Hyatt Centric Wall Street New York (ex-Andaz) REVIEW - MASTER THREAD
Feb 5, 2020, 12:38 pm
#901
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,091
Was very enthusiastic about Andaz Wall Street when it opened.
The rooms are quite large by NYC standards.Clearly the owners are to blame for the downgrades to the property
The original GM Toni Hinterstoisser was excellent in his role and he created a warm hospitable culture setting Andaz North America on a path of potential proud glory
Toni went onto Andaz Amsterdam as opening GM there and really jump started the property even bringing some NYC veterans along for the opening months
I felt a personal connection and the team did everything in their power to create wow stays if you returned
They simply lost their way over the years especially after the NYC area hurricane .
The GM will have to do better to regain our trust and confidence going forward or unless the rate is a fire sale I could never justify returning
I'd be happy to return if the commitment was authentic along with working heating and cooling that could be counted on
Feb 5, 2020, 2:34 pm
#902
Join Date: Jul 2012
Location: Madison, WI
Programs: Hyatt Globalist
Posts: 973
Just to follow up since it is getting a lot of meh/negative reviews here. I found a great weekend summer rate and thought that for NYC standards, their Andaz suite was great. It was very spacious, I thought it had a nice bed, had no issues with climate control (it was in low 80s in early August).
For an Andaz, the breakfast is pretty pathetic. It's on par with an average Hyatt Regency (probably a little lower since they don't give you the option to order off the menu). Pastries and bagels, an egg dish on a warmer, a meat dish on a warmer, oatmeal, a couple of bowls of fruit, etc. I wish I'd thought to check Prive rates so that I would get two full breakfasts (with a menu) instead of their buffet, but oh well.
It is not a hotel I would actively avoid. I liked that wall street is quieter, but still has relatively easy access to transit. It worked really well as a base from which to explore NYC.
For an Andaz, the breakfast is pretty pathetic. It's on par with an average Hyatt Regency (probably a little lower since they don't give you the option to order off the menu). Pastries and bagels, an egg dish on a warmer, a meat dish on a warmer, oatmeal, a couple of bowls of fruit, etc. I wish I'd thought to check Prive rates so that I would get two full breakfasts (with a menu) instead of their buffet, but oh well.
It is not a hotel I would actively avoid. I liked that wall street is quieter, but still has relatively easy access to transit. It worked really well as a base from which to explore NYC.
Feb 9, 2020, 4:53 pm
#903
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
I got an email from tripadvisor that my (unfavorable) review of this tire fire of a hotel has been removed due to them doing a major renovation.
From this thread, I assume that the hotel hasn't gotten any better? Seems like a good way to get rid of bad reviews if you're not interested in running a decent hotel...
From this thread, I assume that the hotel hasn't gotten any better? Seems like a good way to get rid of bad reviews if you're not interested in running a decent hotel...
Feb 9, 2020, 5:45 pm
#904
Join Date: Aug 2007
Posts: 1,161
Just to follow up since it is getting a lot of meh/negative reviews here. I found a great weekend summer rate and thought that for NYC standards, their Andaz suite was great. It was very spacious, I thought it had a nice bed, had no issues with climate control (it was in low 80s in early August).
For an Andaz, the breakfast is pretty pathetic. It's on par with an average Hyatt Regency (probably a little lower since they don't give you the option to order off the menu). Pastries and bagels, an egg dish on a warmer, a meat dish on a warmer, oatmeal, a couple of bowls of fruit, etc. I wish I'd thought to check Prive rates so that I would get two full breakfasts (with a menu) instead of their buffet, but oh well.
It is not a hotel I would actively avoid. I liked that wall street is quieter, but still has relatively easy access to transit. It worked really well as a base from which to explore NYC.
For an Andaz, the breakfast is pretty pathetic. It's on par with an average Hyatt Regency (probably a little lower since they don't give you the option to order off the menu). Pastries and bagels, an egg dish on a warmer, a meat dish on a warmer, oatmeal, a couple of bowls of fruit, etc. I wish I'd thought to check Prive rates so that I would get two full breakfasts (with a menu) instead of their buffet, but oh well.
It is not a hotel I would actively avoid. I liked that wall street is quieter, but still has relatively easy access to transit. It worked really well as a base from which to explore NYC.
Its arguably a T&C violation for them to NOT let you order off the menu...
Feb 9, 2020, 6:45 pm
#905
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Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
For downtown, I would consider the Beekman a much better option. Gild Hall also gets mostly positive reviews.
Aug 4, 2020, 5:13 am
#907
Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Qatar Airways, Hyatt, Hilton, Marriott, IHG
Posts: 2,715
It seems that the owners are seeking to divest this property and market it as an ideal conversion to offices or residences:
More recently, the Andaz Hotel (at 75 Wall Street) was put up for sale by its owner, the Hakimian Organization. The building is being shopped to developers based not on its value as a hotel, but instead for its potential for conversion into office or residential use.
