Jul 1, 2013, 10:41 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: seawolf

Based upon requests, this is now a wiki - please feel free to edit - but please only post the suite that you are confirmed into and not what you ultimately get (eg PH Vendome books into Park Suite but many ultimately get a Park Executive Suite). I'll start with that one for formatting example - I will try to do refinements to this when I have some time later.

To check the room type you booked into, you may use Hyatt E-Concierge:
https://www.hyatte-concierge.com/Login.aspx

Americas

Argentina

PH Buenos Aires (Palacio Duhau) - Park Suite
PH Mendoza - Park Suite

Aruba

Hyatt Regency Aruba - Garden and Pool View Executive Suite (formerly Cayena Suite - only 3 available on property) Jan 2017

Brazil
GH Sao Paolo - Grand King Suite (Mar 2016)

Canada
Andaz Ottawa - Andaz Suite
HR Toronto - Deluxe Suite

Costa Rica
Andaz Peninsula Papagayo - Andaz Suite

Mexico

GH Playa Del Carmen - Grand Suite King
Ziva Cancun - Pyramid Suite
Ziva Puerto Vallarta - One Bedroom Plunge Pool Suite King (Feb 2016)
Ziva Los Cabos - Club Ocean View Master King or Double

USA

Arizona
HR Phoenix - Studio (Room type doesn't show on website, Mar 2016)

California
Andaz San Diego - Andaz Loft/Suite
Andaz West Hollywood - Andaz Suite
GH San Francisco - Executive Suite (not City View)
HR Huntington Beach - So Cal Suite is one used for DSU availability
HR Indian Wells - Executive Suite or Hospitality Suite (these rooms don't show for booking online, so no way to see availability without calling)
HR La Jolla, CA - Studio Suite
HR Long Beach - Harbor Suite (Jan 2016)
HR Mission Bay Resort and Spa - Waterfront Suite King
HR Monterey, CA - Monterey Suite
HR San Francisco - Balcony Suite
Hyatt Carmel Highlands - Townhouse
Hyatt Fisherman's Wharf - Executive Suite
GH Manchester, San Diego - Signature/Conference Suite
Hyatt The Pike, Long Beach, CA - Master Suite
PH Aviara - Park Luxury Suite

Colorado
GH Denver - Executive Suite
HR Denver Tech Center - Hospitality Suite

Connecticut
HR Greenwich - Fairfield Suite (Feb 2016)

Florida
GH Tampa Bay - Premier Suite
HR Clearwater - 1 Bedroom Suite
HR Grand Cypress - Executive Suite
HR Coconut Point Bonita Springs - Bay Suite (Feb 2016..."junior suite" in Hyatt system)
HR Miami - Miami Suite

Georgia
Andaz Savannah - Andaz Loft
GH Atlanta in Buckhead - Executive Suite

Hawaii
Andaz Maui - Partial View Andaz Suite
GH Kauai - Garden Suite
HR Maui - Ocean Suite
HR Waikiki - 'Parlor' Suite

Illinois
HR Chicago - Junior Suite
HR O'Hare - Regency Suite (Apr 2016)
PH Chicago - Grand Executive Suite (Mar 2016)
PH Chicago - Grand Executive Suite (Oct 2017). Described as "This is a standard suite." on their website.
PH Chicago - Park Suite (Nov 2017). Described as "This is a standard suite." on their website.

Louisiana
Hyatt Regency New Orleans - Executive Junior Suite (Dec 2016)

Maryland
Hyatt Chesapeake Bay: Chesapeake Suite

Massachusetts
HR Boston - Executive Suite (March 2016)
HR Boston - Used TSU for Executive Suite - proactively upgraded to VIP Suite at check-in (November 2019)
HR Boston Harbor - Junior Suite

Minnesota
HR Bloomington-Minneapolis- Regency Suite
HR Minneapolis - Executive Suite

Missouri
HR St. Louis - Junior Suite

New Jersey
HR Jersey City - Hudson River Suite or Ellis/Bridal Suite

New Mexico
HR Albuquerque - Junior Suite (Mar 2016)

New York
Andaz 5th Ave - Balcony Suite (Jan 2017)
Andaz Wall Street - Andaz Suite
GH New York - Junior Suite
Hyatt Times Square - Corner Suite (Feb 2017)
PH New York - Junior Suite

Outlying Islands
Hyatt Regency Guam - Regency Suite King/Twin (Jan 2017)

