KLM to charge check-in luggage for European flights
Feb 13, 2013, 8:37 am
#76
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,568
How will KLM handle eventually this new policy for European flights already booked before this message, introduction of new pricing policy? Do people have to pay? I have some bookings (partner Ivory, myself Silver) and booked KLM based on service, price. I´m not happy at all if I have to pay for bags for excisting reservations.
Feb 13, 2013, 9:02 am
#78
Join Date: Sep 2003
Location: Anwhere ex-MAN
Programs: A3 *G, BA Silver
Posts: 2,706
LOL.. Still it is a shame that they have to resort to this. This takeover by AF (really funny that KLM still insists it was a merger...yeah, right) has not worked at all for KL. So being dressed down as a cheap version of what it used to be will eventually cause KLM to be renamed and -branded AF..
And most importantly - lower fares for taking the indirect route. (With your free checked bag).
Feb 13, 2013, 9:05 am
#79
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,751
How will KLM handle eventually this new policy for European flights already booked before this message, introduction of new pricing policy? Do people have to pay? I have some bookings (partner Ivory, myself Silver) and booked KLM based on service, price. I´m not happy at all if I have to pay for bags for excisting reservations.
Feb 13, 2013, 11:01 am
#80
Join Date: Feb 2012
Location: The Hague
Programs: HHonors Diamond, FlyingBlue Platinum
Posts: 102
FB Gold 2 bags
Being FB Gold and taking 2 pieces of lugages - would that cost me 15 Euro (1st free) or will I be charged the 55 Euro now in force for 2nd bag for 'regular' customers?
Feb 13, 2013, 11:24 am
#81
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
Have they gone completely nuts? Do they want every single once-in-a-lifetime/decade/year pax to sign up for FB just so they can brag about having the FF program with most members?
I boarded a shorthaul KL flight today. All the bins above my row (first behind the curtain) were full. All the bins in the EB cabin were full, mostly with Y pax bags. A friendly FA finally located some space farther down, but I opted to place my bag under a seat instead. I would welcome strict enforcement of the hand luggage rules, provided this was done consistently and sufficient resources were made available to avoid delays at the gate.
Johan
Feb 13, 2013, 12:06 pm
#82
Join Date: Oct 2004
Location: Leeds ,Yorks UK
Programs: KLM Flying Blue Platinum for Life.. BA Gold , oh and some other shiny bits of plastic ...
Posts: 4,238
This is an absolutely barking idea... so we will from the 22nd of April have Delta, Air france and KLM all with radically different luggage rules ... i can see many standup arguments at check in desks around the world !
I await to see the answer to the 2nd bag €55 or €15 cost ... I have FB ringing me back tomorrow as the poor agent I spoke to was not even aware they were changing the luggage rules !
I await to see the answer to the 2nd bag €55 or €15 cost ... I have FB ringing me back tomorrow as the poor agent I spoke to was not even aware they were changing the luggage rules !
Feb 13, 2013, 12:25 pm
#83
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,545
Complete idiots. Ultimately the main people being punished by the new system are elite/elite+ members...
Feb 13, 2013, 12:25 pm
#84
Join Date: Apr 2009
Location: Italy 90% - Rest of the World 10%
Programs: Marriott + Hilton. Fly BA and AZ
Posts: 2,912
This is an absolutely barking idea... so we will from the 22nd of April have Delta, Air france and KLM all with radically different luggage rules ... i can see many standup arguments at check in desks around the world !
I await to see the answer to the 2nd bag €55 or €15 cost ... I have FB ringing me back tomorrow as the poor agent I spoke to was not even aware they were changing the luggage rules !
I await to see the answer to the 2nd bag €55 or €15 cost ... I have FB ringing me back tomorrow as the poor agent I spoke to was not even aware they were changing the luggage rules !
I was thinking right along these lines
So I buy I ticked with an AZXXX and I get luggage, but with KLXXXX no luggage??? Boh
Feb 13, 2013, 12:35 pm
#85
Join Date: Oct 2004
Location: Leeds ,Yorks UK
Programs: KLM Flying Blue Platinum for Life.. BA Gold , oh and some other shiny bits of plastic ...
Posts: 4,238
At my home airport even the LCC Jet 2 offers 1 free bag ! KLM are now officially worse than Low cost carriers regarding luggage ! 
Feb 13, 2013, 12:36 pm
#86
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,751
Feb 13, 2013, 1:01 pm
#88
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,751
Let's hope they fixed the problems with signing up!
http://www.flyertalk.com/forum/flyin...ying-blue.html
http://www.flyertalk.com/forum/flyin...ying-blue.html
Feb 13, 2013, 1:17 pm
#90
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,751
Why haven't they thought through it completely and fully before deciding to launch it, and to publish the details?
They haven't learned from the status match fiasco, apparently!!!
They should update the Meet & Seat app to let you know who onboard has a free luggage allowance that they won't be using!!!!
They haven't learned from the status match fiasco, apparently!!!
They should update the Meet & Seat app to let you know who onboard has a free luggage allowance that they won't be using!!!!