Based on the weak reviews of this hotel above, it seems it won't be missed if it leaves.
khabah
More recently, the Andaz Hotel (at 75 Wall Street) was put up for sale by its owner, the Hakimian Organization. The building is being shopped to developers based not on its value as a hotel, but instead for its potential for conversion into office or residential use.
Based on the weak reviews of this hotel above, it seems it won't be missed if it leaves.
khabah
Aug 4, 2020, 6:49 am
#908
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 2,025
This and Andaz 5th were the first ones to open in the world. I stayed here using FFN certs when it opened and the experience was unforgettable. W&W breakfast was amazing and I later came back many tiimes on business. It is now a shell of its former self and I have no desire to return. SAD.
Aug 4, 2020, 6:52 am
#909
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Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,054
This and Andaz 5th were the first ones to open in the world. I stayed here using FFN certs when it opened and the experience was unforgettable. W&W breakfast was amazing and I later came back many tiimes on business. It is now a shell of its former self and I have no desire to return. SAD.
Aug 4, 2020, 9:24 am
#910
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When I first stayed, breakfast was amazing and the hotel also did a free happy hour in the lobby for guests. Post Katrina, I was given a junior suite that showed water damage on the wall (and presumably inside the walls too as there was a musty smell), breakfast was different, the good restaurant was closed, the health club was outsourced to somewhere else, etc. Never again. (Club Quarters had a better restaurant the last time I was there.)
Aug 4, 2020, 10:14 am
#911
Join Date: Aug 2017
Location: Stilllwater OK (SWO)
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Posts: 1,848
When I first stayed, breakfast was amazing and the hotel also did a free happy hour in the lobby for guests. Post Katrina, I was given a junior suite that showed water damage on the wall (and presumably inside the walls too as there was a musty smell), breakfast was different, the good restaurant was closed, the health club was outsourced to somewhere else, etc. Never again. (Club Quarters had a better restaurant the last time I was there.)
I only stayed here once a couple of years ago, found the location and the room to be mostly good enough, though there is nothing but shade and a wall of a building looking out the back. The breakfast and workout facility was very sad, and saw it as a budget property more than anything.
I don't think I'd miss this place, but if it stays, they'd should just make it a limited service budget hotel because that is pretty much how it feels and operates.
Aug 5, 2020, 6:22 am
#912
Join Date: Jul 2010
Location: PHL
Programs: Hyatt Globalist, Hilton Diamond, AA Gold, FB Gold, ITA Volare Executive
Posts: 3,294
Oh, man, I'll miss this place (assuming it's ever desirable again to stay in hotels).
We've stayed there a lot. I really like the location. The prices can be crazy cheap on the weekends, and we almost always got a good room. I usually had the fitness center to myself, which was fine. Yeah, the restaurant went from fun to sketchy, but the price and the location. Also, we just kind of liked the vibe of the place ... the tea, cookies, newspapers, and wine (sometimes) around the reception. Good place to hangout. Did I mention the price and the location?
We've stayed there a lot. I really like the location. The prices can be crazy cheap on the weekends, and we almost always got a good room. I usually had the fitness center to myself, which was fine. Yeah, the restaurant went from fun to sketchy, but the price and the location. Also, we just kind of liked the vibe of the place ... the tea, cookies, newspapers, and wine (sometimes) around the reception. Good place to hangout. Did I mention the price and the location?
Aug 5, 2020, 9:43 am
#913
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Join Date: Apr 2013
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This property never really bounced back after Sandy. That was almost certainly an ownership issue, because the financial district has seen a major uptick in activity (and lodging options) in the years since.
Last edited by Kacee; Aug 5, 2020 at 10:58 pm
Aug 5, 2020, 7:24 pm
#914
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Post Katrina or Post Sandy??
I only stayed here once a couple of years ago, found the location and the room to be mostly good enough, though there is nothing but shade and a wall of a building looking out the back. The breakfast and workout facility was very sad, and saw it as a budget property more than anything.
I don't think I'd miss this place, but if it stays, they'd should just make it a limited service budget hotel because that is pretty much how it feels and operates.
I only stayed here once a couple of years ago, found the location and the room to be mostly good enough, though there is nothing but shade and a wall of a building looking out the back. The breakfast and workout facility was very sad, and saw it as a budget property more than anything.
I don't think I'd miss this place, but if it stays, they'd should just make it a limited service budget hotel because that is pretty much how it feels and operates.
BTW, a couple other hotels down in the Wall Street area seem to be in trouble too, IIRC including the W and a Four Seasons.
Aug 5, 2020, 7:32 pm
#915
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,091
This and Andaz 5th were the first ones to open in the world. I stayed here using FFN certs when it opened and the experience was unforgettable. W&W breakfast was amazing and I later came back many tiimes on business. It is now a shell of its former self and I have no desire to return. SAD.
The first Andaz hotel was the Great Eastern Hotel in London, followed by hotels in San Diego, West Hollywood, Shanghai and New York City.