Rhode Island
HR Newport - Bi-level Suite (Jan 2016)

Texas
HR Austin - River View Suite (May 2016)
HR Houston Galleria - Regency Suite King (May 2017)
GH San Antonio - Hospitality Suite (Feb 2017)

Utah
Hyatt Centric Park City - 1 BDRM Residence with Queen Bed (Mar 2016)

Virginia
HR Fairfax - Panoramic Suite
HR Reston - Conference Suite
Hyatt Arlington - Executive Suite

Washington
GH Seattle - Emerald Suite
Hyatt at Olive 8, Seattle - Luxury King Suite

Washington D.C.
GH Washington - One Bedroom Grand Suite
HR Dulles - Executive Suite (Mar 2016 - don't do it, according to this post)
PH Washington DC- Park Suite as of 12/2014 (previously Park Executive Suite)

Africa

Tanzania
PH Zanzibar - Park Suite King

Asia

Cambodia
PH Siem Reap - Park Suite King

China
GH Beijing - Grand Suite
GH Sanya - Grand Suite King (Oct 2016)
GH Shanghai - Grand Suite King
Hyatt on the Bund, Shanghai - Bund Suite King
PH Ningbo - Park Suite King
PH Shanghai - Park Suite King

Hong Kong
GH Hong Kong - Grand Suite, floors 12-19
HR Tsim Sha Tsui - Regency Suite King, floors 17 and lower
HR Sha Tin - Regency Suite King

India
GH Mumbai - Grand Suite King
HR Delhi - Regency Suite King
HR Mumbai - Regency Suite (Nov 2016)
Hyatt Bangalore MG Road - Hyatt Suite
PH Hyderabad - Park Suite King (March 2016)

Indonesia
GH Bali - Grand Suite King
HR Bandung - Regency Suite King (left Hyatt)
HR Yogyakarta - Regency Suite King
Bali Hyatt - Regency Suite King

Japan
Andaz Tokyo - Not eligible
GH Fukuoka - Grand Suite
GH Tokyo - Grand Executive Suite
HR Hakone Resort and Spa - Regency Suite Twin
HR Osaka - Regency Suite King or Twin
HR Tokyo - Regency Suite or Atrium Suite
HR Kyoto - Not eligible
PH Tokyo - Park Suite King or Twin

Malaysia
GH Kuala Lumpur - Grand Suite (105 sqm corner suite)
HR Kinabalu - Regency Exec Suite
HR Kuantan - Regency Suite (under renovation)

Singapore
Andaz Singapore - Studio Suite
GH Singapore - Grand Duplex Suite; Grand Suite usually allowed for mobility issues

South Korea
GH Incheon - Grand Suite King
GH Seoul - Grand Suite King
PH Busan - Park Executive suite, Marina view Executive suite
PH Seoul - Park Suite

Taiwan
GH Taipei - Grand Suite

Thailand
GH Erawan Bangkok - Grand Suite King
HR Phuket Resort - Regency Suite King, two bedrooms (Nov 2016)
HR Hua Hin - Regency Suite King

Vietnam
HR Danang - Regency Suite

Australia

Melbourne
GH Melbourne - Grand Suite King
PH Canberra - Park Suite King
PH Melbourne - Park Suite

Perth
HR Perth - Regency Suite King

Europe

Austria
PH Vienna - Park Suite (March 2016)

France
GH Cannes Hotel Martinez - Junior Suite
HR Nice Palais de la Méditerranée - Premium Suite
HR Paris Etoile - Regency Suite
PH Paris Vendome - Park Suite

Germany
GH Berlin - Grand Suite
HR Cologne - Regency Suite
HR Dusseldorf - Regency Suite
HR Mainz - Regency Suite (only 2 of them)
PH Hamburg - Park Suite

Greece
HR Thessaloniki - Deluxe room

Netherlands
Andaz Amsterdam - Andaz Suite

Russia
PH Moscow Ararat - Park Suite King

Switzerland
PH Zurich - Park Suite King

Turkey
GH Istanbul - Grand Suite
PH Istanbul - Park Suite

UK
Andaz London - Andaz Suite
HR Birmingham - Club Deluxe King (but as of July14 this is now a proper suite, ie bedroom closed off from living room)
HR London The Churchill - Regency Suite King

Ukraine
HR Kiev - Regency Suite King

Middle East

Egypt
HR Sharm el Sheikh - Regency Suite King (Ground Floor. Can 'downgrade' to a top floor Club Deluxe King).

