IC Bali Jimbaran Master Thread [merged]

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Sep 11, 2012, 8:44 pm

#601

ctbjr1309

Join Date: Dec 2003

Location: Orlando, FL, USA

Programs: DL DM/MM; IC Plat; SPG Gold

Posts: 163

Quote:

Originally Posted by aussielori

I received confirmation today of upgrade to club as RA( I had not requested they emailed to say they would collect me from airport)
will they upgrade further to suite?

Be aware that, depending on arrival time (we arrived at 3 PM) the airport here can be incredibly chaotic with huge lines to purchase entrance visas and more huge lines at immigration.

We were approached by a local guy who offered to expedite the process for 200,000 Rupiah pp which we happily accepted. I figure it got us out of the airport at least an hour earlier than if we hadn't paid him. Highly recommended.

I have organized a similar deal through the Club Concierge at hotel for our departure today for $25 pp. Not only will it allow us to avoid all airport lines but also gives an extra hour at hotel prior to departure. I will report back later as to whether it works as advertised.

Sep 12, 2012, 1:33 am

#602

aussielori

Join Date: Oct 2002

Location: SYD

Programs: QF Emerald EY Plat HH D

Posts: 1,270

Quote:

Originally Posted by spunk_tokyo

what is your originally booked room type?

singaraja room at present upgrade to club intercontinental room for tomorrow checkin

Sep 12, 2012, 9:53 am

#603

ctbjr1309

Join Date: Dec 2003

Location: Orlando, FL, USA

Programs: DL DM/MM; IC Plat; SPG Gold

Posts: 163

Quote:

Originally Posted by ctbjr1309

I have organized a similar deal through the Club Concierge at hotel for our departure today for $25 pp. Not only will it allow us to avoid all airport lines but also gives an extra hour at hotel prior to departure. I will report back later as to whether it works as advertised.

The departure deal is highly recommended as well. We were accompanied to the airport by our butler who turned us over to another hotel employee. We were dropped off right at the terminal and were thus able to avoid the lengthy walk from regular drop off area to the terminal.

We had given our passports and money for departure tax to the Club Concierge this morning and when we arrived at the airport we were escorted to the airline check in desk where we checked our bags. We had already been checked in for the flight, our departure tax had been paid and immigration formalities concluded. From the time we arrived at the airport until we were in the airline lounge it couldn't have taken longer than 10 minutes.

Sep 12, 2012, 3:19 pm

#604

MagicWok

Join Date: May 2009

Programs: VS Silver, Kris Silver, IC Amb, HH Gold, Hertz Gold

Posts: 386

I do recommend reading some of this thread for Bali:

http://www.flyertalk.com/forum/asia/...rocessing.html

And I also do recommend contacting the hotel, they can arrange the arrival and departure for $25 p/person each per arrival or departure. Can be worth it if the airport is just crazy busy.

Enjoy IC Bali - I'm getting very nostalgic.

Sep 13, 2012, 7:44 pm

#605

aussielori

Join Date: Oct 2002

Location: SYD

Programs: QF Emerald EY Plat HH D

Posts: 1,270

Came in from Sydney on garuda
they processed the visa on aircraft and other than waiting for the baggage we were thru in no time.
very nice club room and good staff and service.
I think I will be staying here instead of GH in future.

Sep 27, 2012, 6:18 am

#606

Montacute

Join Date: Dec 2009

Location: DCA

Posts: 814

I'd appreciate some quick help as I will be headed to the bali on the 30th. Here's the situation:
I am a RA and booked a duplex suite with breakfast. I e-mailed the hotel to ask what upgrade I would receive and was told my choice is either
1) club room with club lounge access or
2) resort classic suite room with singaraja lounge access

Is a club room really an upgrade from a duplex suite? Anything less than a suite seems a bit of a downgrade.

How does the singaraja lounge compare to the club lounge?

Thanks for any guidance!

Sep 27, 2012, 7:28 am

#607

TheBeerHunter

Join Date: Apr 2008

Location: bay area, ca

Programs: AS 100K, AA Gold, IC Diamond AMB, HH Diamond

Posts: 1,840

Quote:

Originally Posted by Montacute

How does the singaraja lounge compare to the club lounge?

