Hyatt Regency Kyoto - REVIEW - MASTER THREAD
#1126
Join Date: Mar 2005
Location: Germany
Programs: Hyatt Diamond, AA Platinum, UA Premier Executive
Posts: 143
3 adults in the room at PHT? Realize the Globalist breakfast benefit is registered guests (2 adults/2 children) but still surprised they'd make you pay.
#1127
Join Date: Aug 2022
Location: SFO
Programs: Hyatt Globalist, Bonvoy Titanium, AA Exec Plat, OZ Diamond Plus
Posts: 358
Yes for 3 adults, it was explicitly mentioned to me by the front desk officer even before asking about the Globalist benefits. I was surprised by this as the HR Kyoto waved me away when I asked about breakfast for 3 saying not to worry about it.
#1128
Join Date: Dec 2007
Location: SFO
Posts: 4,916
were you also on prive at PHT?
#1129
Join Date: Aug 2022
Location: SFO
Programs: Hyatt Globalist, Bonvoy Titanium, AA Exec Plat, OZ Diamond Plus
Posts: 358
#1130
Join Date: Dec 2007
Location: SFO
Posts: 4,916
So HR Kyoto is either generous or going by your benefits of rate and globalists or both.
#1131
Join Date: Jul 2019
Location: Seattle
Programs: Hyatt Globalist, AA Plat Pro, AS MVP 75K
Posts: 146
Just checked in, sort of.
Room not ready as of 230pm, sounds like high occupancy which has been the theme of this trip so far so no upgrade again.
Hopefully the standard room is nice
Wifi about 10x faster the HP Kyoto in the lobby, had about 35 mbps at HP.
Room not ready as of 230pm, sounds like high occupancy which has been the theme of this trip so far so no upgrade again.
Hopefully the standard room is nice
Wifi about 10x faster the HP Kyoto in the lobby, had about 35 mbps at HP.
#1132
The standard room is small but livable.
#1133
Join Date: Jul 2019
Location: Seattle
Programs: Hyatt Globalist, AA Plat Pro, AS MVP 75K
Posts: 146
The Hyatt Prive welcome letter and benefits. I didn’t have to pay for an extra breakfast for my 3rd person, not sure if that’s a Globalist or Prive thing (PHT charged for a 3rd person). Also got some strawberries, sake, and a box of KI NO BI gin chocolates from their patisserie as a Prive welcome gift.
Globalists get 1 free drink per person per day. They let me pick the (2500)? yen Bellavista pour at Trattoria Sette for my drink and would recommend.
Globalists get 1 free drink per person per day. They let me pick the (2500)? yen Bellavista pour at Trattoria Sette for my drink and would recommend.
Live and learn, time to enjoy this area.
Last edited by SawBo; May 18, 2023 at 12:37 am
#1134
Join Date: Aug 2022
Location: SFO
Programs: Hyatt Globalist, Bonvoy Titanium, AA Exec Plat, OZ Diamond Plus
Posts: 358
It’s still nice and breakfast / service is great. Check out Sanjusangendo if you haven’t (I think you get 2 free tix?) and Shimizu-Ippoen nearby had a fantastic matcha shaved ice dessert (the one on the sign near the door). A top 5 matcha dessert I’ve had in Kyoto alongside Gion Tokuya.
#1135
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
#1136
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Boston, Jo'burg, HK
Programs: AA EXP, Hyatt Lifetime Diamond, CX Gold, Mrs. Pickles travels for free
Posts: 13,163
I really have a soft spot for this hotel. Their concierge is pretty strong (especially for a Hyatt that's two or three grades below the top Park Hyatt rank), and they always treat me very well. When they can't give me an upgrade they'll say so explicitly. Was there recently during a weekend, using points. Got upgraded to one of the nice balcony rooms on the 5th floor, and when I asked for 4 PM checkout they said they couldn't do it in the room I was given but they would move my stuff to a regular room at noon on checkout day, and I could stay there until 4 PM. Nice proactive work on their part.
Their breakfast croissants are some of the best out there, and the sunny side-up eggs are always perfectly cooked. Can't complain.
Their breakfast croissants are some of the best out there, and the sunny side-up eggs are always perfectly cooked. Can't complain.
#1137
Join Date: May 2003
Location: Philadelphia, LAX, Paris
Programs: UA 1K/2MM, SPG/Marriott Lifetime Titanium, Lifetime HHonors Diamond, Hyatt Globalist, AA Exec Plat
Posts: 3,331
I would have to agree that the HR Kyoto delivers excellent services, and their concierge team would rival their counterpart at the PH! They have been invaluable to us, even advising us on how to best book the Bullet Train back to Tokyo!
The complimentary Champagne or whatever drinks, and the fantastic breakfast spread are nice benefits! My wife and I are regular visitors to our 3rd “home” of Paris and again she would agree that their croissants and baguettes are the best! As good as anything that we had in France
The complimentary Champagne or whatever drinks, and the fantastic breakfast spread are nice benefits! My wife and I are regular visitors to our 3rd “home” of Paris and again she would agree that their croissants and baguettes are the best! As good as anything that we had in France
#1138
Join Date: Aug 2022
Location: SFO
Programs: Hyatt Globalist, Bonvoy Titanium, AA Exec Plat, OZ Diamond Plus
Posts: 358
Was talking with P2 about how we wanted to come back and just remembered a breakfast detail: they gave out a “premium” juice in a champagne glass specifically cited for Globalists (it was pretty good, some kind of cucumber / pineapple / orange mix). The Globalist a-la-carte menu at Cafe 33 is also specifically cited as unlimited while I was told Prive gets one entree and access to the buffet. We were also told buffet access was A-OK even while getting the Japanese breakfast (which was awesome, had grilled nodoguro)!
Not an aspirational property by any means but absolutely love the hotel and one of the few ones I want to come back.
Not an aspirational property by any means but absolutely love the hotel and one of the few ones I want to come back.
#1139
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,318
To amplify the allocades re: service and the concierge.
I was thinking they could buy tickets to Osaka for me on line. They bought tickets and also changed them for me.
Turns out because they didn’t have a way of paying for it online (didn’t want to bother me for my cc perhaps), they biked down to the station.
And then they did it again so I could take a later train!
I was thinking they could buy tickets to Osaka for me on line. They bought tickets and also changed them for me.
Turns out because they didn’t have a way of paying for it online (didn’t want to bother me for my cc perhaps), they biked down to the station.
And then they did it again so I could take a later train!