Jun 26, 2018, 12:52 pm
Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/
Just to kick start a wiki, with answers to frequent questions.A: Yes. written here (link) A. Definitely, within the lounge access rules of course. written here (link)
https://www.jal.co.jp/jp/en/info/2020/other/200228/
Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)
Sep 28, 2015, 9:00 pm
#707
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,399
Sep 29, 2015, 3:32 pm
#709
Join Date: Jun 2014
Location: IAH
Programs: UA GS, TK Gold
Posts: 304
I'm on JL 726 NRT-CGK, Y, AA codeshare.
Called in at 7 days before to change seat assignment. JL agent stated that Y is overbooked by 20+. I have seat assignment as of now.
EF shows C4 J4 D2 X4 I0 Y0 W0 E0 B0 H0 K0 M0 L0 V0 S0 N0 Q0 O0 G0 7 days out.
2 questions:
1) What are my chances for opup as OW emerald, no JMB status?
2) My travel plans are somewhat flexible. What is a reasonable compensation (if any) to expect from JAL for VDB? Thank you.
Called in at 7 days before to change seat assignment. JL agent stated that Y is overbooked by 20+. I have seat assignment as of now.
EF shows C4 J4 D2 X4 I0 Y0 W0 E0 B0 H0 K0 M0 L0 V0 S0 N0 Q0 O0 G0 7 days out.
2 questions:
1) What are my chances for opup as OW emerald, no JMB status?
2) My travel plans are somewhat flexible. What is a reasonable compensation (if any) to expect from JAL for VDB? Thank you.
Last edited by tonykline1947; Sep 29, 2015 at 3:40 pm
Oct 17, 2015, 5:30 pm
#710
Join Date: Jun 2010
Programs: IC Amb :-(, UA silver, BA Gold, SPG Plat, A-Club Plat, Marriott Plat
Posts: 913
Things to know for first SkySuites flight with JAL
I'm about to take my first (ever) JAL flight which will be in 8J NRT-HEL on a SS8-equipped 787.
As this is my first time both in NRT and flying on JAL can I confirm a few things?
1. I see there's a mattress pad offering on SS8 - does this imply that Pajamas are passed out in business class ? Slippers? - can these be kept as I've seen references to passing them back and so forth.
2. Did I understand correctly that you order meals, drinks etc via the IFE system or is there anything unusual about JALs in-cabin processes or customs to someone used to European and US airlines biz/first?
3. NRT is only a transfer airport although we will overnight there and therefore go through check-in & security there. Is there a dedicated biz/first security area for JAL pax? Should I be doing anything like reserving Spa appointments etc at check-in desks? (I'm a OWE so will be using the First Class lounge)?
4. We will have an infant with us in NRT - are strollers available at NRT or should we plan to keep out stroller with us and gate-check it at the gate?
... and generally is there anything else I should do to make sure I maximise the experience and/or enjoy anything especially characteristic of JAL.
(for example, drink LPGS/JW Blue in CCR on BA, have an ice cream sundae on AA(?!?),have the tasting menu on QF, massage in BKK and golf cart escort on TG. etc....
As this is my first time both in NRT and flying on JAL can I confirm a few things?
1. I see there's a mattress pad offering on SS8 - does this imply that Pajamas are passed out in business class ? Slippers? - can these be kept as I've seen references to passing them back and so forth.
2. Did I understand correctly that you order meals, drinks etc via the IFE system or is there anything unusual about JALs in-cabin processes or customs to someone used to European and US airlines biz/first?
3. NRT is only a transfer airport although we will overnight there and therefore go through check-in & security there. Is there a dedicated biz/first security area for JAL pax? Should I be doing anything like reserving Spa appointments etc at check-in desks? (I'm a OWE so will be using the First Class lounge)?
4. We will have an infant with us in NRT - are strollers available at NRT or should we plan to keep out stroller with us and gate-check it at the gate?
... and generally is there anything else I should do to make sure I maximise the experience and/or enjoy anything especially characteristic of JAL.
(for example, drink LPGS/JW Blue in CCR on BA, have an ice cream sundae on AA(?!?),have the tasting menu on QF, massage in BKK and golf cart escort on TG. etc....
Oct 17, 2015, 6:31 pm
#711
Join Date: Jan 2012
Programs: AY+ Plat, Marriott Plat, Hyatt Discoverist
Posts: 2,846
I'm about to take my first (ever) JAL flight which will be in 8J NRT-HEL on a SS8-equipped 787.