Thanks for any guidance!

The duplex suite IS a club room, I thought?

Sep 27, 2012, 8:01 am

#608

Montacute

Join Date: Dec 2009

Location: DCA

Posts: 814

Quote:

Originally Posted by TheBeerHunter

The duplex suite IS a club room, I thought?

I thought so too, which is why the upgrade options offered to me don't seem to make sense.

Sep 27, 2012, 8:15 am

#609

Chinatrvl

Join Date: Oct 2007

Location: Shanghai and Bavaria

Programs: Spire RA, 1865 Voyager, Bonvoy Titanium, FB LP, LH SEN.

Posts: 3,104

Quote:

Originally Posted by Montacute

I thought so too, which is why the upgrade options offered to me don't seem to make sense.

Although I haven't stay there for a long time - I think they simply didn't realize your booking and thought you booked 'cheapest'.

Sep 27, 2012, 9:20 am

#610

Montacute

Join Date: Dec 2009

Location: DCA

Posts: 814

Quote:

Originally Posted by Chinatrvl

Although I haven't stay there for a long time - I think they simply didn't realize your booking and thought you booked 'cheapest'.

Thanks for the thought, but no, the e-mail from the hotel said "since you booked a duplex suite, these are your upgrade options..."

Can somebody tell me what my RA upgrade *should* be, so I can be ready to argue once I get to the hotel?

Sep 27, 2012, 11:21 am

#611

BingBongBoy

FlyerTalk Evangelist

Join Date: Dec 2008

Location: Home: East Mids UK - Work (Base): Accra, Ghana.

Programs: BAEC: Silver - Marriott: Titanium

Posts: 12,086

I have to admit... My initial communications with the reservations office via e-mail were difficult due to "lost in translation" etc...

I think you need to e-mail back, stating clearly that you have already booked a Club level accommodation, which is a Duplex Suite, and would like to know what suite your Guaranteed Ambassador upgrade will be too, and if they will upgrade further as an RA.

I had to spell things out quite clearly as I was using a Weekend BOGOF voucher for a basic level King room, paying for an upgrade to Club and also enquiring what level my upgrade would be too.

Once they get the gist of what you are asking, all will be fine.

Good luck, keep us updated.

BBB

Sep 27, 2012, 3:12 pm

#612

quitecontrary

Join Date: Feb 2005

Location: London

Posts: 3,439

Quote:

Originally Posted by TheBeerHunter

The duplex suite IS a club room, I thought?

There is also a Singaraja Duplex Suite -
From the website -

ROOM DESCRIPTION:
1 KING SINGARAJA DUPLEX
79 SQM MODERN BALINESE STYLE LOFT STE WITH LIVING ROOM AND BALCONY ON 1ST FLR BEDROOM ON 2ND FLR INTERNET ACCESS CONCIERGE SERVICE COMP SNACK TEA COFFEE JUICES IN LOUNGE 5 MINUTE WALK TO BEACH DVD PLAYER AIRCON CEILING FAN EXTRA BED AVAIL AT A CHARGE MAX PAX 3 AD OR 2 AD 2 CH

Sep 27, 2012, 3:29 pm

#613

TheBeerHunter

Join Date: Apr 2008

Location: bay area, ca

Programs: AS 100K, AA Gold, IC Diamond AMB, HH Diamond

Posts: 1,840

Quote:

Originally Posted by quitecontrary

AH -- good catch.

Montecute, WHICH duplex did you book: club duplex or singaraja duplex?

Sep 27, 2012, 5:34 pm

#614

tinkybelle

Join Date: Jul 2000

Location: Sydney

Posts: 5,769

Singaraja duplex is a suite,
so I would presume you would get upgrade to at least club suite or above depending on availability.
the club lounge is very much better than the singaraja lounge.

Sep 27, 2012, 6:06 pm

#615

Montacute

Join Date: Dec 2009

Location: DCA

Posts: 814

Thanks for all the replies. I checked and apparently I did book a singaraja duplex suite. So, I would expect some type of club suite for my double upgrade--just not sure which one. This hotel's room categories has really confused me.