Jun 26, 2018, 12:52 pm
Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/
Just to kick start a wiki, with answers to frequent questions.A: Yes. written here (link) A. Definitely, within the lounge access rules of course. written here (link)
https://www.jal.co.jp/jp/en/info/2020/other/200228/
Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)
Dec 13, 2015, 5:24 pm
#782
Join Date: May 2010
Location: Tokyo, Singapore, Seoul
Programs: CX DM, OZ Diamond+, JAL JMB Nobody
Posts: 78
Dec 13, 2015, 6:26 pm
#783
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,399
Dec 14, 2015, 6:08 pm
#784
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 7_0_2 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) Version/7.0 Mobile/11A501 Safari/9537.53)
Now you know about it, u shall be shot. Anyways, its such a bad club
Now you know about it, u shall be shot. Anyways, its such a bad club
Dec 16, 2015, 3:06 pm
#786
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,183
Dec 16, 2015, 3:08 pm
#787
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,399
Dec 17, 2015, 11:08 am
#789
Join Date: Jun 2005
Location: ORD (formerly SAN)
Programs: Hilton Diamond; IHG Platinum; Bonvoy Gold; AA Platinum Pro and United Premier Silver (DH = AA EXP)
Posts: 1,929
Not sure where to ask this - but when I tried to log in to select seats for a domestic leg of an international itinerary on JAL, I get the following message (see below). However, I fly before the system "resumes" service. Does that mean I have to figure it out at the gate? I am traveling with a child, so I don't want to risk having to sit separate.
Notice About System Improvement and Temporary Service Suspension
Thanks for using Japan Airlines.
The following online services are temporarily not available on American region site and Guam region site due to system improvement.
We apologize for the inconvenience caused.
Web Check-in (QuiC)
Service Suspension : From December 8, 2015
Online check-in service for our mobile site will still be available.
Service is scheduled to resume in early April 2016.
Flight Schedule
Service Suspension : From December 10,2015
Service is scheduled to resume in early April 2016.
Please contact us for your request or inquiry regarding the following services.
JAL Domestic Award Ticket Reservation (New Reservation)
Service is scheduled to resume in early March 2016.
JAL Domestic Award Ticket Reservation (Reservation Confirmation, Change, Cancellation)
Service is scheduled to resume in early March 2016.
JAL International Award Ticket Reservation (New Reservation)
Service is scheduled to resume in early February 2016.
Partner Airlines Award Ticket Reservation (New Reservation)
Service is scheduled to resume in late March 2016.
JAL International/Partner Airlines Award Ticket Reservation (Reservation Change and Cancellation)
Service is scheduled to resume in late March 2016.
JAL International Upgrade Award Reservation
Service is scheduled to resume in late April 2016.
JAL International Award Availability Calendar
Service is scheduled to resume in late April 2016.
Notice About System Improvement and Temporary Service Suspension
Thanks for using Japan Airlines.
The following online services are temporarily not available on American region site and Guam region site due to system improvement.
We apologize for the inconvenience caused.
Web Check-in (QuiC)
Service Suspension : From December 8, 2015
Online check-in service for our mobile site will still be available.
Service is scheduled to resume in early April 2016.
Flight Schedule
Service Suspension : From December 10,2015
Service is scheduled to resume in early April 2016.
Please contact us for your request or inquiry regarding the following services.
JAL Domestic Award Ticket Reservation (New Reservation)
Service is scheduled to resume in early March 2016.
JAL Domestic Award Ticket Reservation (Reservation Confirmation, Change, Cancellation)
Service is scheduled to resume in early March 2016.
JAL International Award Ticket Reservation (New Reservation)
Service is scheduled to resume in early February 2016.
Partner Airlines Award Ticket Reservation (New Reservation)
Service is scheduled to resume in late March 2016.
JAL International/Partner Airlines Award Ticket Reservation (Reservation Change and Cancellation)
Service is scheduled to resume in late March 2016.
JAL International Upgrade Award Reservation
Service is scheduled to resume in late April 2016.
JAL International Award Availability Calendar
Service is scheduled to resume in late April 2016.
Dec 18, 2015, 9:26 am
#790
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,183
Not sure where to ask this - but when I tried to log in to select seats for a domestic leg of an international itinerary on JAL, I get the following message (see below). However, I fly before the system "resumes" service. Does that mean I have to figure it out at the gate? I am traveling with a child, so I don't want to risk having to sit separate.
http://www.flyertalk.com/forum/japan-airlines-jal-mileage-bank/1728925-suspension-online-functionalities-dec-10-2015-a-2.html#post25858186
Dec 23, 2015, 1:51 am
#791
Join Date: Oct 2015
Location: Singapore
Programs: TK *G
Posts: 94
Hi! Quick question, is it possible for me to book a one-way award flight on JMB partner airlines e.g. Air France via the online portal? Can I also redeem the award flight for another person?
Edit: Weird, some flights don't appear via the award search... would I still be able to check if I were to call them up? Thanks! Redeeming my first award flight so I dunno the procedures hahah
Edit: Weird, some flights don't appear via the award search... would I still be able to check if I were to call them up? Thanks! Redeeming my first award flight so I dunno the procedures hahah
Last edited by Duhh; Dec 23, 2015 at 2:12 am
Dec 23, 2015, 2:20 am
#792
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,399
Hi! Quick question, is it possible for me to book a one-way award flight on JMB partner airlines e.g. Air France via the online portal? Can I also redeem the award flight for another person?
Edit: Weird, some flights don't appear via the award search... would I still be able to check if I were to call them up? Thanks! Redeeming my first award flight so I dunno the procedures hahah
Edit: Weird, some flights don't appear via the award search... would I still be able to check if I were to call them up? Thanks! Redeeming my first award flight so I dunno the procedures hahah
Dec 23, 2015, 9:57 am
#793
Join Date: Oct 2015
Location: Singapore
Programs: TK *G
Posts: 94
Does JMB allow one-way award flights to be booked, does it need to be under my name or if the itineraries aren't available via the portal but I've seen it on e.g. AwardNexus, can I book via the call centre?
Not sure if anyone has gone thru something similar, appreciate any comments! I did do some research.. only found that award flights cannot make changes to the name (which isn't what I wanted to know).
So sorry if they seem to be stupid questions!
Dec 23, 2015, 11:52 pm
#794
Join Date: Apr 2015
Programs: BA Bronze, AB Gold, Alitalia Gold
Posts: 42
What is up with JAL's HND-LHR Flight (JL043)? It seems to be only bookable into J class, even 150 days out. It also does not show at all for award redemption (not even blacked out, just not shown at all). Thanks!
Dec 24, 2015, 8:31 am
#795
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,183
I can book it no problem. For revenue bookings, are you using JAL'S homepage? If so,note that cheapest option are often only available on BA metal with JL flight number. Try choosing a higher price bracket.