UAE
GH Dubai - Grand Suite
HR Dubai - Regency Suite
Hyatt Capital Gate Abu Dhabi - Capital Suite
PH Abu Dhabi - Park Suite
PH Dubai - Park Suite

Official Confirmed Diamond Suite Upgrade Experiences MASTER THREAD (WIKI)

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Jun 6, 2010, 1:00 pm

#376

Vinodavid

Join Date: Jan 2010

Location: NAPA

Programs: MARRIOTT LIFETIME TITANIUM ELITE, HYATT LIFETIME GLOBALIST, UAL SILVER, AA EXECUTIVE PLATINUM

Posts: 476

Quote:

Originally Posted by MilesToGoBeforeISleep

that's interesting - may i ask how you set this up. How many paid nights vs. how many free nights did you use? And did you do this through the diamond desk or at the hotel when you checked in - I was looking at doing exactly this but did not know how to set it up

thanks - MTG

I called the Diamond Desk. They told me to put the paid night at the start of the reservation and it was unlikely that the hotel would ask me to move, but no guarantees. 1 paid vs. 4 free.

Jun 6, 2010, 2:19 pm

#377

bmw303

Join Date: Feb 2008

Posts: 1,597

Quote:

Originally Posted by rhu171

1. Grand Hyatt Singapore
2. Grand Duplex Suite http://www.singapore.grand.hyatt.com...cale=&start=10
3. 128 sqm
4. 2 levels with separate entrances. First level has the kitchenette with microwave oven, stove, and a fridge (not the mini bar), guest toilet, meeting desk/dining table which sits 6, a large working desk, B&O tv with dvd player, 2 sofas, 1 armchair with an ottoman. Second level has the king bed, another armchair with ottoman, a vanity table, another B&O tv, and a huge bathroom with a tub and separate shower room. Lots of drawers and closet space. Nice view of Scotts Road.
5. Very nice and very spacious suite although the furniture especially the closets/cabinets looked and felt tired and the staircase was quite narrow. Overall a solid B.

I was told that the apparently nicer but smaller, Grand Suite King, is not eligible for Diamond suite upgrades anymore.

wow! Thats a really nice upgrade and change. Why a B? It looks like an A+.

Jun 6, 2010, 11:00 pm

#378

CanuckinKL

Join Date: Jun 2008

Location: CT, USA

Programs: Delta Silver, United 2P, SQ, SPG Plat, PC Plat AMB, Hyatt Dia, Hilton Gold, Accor Plat

Posts: 371

Quote:

Originally Posted by rhu171

Very nice. My last few stays this GDS has been sold out and for some reason no other suite seems to suit for the E-upgrade. In the past I was upgraded to the GSK using the E-suite upgrades and it is very nice with a great little kitchen should you need to prepare anything although with the abundance of snacks upstairs in the GC why would you. I think I'd prefer the Scotts Rd view vs. the garden 1/2 pool view.

Jun 7, 2010, 8:53 am

#379

rhu171

Join Date: Oct 2006

Programs: SQ PPS *G, Bonvoy Titanium

Posts: 264

Quote:

Originally Posted by bmw303

wow! Thats a really nice upgrade and change. Why a B? It looks like an A+.

Come to think of it, I thought the B was kinda harsh. A minor issue I had with the Suite was that the ceiling was a bit low on some places (I am 6'2"), I felt like the ceiling was coming down on me. Another thing was that the furniture especially the cabinets/drawers felt a bit old, not that it is run down or anything though. Overall, I would revise my grade to A-.

Jun 7, 2010, 9:00 am

#380

rhu171

Join Date: Oct 2006

Programs: SQ PPS *G, Bonvoy Titanium

Posts: 264

Quote:

Originally Posted by CanuckinKL

The agent told me the GDS was routinely given to couples who held their wedding reception there. Don't know how many GDS they have though.

Actually I was going to use the Suite Upgrade the week before this stay, all the GDS weren't available. After much pressing, they relented and could confirm me to GSK. However, I had to postpone my trip by a week and a GDS was available.

I felt that the little kitchen was of no use as there were no pots and pans to cook anything with (and I did open all the cabinets and drawers) and I agree with you on the great snacks in the GC. +1 also on the Scotts Rd view.

