IC Bali Jimbaran Master Thread [merged]
May 16, 2014, 5:29 am
#691
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
So I have had a change of plans. Now there will only be 2 of us in the room instead of the 4 as originally planned. I booked the Club room. I was sent an email that we have been upgraded to the Duplex on the 4th floor. I have 2 knee replacements and sent the hotel an email. I wanted a room next to the pool. Th hotel responded that they will put us in the Club room on the main floor with no upgrade. So are these rooms close to the lounge with the Lounge Pool?
Mhm not giving you any upgrade is a bit of a tough stance as there are also suites on the ground floor and they could put into one of those higher category suite instead of offering the ususal cookie cutter 1-category upgrade for RA when booking a Club room and then not upgrading you at all.
That upgrade is the same as if an AMB books a Club room and back when I was RA I always wrote a friendly note back that this policy is very disappointing and not the usual 2-level upgrade for an RA. Always resulted in better suites assigned. Usually started with a Balinese suite (near Club lounge IIRC), but ocassionally also ended up in a Bukit or Jimbaran Suite.
The rooms near the Club Pool are a bit of a stroll to the Club lounge, but at least for afternoon snacks and evening drinks they also served items poolside the last time I was there, though not as extensive as in the Club lounge.
May 19, 2014, 6:06 am
#693
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
Ohh I see. Then I guess they won't go out of their way to offer anything better and given your restrictions it won't be easy for them to be fair. The next suite after Club Duplex is Balinese Suite and they are also up on the higher floors IIRC.
May 19, 2014, 6:24 am
#694
FlyerTalk Evangelist
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
I mean the bedroom is on the top floor and i probably could handle that, I thought you have to walk up 4 flights of stairs just to get to your room and then up a flight of stairs(which I can handle) just to got to bed. Lets see what happens.
May 19, 2014, 10:17 am
#695
FlyerTalk Evangelist
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
Hotels now sends me a note that they are sold out June 13-16 and that we have been downgraded to our original club room. They mentioned that since I refused the upgrade to club duplex there's not much left. Very disappointing.
May 20, 2014, 12:10 am
#697
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
You could try to use the no-upgrade as leverage later on to negotiate something, but I don't think there will be much else they could offer as you already got Club benefits incl. transport from and to the airport. Maybe a free Spa treatment or at least a nice Spa discount (though the one at the hotel is overall very pricey by Bali standards - outside of 5* hotel environment).
May 20, 2014, 7:57 pm
#698
FlyerTalk Evangelist
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
The hotel has elevators / lifts throughout that you can use, but yes in the room it is one flight of stairs that is maybe a bit steep if you got knee issues. I wouldn't sweat it much, as mentinoned, a decent Club room facing the courtyard near the Club pool will be much more convenient and I don't think you will miss the Duplex much. Size is not that different and all amenities and benefits are the same.
You could try to use the no-upgrade as leverage later on to negotiate something, but I don't think there will be much else they could offer as you already got Club benefits incl. transport from and to the airport. Maybe a free Spa treatment or at least a nice Spa discount (though the one at the hotel is overall very pricey by Bali standards - outside of 5* hotel environment).
You could try to use the no-upgrade as leverage later on to negotiate something, but I don't think there will be much else they could offer as you already got Club benefits incl. transport from and to the airport. Maybe a free Spa treatment or at least a nice Spa discount (though the one at the hotel is overall very pricey by Bali standards - outside of 5* hotel environment).
May 21, 2014, 1:11 am
#699
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
IMHO the property is very nice and well maintained. Staff are friendly and overall helpful, it is just always a bit of back and forth before you get there as they stick quite close to the rules / go by the book when it comes to benefits.
Last edited by demue; May 21, 2014 at 1:36 am
May 21, 2014, 3:55 pm
#700
Join Date: Nov 2012
Location: Germany
Programs: IC Dia, Hyatt Globlist, Hilton Gold, Star Alliance Gold, Emirates Gold, BA Gold
Posts: 558
As I have said before this property is great. Yes they can be a bit money grabbing which is disappointing but the overall experience is a good one. The club is impressive and love the free beach cocktails.
Don't expect though anything above what is listed..
Enjoy.
Don't expect though anything above what is listed..
Enjoy.
May 22, 2014, 7:28 pm
#701
FlyerTalk Evangelist
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
Another twist, so now the hotel is charging $345 from $395 pernight using AMB free night cert for the second night. We will be given the Club room on the ground floor as an upgrade. I just gave up going back and forth. They are also offering 2 way airport service.
Jun 1, 2014, 4:33 pm
#703
FlyerTalk Evangelist
Join Date: Feb 2000
Posts: 12,068
Staying at this property in November and will be interested in your report. This is a switch from Hua Hin in Thailand ,Mrs.acysb87 is not pleased with a military coup and what that may turn into (or not)
I would pay in US dollars as well if required
I would pay in US dollars as well if required
Jun 2, 2014, 1:53 am
#704
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
I never paid in USD in cash. Possible, but I would expect them to apply the rather crappy exchange rate the hotel displays at the front desk. Either change outside with Money Changers into IDR (beware of some of them) or compare against the rates your credit card applies and make a call based on that.
Last edited by demue; Jun 3, 2014 at 5:40 am
Jun 2, 2014, 7:45 am
#705
FlyerTalk Evangelist
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
I am looking forward to my stay and also will be writing a thorough report on my stay.