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Old Jun 26, 2018, 12:52 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/

Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
A: Yes. written here (link)
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
A. Definitely, within the lounge access rules of course. written here (link)
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[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)

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Old Mar 10, 2017, 6:42 pm
  #1456  
Ambassador: Japan Airlines
Original Poster
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,399
Originally Posted by jix
so for the mid flight snack, do they walk the cart offering it at some time? Or do I have to request it whenever similar to J cabin?
Have you asked the CA? Probably quicker But I actually want to know the answer too.
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Old Mar 10, 2017, 7:15 pm
  #1457  
 
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Reading through JAL's posted flight menus and my photos, the midflight snack is only for PE and ice cream is served both directions as dessert for both PE & Y.

I've only done one trip since JL1/2 switched to daytime flights. To HND, CA served the katsu sandwiches from a tray. My photo timestamp shows it was about 7 hours after takeoff. I was napping on and off so it may have been available earlier or on demand. To SFO, I'm not sure when the midflight snack (boxed doriyaki) was handed out.
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Old Mar 10, 2017, 7:33 pm
  #1458  
jix
 
Join Date: Aug 2013
Location: YYZ, NYC
Programs: Marriott Gold, JGC, IHG Platinum, Hilton Gold, AC 25K
Posts: 1,025
Originally Posted by JALPak
Have you asked the CA? Probably quicker But I actually want to know the answer too.
Well, the cabin lights just turned on and they walked the cart in PE and Y giving out sandwich and brownie. I asked for a udon de sky and they brought it from the back, many people in PE also got the udon.

After a quick 30 min snack time the cabin went dark again.
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Old Mar 10, 2017, 9:29 pm
  #1459  
 
Join Date: Aug 2016
Programs: JAL Sapphire, Cathay Pacific Silver, SPG Platinum, Marriott Platinum, Hilton Diamond,
Posts: 23
If I redeemed a jal ticket using BA avios, can I still use the lounge if I'm a jal sapphire member?
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Old Mar 10, 2017, 9:36 pm
  #1460  
Ambassador: Japan Airlines
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Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,399
Originally Posted by ReiWong
If I redeemed a jal ticket using BA avios, can I still use the lounge if I'm a jal sapphire member?
Yes, just bring your card or add your JMB number as the primary FFP.
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Old Mar 14, 2017, 9:20 am
  #1461  
jix
 
Join Date: Aug 2013
Location: YYZ, NYC
Programs: Marriott Gold, JGC, IHG Platinum, Hilton Gold, AC 25K
Posts: 1,025
I just completed a trip and went from no status to crystal and sapphire based on the calculation.

How long before I will see my status reflect?
Will I receive both the crystal card and sapphire card or just the latter?
What about Global Club invitation/registration?
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Old Mar 14, 2017, 2:44 pm
  #1462  
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Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,178
Originally Posted by jix
I just completed a trip and went from no status to crystal and sapphire based on the calculation.

How long before I will see my status reflect?
Will I receive both the crystal card and sapphire card or just the latter?
What about Global Club invitation/registration?
The status will change as soon as the flights post. As I guess there will be a few flights and thus days between Crystal and Sapphire, they will send a card each time you reach a mile stone.

Once you reach Sapphire, the JGC invitation arrives as well. If you are Japan based, pending you have a credit card as well.
CPH-Flyer is offline  
Old Mar 15, 2017, 6:53 pm
  #1463  
jix
 
Join Date: Aug 2013
Location: YYZ, NYC
Programs: Marriott Gold, JGC, IHG Platinum, Hilton Gold, AC 25K
Posts: 1,025
What is the relationship between JL and KE? I know they codeshare and JL recently allowed JMB redemption on KE, but none of the KE coded flights will earn miles? Or will they do it in the future?

Looking at a trip between tokyo and seoul and the JL codeshare is selling at 3 times the KE flight, JL also doesn't operate that many flights between the 2 cities, I thought it would be almost hourly similar to ITM-HND.
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Old Mar 15, 2017, 7:09 pm
  #1464  
 
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Originally Posted by jix
What is the relationship between JL and KE? I know they codeshare and JL recently allowed JMB redemption on KE, but none of the KE coded flights will earn miles? Or will they do it in the future?
Yeah, you only earn mileage on KE flight if it is JL coded.
lcpteck is offline  
Old Mar 16, 2017, 4:49 am
  #1465  
 
Join Date: Feb 2017
Location: SFO
Programs: OneWorld Emerald, JL Diamond, SPG Gold
Posts: 65
Originally Posted by jix
What is the relationship between JL and KE? I know they codeshare and JL recently allowed JMB redemption on KE, but none of the KE coded flights will earn miles? Or will they do it in the future?
They would not. The relationship would be the same as between JL and AF.
Toki is offline  
Old Mar 16, 2017, 6:47 am
  #1466  
Ambassador: Japan Airlines
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Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,399
Originally Posted by Toki
They would not. The relationship would be the same as between JL and AF.
That is incorrect, you can earn JMB miles on AF coded flights

https://www.jal.co.jp/en/jmb/earn/travel/flight/af.html
JALPak is offline  
Old Mar 16, 2017, 7:29 am
  #1467  
jix
 
Join Date: Aug 2013
Location: YYZ, NYC
Programs: Marriott Gold, JGC, IHG Platinum, Hilton Gold, AC 25K
Posts: 1,025
Originally Posted by CPH-Flyer
The status will change as soon as the flights post. As I guess there will be a few flights and thus days between Crystal and Sapphire, they will send a card each time you reach a mile stone.

Once you reach Sapphire, the JGC invitation arrives as well. If you are Japan based, pending you have a credit card as well.
Thanks, so I see my status so far reflected to crystal online but the flights that posted after that (1 day) did not contain bonus miles (55% JL), is that something that I have to wait longer or does it usually post with the flight?
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Old Mar 16, 2017, 7:42 am
  #1468  
Ambassador: Japan Airlines
Original Poster
 
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,399
Originally Posted by jix
Thanks, so I see my status so far reflected to crystal online but the flights that posted after that (1 day) did not contain bonus miles (55% JL), is that something that I have to wait longer or does it usually post with the flight?
https://www.jal.co.jp/en/jalmile/fly...iles.html#tabs
Services that are available to members from around one week after status qualification until March 31 of the second year following status qualification
Don't think you will get the bonus on that flight. Probably only flights taken after the status update will get the bonus.
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Old Mar 16, 2017, 8:05 am
  #1469  
jix
 
Join Date: Aug 2013
Location: YYZ, NYC
Programs: Marriott Gold, JGC, IHG Platinum, Hilton Gold, AC 25K
Posts: 1,025
Originally Posted by JALPak
https://www.jal.co.jp/en/jalmile/fly...iles.html#tabs


Don't think you will get the bonus on that flight. Probably only flights taken after the status update will get the bonus.
Thanks I suspected so as well, should have timed my flights better.
jix is offline  
Old Mar 16, 2017, 9:19 am
  #1470  
 
Join Date: Feb 2010
Location: KMQ
Programs: JMB Diamond,NH Diamond, Marriott Lifetime Titanium Elite, IHG Royal Ambassador Spire,
Posts: 363
Originally Posted by lcpteck
Yeah, you only earn mileage on KE flight if it is JL coded.
I hope you are right but I'm not convinced yet. However on Sunday will fly from ICN to KMQ on a JAL coded and purchased ticket and KE operated flight. Will report back on whether I get anything after a week or so.
jackrussellterrier is offline  


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