IC The Palazzo Master Thread
#691
Join Date: Dec 2013
Posts: 158
A couple of days ago I was checking for free night/points availability at Palazzo/Venetian. Found a couple of dates that are close in. However when I went to book yesterday, I don't see any availability at these properties through the end of schedule. Anybody know what's going on here? Would calling in to book show different availability to phone agents?
#692
Join Date: Dec 2014
Posts: 22
Likely to be a system issue. I see full availability on palazzo.com
Did you happen to call in and ask? Would like to hear any update.
Did you happen to call in and ask? Would like to hear any update.
A couple of days ago I was checking for free night/points availability at Palazzo/Venetian. Found a couple of dates that are close in. However when I went to book yesterday, I don't see any availability at these properties through the end of schedule. Anybody know what's going on here? Would calling in to book show different availability to phone agents?
#693
Join Date: Jul 2016
Location: NJ (EWR) - USA
Programs: UA Silver - IHG Spire AMB - Hilton Gold - Choice Hotels Platinum - Hertz Gold FiveStar
Posts: 396
I spent 4 nights at the Palazzo as reward nights booking starting 13th October - 240,000 used in total.
Do reward stays here count towards the 10% points back? I have this option as I did the $200 AMB renewal back in July.
It's been almost a month now and have been expecting to see 24,000 points returned. Or I'm too impatient and they'll post within the next week or so.
Do reward stays here count towards the 10% points back? I have this option as I did the $200 AMB renewal back in July.
It's been almost a month now and have been expecting to see 24,000 points returned. Or I'm too impatient and they'll post within the next week or so.
#694
Join Date: Sep 2006
Location: PHX
Programs: AS MVP, HH Diamond
Posts: 3,259
We called IHG and they can coordinate free night / points bookings directly with the hotel. It takes some time, they have to three way call a hotel rep to give them the redemption certificate # and for you to give a CC # to hold the res, but it can be done.
Last edited by Ripper3785; Dec 20, 2016 at 9:25 am Reason: clarity
#697
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Is stacking FHR and RA working here now in 2017? What to expect for upgrades? Is it better to book a higher class room to get a larger suite upgrade?
Also, has anyone stayed in this room? Prestige luxury king suite-concierge floor-svc 720sf-ultra plush hitec-free wifi enjoy private champagne check-in on 23rd floor premium cocktails and food presentations daily in the prestige lounge-daily turn down service spa-fitness and bus ctr access- 130sf lux bath air conditioning newspaper bathroom amenities am-fm radio fax machine voice mail all news channel
Also, has anyone stayed in this room? Prestige luxury king suite-concierge floor-svc 720sf-ultra plush hitec-free wifi enjoy private champagne check-in on 23rd floor premium cocktails and food presentations daily in the prestige lounge-daily turn down service spa-fitness and bus ctr access- 130sf lux bath air conditioning newspaper bathroom amenities am-fm radio fax machine voice mail all news channel
Last edited by stimpy; Jan 31, 2017 at 10:32 am
#698
Join Date: Mar 2011
Location: Tyrone,EU
Programs: Avios Hunter
Posts: 2,812
Also, has anyone stayed in this room? Prestige luxury king suite-concierge floor-svc 720sf-ultra plush hitec-free wifi enjoy private champagne check-in on 23rd floor premium cocktails and food presentations daily in the prestige lounge-daily turn down service spa-fitness and bus ctr access- 130sf lux bath air conditioning newspaper bathroom amenities am-fm radio fax machine voice mail all news channel
#700
#701
Join Date: Mar 2011
Location: Tyrone,EU
Programs: Avios Hunter
Posts: 2,812
The prestige lounge serves a selection of options at breakfast, and also serves some snacks in the evening along with alcohol. I found on several occasions that it was incredibly busy, to the point that there was nowhere to sit. As it's a paid-for lounge, anyone paying for it generally pays because they expect to use it such as they ensure they get more out than they put it. Prestige users are not entitled to take breakfast.
#703
Join Date: Dec 2013
Location: Boston, MA, USA
Programs: UA 1K, DL Gold, IHG Diamond AMB, MR Gold, HH Diamond, Hyatt Globalist, National EE
Posts: 1,083
Yes, they don't put drinks out but you can order something and the waiter goes in back to get it.
#704
Join Date: Jan 2012
Location: Near the Arctic Circle
Programs: Alaska MVPG, Delta, Qantas, Hilton Gold, Hyatt Platinum
Posts: 38
The Prestige Lounge is your typical hotel lounge like the Regency Club in a Hyatt. Breakfast and afternoon drinks and snacks. One can buy access for $159/day/room. But you really don't want to do that because you want get out and sample the fantastic array of restaurants and lounges throughout the vast Venetian-Palazzo complex, most not owned by the hotels. And if you are going to spend that kind of money, it would be better spent on a larger suite rather than an entry level room with Prestige access.
#705
Join Date: Jan 2012
Location: Near the Arctic Circle
Programs: Alaska MVPG, Delta, Qantas, Hilton Gold, Hyatt Platinum
Posts: 38
Yes, I believe that is very possible. In fact it would be almost guaranteed. My first instinct was to say that they may upgrade you from a Fortuna Suite to a Fortuna Suite w/view...but then I remembered (I think) that all Fortuna Suites have views. I could be wrong.