Jun 10, 2010, 8:43 pm

#381

cozkay

Join Date: Mar 2010

Location: San Francisco Bay Area

Programs: Hyatt Diamond, SPG Plat

Posts: 142

Quote:

Originally Posted by Vinodavid

I called the Diamond Desk. They told me to put the paid night at the start of the reservation and it was unlikely that the hotel would ask me to move, but no guarantees. 1 paid vs. 4 free.

Same thing happened to me, I was told to book my 2 paid nights first then my 4 award nights. When using a suite upgrade with paid and award nights the rep recomended that this is the best way to structure it. I then recived about 4 diffrent emails about my stay. Final one was 6 nights in a suite. I called the hotel and they confirmed all 6 nights.

Jun 10, 2010, 9:59 pm

#382

bbbb

Join Date: Feb 2004

Posts: 1,959

Quote:

Originally Posted by cozkay

Were the paid nights and award nights booked under the same conformation number?

Jun 10, 2010, 11:05 pm

#383

cozkay

Join Date: Mar 2010

Location: San Francisco Bay Area

Programs: Hyatt Diamond, SPG Plat

Posts: 142

Quote:

Originally Posted by bbbb

Were the paid nights and award nights booked under the same conformation number?

Yes, same conformation number.

Jun 13, 2010, 6:30 pm

#384

SportsTech

Join Date: Apr 2005

Location: Central CT

Programs: UA MM/1K, SPG Lifetime Plat, Marriott Plat, Hyatt Diamond, HH Gold, Natl Exec Elite

Posts: 1,490

Quote:

Originally Posted by SanDiego1K

In my experience, the room must be in the name of the person who has the suite upgrades. Hyatt has been quite tough on this point to date. You could have two reservations in the same hotel at the same time in your name, upgraded to a suite, but not one in your name and one in your colleague's name.

Quote:

Originally Posted by Terms & Conditions;

Upgrade award is valid...at participating Hyatt Hotels...worldwide where suite accommodations are available for up to seven (7) consecutive nights...All hotel reservations are subject to availability and must be made in advance...Upgrade may not be combined with other promotional offers. One upgrade per award, per stay, regardless of the number of rooms. Upgrade is subject to availability and a confirmation will be provided at time of reservation. For purpose of this upgrade award, a suite provides for one-bedroom accommodations. Award not valid for specialty suites as defined by each hotel. Additional guests may be subject to additional hotel charges. Hyatt reserves the right to alter or withdraw this program at any time without notice.

Read (most of this thread trying to understand whether the language I bolded from the T&C's really means what I think I'm reading: if I book 2 (paid) rooms in my name for a 5 day stay, both of them will be upgraded to suites (subject to availability) and it will only cost me a single diamond suite upgrade award? Has anyone had any experience with this situation?

Jun 13, 2010, 7:30 pm

#385

bbbb

Join Date: Feb 2004

Posts: 1,959

Quote:

Originally Posted by SportsTech

I read it to say one room upgrade per award, not two rooms.

Jun 13, 2010, 8:56 pm

#386

coterie

Join Date: Sep 2009

Location: San Francisco BA

Programs: UA 1k, Hyatt Explorist, SPG gold

Posts: 133

HR Cambridge MA

1. HR Cambridge
2. University Suite (Tufts)
3. 1100 sf
4. 1 bd/1b
5. Were you happy with the upgrade? Y, would give it a A
6. Huge newly renovated suite overlooking the Charles river. Did not have too much time to enjoy this very nice room, but noticed that the room had a fridge, nespresso machine with 4~5 different coffee types, dining table, sofa, 2 LG flat screen TVs (42' (?)). I could have had a 10 person party quite comfortably in this suite. Bedroom and bathroom was nice as well. 2 shower heads over tub. Although the hotel is is a walking distance from anything, they provide free shuttle service (first come first serve) to several locations around Cambridge.

Jun 15, 2010, 8:16 am

#387

AZ Travels the World

Moderator: American AAdvantage & Marriott Bonvoy

Join Date: Oct 2002

Location: PHX

Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist

Posts: 8,116

Quote:

Originally Posted by bbbb

I read it to say one room upgrade per award, not two rooms.

Me too. I'm confident it means that you can upgrade only one room, per stay, to a suite using a Diamond confirmed upgrade, regardless of the number of rooms you have booked during that stay, or the number of suite upgrades you might have available -- it's one upgrade per stay, period.