As this is my first time both in NRT and flying on JAL can I confirm a few things?
1. I see there's a mattress pad offering on SS8 - does this imply that Pajamas are passed out in business class ? Slippers? - can these be kept as I've seen references to passing them back and so forth.
2. Did I understand correctly that you order meals, drinks etc via the IFE system or is there anything unusual about JALs in-cabin processes or customs to someone used to European and US airlines biz/first?
3. NRT is only a transfer airport although we will overnight there and therefore go through check-in & security there. Is there a dedicated biz/first security area for JAL pax? Should I be doing anything like reserving Spa appointments etc at check-in desks? (I'm a OWE so will be using the First Class lounge)?
4. We will have an infant with us in NRT - are strollers available at NRT or should we plan to keep out stroller with us and gate-check it at the gate?
... and generally is there anything else I should do to make sure I maximise the experience and/or enjoy anything especially characteristic of JAL.
(for example, drink LPGS/JW Blue in CCR on BA, have an ice cream sundae on AA(?!?),have the tasting menu on QF, massage in BKK and golf cart escort on TG. etc....
As this is my first time both in NRT and flying on JAL can I confirm a few things?
1. I see there's a mattress pad offering on SS8 - does this imply that Pajamas are passed out in business class ? Slippers? - can these be kept as I've seen references to passing them back and so forth.
2. Did I understand correctly that you order meals, drinks etc via the IFE system or is there anything unusual about JALs in-cabin processes or customs to someone used to European and US airlines biz/first?
3. NRT is only a transfer airport although we will overnight there and therefore go through check-in & security there. Is there a dedicated biz/first security area for JAL pax? Should I be doing anything like reserving Spa appointments etc at check-in desks? (I'm a OWE so will be using the First Class lounge)?
4. We will have an infant with us in NRT - are strollers available at NRT or should we plan to keep out stroller with us and gate-check it at the gate?
... and generally is there anything else I should do to make sure I maximise the experience and/or enjoy anything especially characteristic of JAL.
(for example, drink LPGS/JW Blue in CCR on BA, have an ice cream sundae on AA(?!?),have the tasting menu on QF, massage in BKK and golf cart escort on TG. etc....
2. You can order through the IFE. I usually just call the flight attendant. My experience with long hauls is there is a traditional first meal service--there is no set second meal service; you order whenever you want.
3. There is a dedicated fast track at NRT. When you get to the lounge, make sure you put yourself down on the list if you want a 15 min massage.
4. Don't know the answer to this.
Oct 17, 2015, 10:15 pm
#712
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,399
Oct 17, 2015, 10:34 pm
#715
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,399
Oct 18, 2015, 5:29 pm
#716
Join Date: Jun 2010
Programs: IC Amb :-(, UA silver, BA Gold, SPG Plat, A-Club Plat, Marriott Plat
Posts: 913
1. You definitely get slippers. I have also gotten a pullover / pajama top but no pants / bottoms.
2. You can order through the IFE. I usually just call the flight attendant. My experience with long hauls is there is a traditional first meal service--there is no set second meal service; you order whenever you want.
2. You can order through the IFE. I usually just call the flight attendant. My experience with long hauls is there is a traditional first meal service--there is no set second meal service; you order whenever you want.
so no pajamas but some form of 'cardigan' - which is to be returned -slightly odd but 'check'
I've seen mention of TUMI amenity kits elsewhere in connection with JAL - or are these only for F flights - what is the 'amenity kit situation' on SS8 J ?
Oct 18, 2015, 5:41 pm
#717
Join Date: Jan 2012
Programs: AY+ Plat, Marriott Plat, Hyatt Discoverist
Posts: 2,846
Oct 23, 2015, 10:22 am
#719
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,399
Oct 24, 2015, 2:32 am
#720
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,725
is there a fee to change an award ticket? Specifically on Bangkok Airway redemption. For example, from BKK-SIN to BKK-KUL.
According to this page, answer seems to be No, or at least it's seemingly not mentioned. According to this page specifically about Bangkok Airways redemption, cancel fee is specified but no mention of change fee.
According to this page, answer seems to be No, or at least it's seemingly not mentioned. According to this page specifically about Bangkok Airways redemption, cancel fee is specified but no mention of change fee.