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Old Jun 26, 2018, 12:52 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/

Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
A: Yes. written here (link)
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
A. Definitely, within the lounge access rules of course. written here (link)
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[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)

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Old Sep 6, 2015, 5:03 am
  #676  
 
Join Date: Sep 2015
Location: Australia
Posts: 2
Off topic

Last edited by MarkMelbourne; Sep 8, 2015 at 3:46 am Reason: off topic
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Old Sep 6, 2015, 7:07 pm
  #677  
 
Join Date: Apr 2014
Location: Hong Kong
Programs: BAEC Gold
Posts: 384
I'm flying with Japan Airlines from HKG-NRT in a couple of weeks, and I am just trying to assess my luggage allowance - its a specialist trip - normally I wouldn't care so much about my allowances.

Can I get a few things cleared up?
On routes like HKG-HND - statusless pax in economy get 2 pieces of luggage at 23kg.

As for myself, a BA Executive Club gold member (equivalent to JGC Premier or JGC/JMC Diamond?), would I get a luggage allowance of 3 pieces of luggage at 32kg each.

(I'm basing my question on this JAL baggage link which mentions higher baggage allowances for JMB FLY ON and JGC members)

Or my luggage allowance will be 2 x 23kg plus an extra piec/20kg as per Oneworld shared benefits.

Thanks for your help Flyertalk'ers

Last edited by SinoBritAsia; Sep 6, 2015 at 8:41 pm
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Old Sep 9, 2015, 3:27 am
  #678  
 
Join Date: Nov 2009
Location: SYD
Programs: JAL JGC Diamond, QF Silver, Hilton Honors Gold
Posts: 4
Hi fellow travellers,

I recently attained JMB crystal status. Have not received my membership card yet. I have a JL flight later this week. I am just wondering, without the JMB Crystal card, will I be able to use priority check in counter? or presenting the membership card is a must?

Many thanks in advance.

fredding
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Old Sep 9, 2015, 2:26 pm
  #679  
 
Join Date: Apr 2014
Programs: JGC Sapphire
Posts: 283
Originally Posted by SinoBritAsia
I'm flying with Japan Airlines from HKG-NRT in a couple of weeks, and I am just trying to assess my luggage allowance - its a specialist trip - normally I wouldn't care so much about my allowances.

Can I get a few things cleared up?
On routes like HKG-HND - statusless pax in economy get 2 pieces of luggage at 23kg.

As for myself, a BA Executive Club gold member (equivalent to JGC Premier or JGC/JMC Diamond?), would I get a luggage allowance of 3 pieces of luggage at 32kg each.

(I'm basing my question on this JAL baggage link which mentions higher baggage allowances for JMB FLY ON and JGC members)

Or my luggage allowance will be 2 x 23kg plus an extra piec/20kg as per Oneworld shared benefits.

Thanks for your help Flyertalk'ers
My understanding is OWE would give you extra 1 piece. Under the current rule, you would get 23kg*3pc officially.

~32kg would be at JAL's discretion, while I was a Cathay Gold(OWS), JAL did not charge me the overweight. But I wouldn't be able to argue if they did want to charge me.
nshizuka25 is offline  
Old Sep 9, 2015, 2:38 pm
  #680  
 
Join Date: Apr 2014
Programs: JGC Sapphire
Posts: 283
Originally Posted by fredding
Hi fellow travellers,

I recently attained JMB crystal status. Have not received my membership card yet. I have a JL flight later this week. I am just wondering, without the JMB Crystal card, will I be able to use priority check in counter? or presenting the membership card is a must?

Many thanks in advance.

fredding
You should be fine for Priority Check-in and Priority Boarding.

Did you make your reservation before you reached Crystal? If so I would recommend that you remove your JL FFP # and re-enter it. It would definitely help if you have your JMB Crystal status printed on your boarding pass.

JL did allow me to use JGC check-in desk while I was waiting for my JMB Sapphire membership card. (in fact it was just that morning JL's system updated me as JMB Sapphire), as a result my boarding pass says "RUBY JMX", and Airport security staff at HND Int'l terminal would not let me use Fast Track security.

