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Hyatt Centric Wall Street New York (ex-Andaz) REVIEW - MASTER THREAD

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Hyatt Centric Wall Street New York (ex-Andaz) REVIEW - MASTER THREAD

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Old Feb 14, 2024, 9:09 am
  #1216  
Ambassador: World of Hyatt
 
Join Date: Apr 2000
Location: San Diego,CA
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Just a thought if there is any hope for this property I highly suggest reporting these issues
to Hyatt directly through their customer relations channels so it can be on record
unfortunately our discussions here only help us to avoid a miserable stay and for that I thank everybody
I’ve ruled the property out and no longer even check rates
Great memories when it was a very nice high quality Andaz back in 2010 just 14 years ago.
It’s sad to see Hyatt failing so miserably.If I ran the show I’d have our lawyers claw back the brand from them if they didn’t perform.
TravisMT81 likes this.
777 global mile hound is offline  
Old Feb 14, 2024, 12:41 pm
  #1217  
 
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Originally Posted by 777 global mile hound
Just a thought if there is any hope for this property I highly suggest reporting these issues
to Hyatt directly through their customer relations channels so it can be on record
unfortunately our discussions here only help us to avoid a miserable stay and for that I thank everybody
I’ve ruled the property out and no longer even check rates
Great memories when it was a very nice high quality Andaz back in 2010 just 14 years ago.
It’s sad to see Hyatt failing so miserably.If I ran the show I’d have our lawyers claw back the brand from them if they didn’t perform.
I reported to Corporate with photos and they sent me back to a mid-level manager at the property.
ElevatorEnthusiast is online now  
Old Feb 14, 2024, 1:28 pm
  #1218  
Ambassador: World of Hyatt
 
Join Date: Apr 2000
Location: San Diego,CA
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One would hope Hyatt would care but not sure why they would circle you back to the property 🤷‍♂️
but at least it’s on record.I advise others to do the same
I’ve written the property off and onto other non Hyatt brands in NYC with the occasional visit to Andaz 5th
and the Hyatt Grand Central as they have always given me vip recognition despite the chaos of the volume of guests
I know it’s the Hyatt property to hate on but it works for me oddly despite its many shortcomings
777 global mile hound is offline  
Old Feb 14, 2024, 5:28 pm
  #1219  
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Originally Posted by ElevatorEnthusiast
I reported to Corporate with photos and they sent me back to a mid-level manager at the property.
This seems to be their MO these days. Let properties sort it out and/or bury it.
Aventine is offline  


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