec 2015
Posts: 410
I'm gonna give it a go and contact Helga via twitter. I have nothing to lose and a lot to win so is worthy the try. I'll keep the post updated.
Jul 23, 2019, 2:04 pm
#109
Join Date: Aug 2009
Location: between DM464 and DM463 on the NAPSA26 RNAV TRANS in EDDM
Programs: this and that
Posts: 1,731
Jul 23, 2019, 2:10 pm
#111
Join Date: Aug 2009
Location: between DM464 and DM463 on the NAPSA26 RNAV TRANS in EDDM
Programs: this and that
Posts: 1,731
Jul 23, 2019, 7:17 pm
#114
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,853
It is worth a shot asking LH to be rebooked MAD-IST-ADB with TK (A* partner)? I know is a very long shot, but there is plenty of IST-ADB flights available even during the night, and why not, I will get a better service. Btw my ticket is paid business class (fare P)
Jul 24, 2019, 5:03 am
#115
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
Since the change is invol, you can call up and ask to be rerouted on LH/LX/OS. But except for MUC-ADB in the middle of the night there is no other option. So if you are really scared that you wont make the connection in MUC, you can ask for an earlier MAD-MUC flight. TK also nowadays flies to ADB from MUC in Summer, but that is in the late evening.
Jul 28, 2019, 3:05 pm
#118
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Jul 29, 2019, 9:37 am
#119
Join Date: Dec 2015
Posts: 410
Last time I sent a complaint to Lufthansa it was because my baggage took 45min to be delivered after 1h delay on the flight. I sent it because I was quite annoyed but I knew I was totally out of the scope of any EU261 compensation. Nevertheless I got 10000 miles for free.
So wasting 2 min in writing a short email is a worthy try. You never know if one of the flights is overbooked or for whatever reason they are interested in changing you.
Aug 20, 2021, 9:53 am
#120
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
INVOL/SKCHG Policy eff Sept 1, 2021
New policy effective next month, with now valid for all LHG airlines:
https://www.lufthansaexperts.com/sha...ile_152012.pdf
https://www.lufthansaexperts.com/sha...ile_152012.pdf