Last edited by nshizuka25; Sep 9, 2015 at 2:45 pm
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Old Sep 10, 2015, 3:55 am
  #681  
Ambassador: Japan Airlines
Original Poster
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,399
Originally Posted by musashino22
Only one (JA616J) left out of the 7 SS6s not yet retrofitted with wi-fi and it is next once its scheduled routine maintenance is due.
All SS6 are now equipped with wi-fi
JALPak is offline  
Old Sep 10, 2015, 5:18 am
  #682  
 
Join Date: Nov 2009
Location: SYD
Programs: JAL JGC Diamond, QF Silver, Hilton Honors Gold
Posts: 4
Originally Posted by nshizuka25
You should be fine for Priority Check-in and Priority Boarding.

Did you make your reservation before you reached Crystal? If so I would recommend that you remove your JL FFP # and re-enter it. It would definitely help if you have your JMB Crystal status printed on your boarding pass.

JL did allow me to use JGC check-in desk while I was waiting for my JMB Sapphire membership card. (in fact it was just that morning JL's system updated me as JMB Sapphire), as a result my boarding pass says "RUBY JMX", and Airport security staff at HND Int'l terminal would not let me use Fast Track security.
Thanks so much nshizuka25. I just printed my boarding pass at home. It has "RUBY JMX" on the Tier section.
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Old Sep 13, 2015, 6:10 am
  #683  
 
Join Date: Apr 2014
Programs: BA Gold, IHG Rewards, BAPP
Posts: 352
Adding a BAEC FF number to a JAL booking?

Hi

I'm about to book a Japan-S Korea flight with JAL. I would like to add my BAEC number but can't work out how to do it. Any help would be appreciated please.

Regards

AQ
alwaysquestions is offline  
Old Sep 14, 2015, 1:53 am
  #684  
Suspended
 
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
Originally Posted by alwaysquestions
Hi

I'm about to book a Japan-S Korea flight with JAL. I would like to add my BAEC number but can't work out how to do it. Any help would be appreciated please.

Regards

AQ
route thru finnair usually the easiest
kaka is offline  
Old Sep 14, 2015, 6:22 am
  #685  
 
Join Date: Dec 2010
Location: DCA/IAD
Programs: AA EXP/OW Emerald
Posts: 209
With F coming back to SYD-NRT in late October, any idea on when the online menu/meal search function will have F menu re-added? Currently still showing only Y and J options. Just curious to get a peek at what I might expect when I fly on 9 Nov.
DCtrAAveler is offline  
Old Sep 18, 2015, 10:56 am
  #686  
 
Join Date: Jun 2007
Location: London UK
Programs: BA Gold, Amex BA Premium Plus
Posts: 536
Seats ex-HEL

So I'm planning to fly to Tokyo next December to see the FIFA Club World Cup final, and I found very convenient J fares with JAL ex-HEL.
Now, I'm confused about the seats, the flight is operated with a 787, but with the newer SkySuites, or the old Pods?
I didn't find it as having SS8 in the wiki, but on the other hand the route offers Premium Economy, which according to Seatguru, is only available in the newest 787 with SkySuites.
So, what's the correct answer?
Lovecraft is offline  
Old Sep 18, 2015, 11:19 am
  #687  
 
Join Date: Jan 2012
Programs: AY+ Plat, Marriott Plat, Hyatt Discoverist
Posts: 2,846
I believe the HEL flight recently got upgraded to an SS8 aircraft.

https://www.jal.co.jp/en/inflight/in....html#suite787
flyingeph12 is offline  
Old Sep 18, 2015, 3:07 pm
  #688  
 
Join Date: Jun 2007
Location: London UK
Programs: BA Gold, Amex BA Premium Plus
Posts: 536
Originally Posted by flyingeph12
I believe the HEL flight recently got upgraded to an SS8 aircraft.

https://www.jal.co.jp/en/inflight/in....html#suite787
Ah, excellent news, thank you.
BTW, the link in the wiki is broken.
Lovecraft is offline  
Old Sep 19, 2015, 8:40 am
  #689  
 
Join Date: Sep 2015
Location: Between Seas
Posts: 4,754
I've heard that ANA sells prepaid data SIMs on their Japan inbound flights. Does anyone know if JAL does the same, and if so what brand/consumable/period/price?
FlitBen is offline  
Old Sep 21, 2015, 12:08 pm
  #690  
 
Join Date: Apr 2014
Programs: BA Gold, IHG Rewards, BAPP
Posts: 352
Originally Posted by kaka
route thru finnair usually the easiest
Thanks Kaka I'd forgotten all about that way, used to use it when I had the Amex CX Gold card.

Cheers

AQ
alwaysquestions is offline  


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