Finnair Plus will get ”fantastic new improvements”
Feb 6, 2018, 6:48 am
#391
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,107
That single change for Z & P class earnings drove me back first to OW (and BA's enhancements then back to Y) I flew LH twice in the last 4-5 years, not once in longhaul (being SEN for several years before that)
Feb 6, 2018, 6:50 am
#392
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,107
My thoughts exactly - sub-100 Lumos won't rock the boat for Platskus.
Feb 6, 2018, 9:20 am
#393
Join Date: Oct 2008
Programs: AY Plat Lumo+LTG, FI Gold, DL Silver, BA, SK, AX Plat, Priority Pass, Marriott Ambassador & others
Posts: 634
I have now tested the brand new Lumo service. I requested to book domestic award tickets on short notice on flights were availability was not great. Request cleared 18 minutes after the call.
Feb 6, 2018, 1:31 pm
#394
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,620
Waitlisted points/voucher upgrades are only available to tier customers in the first place. So revenue management can assume they are for tier customers - in the worst case, they just don't know what tier.
Feb 12, 2018, 12:16 pm
#395
Join Date: Oct 2015
Location: HEL
Programs: AY+ Plat, OWE
Posts: 132
About waitlisting....I always work around the waitlist by changing my flight dates +-1 day so that I'm never waitlisted, always straight upgrade. (Only once have there been a situation where 3 days in a row of flights were 0 upgrades available.)
Feb 12, 2018, 10:17 pm
#396
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
Sounds good, but it is not always that easy. Sometimes ones plans are just not flexible enough and then there are also specific route issues. Booked flights for the family to SIN 10 month out (with pretty flexible dates), but still couldn't find a any return pairs, where there would have been three upgrade availability (used the 50K return platinum perk to upgrade the rest of the family), so ended up waitlisting them. Though AY was amazing, as ALL upgrades cleared within 30 minutes.
Feb 14, 2018, 1:10 am
#399
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,963
OR their IT is worse then we thought 
Feb 14, 2018, 1:22 am
#401
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,963
Feb 14, 2018, 1:25 am
#402
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
Instead of making a real premium lounge they put tacky laser print A4 papers on chairs?
Seriously, I doubt that is a lumo perk, that is just for some hot shot.
Seriously, I doubt that is a lumo perk, that is just for some hot shot.
Feb 14, 2018, 1:30 am
#403
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,059
Last week i saw chair in Schengen Lounge and was occupied like that and I thought the chair was wet or somehow "grounded".
Next question, how Lumo knows there is A4 -chair waiting for His/Her Majesty?
Next question, how Lumo knows there is A4 -chair waiting for His/Her Majesty?
Feb 14, 2018, 1:41 am
#404
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
Finnair uses latest Finnish technology, copy-paper with built-in bluetooth. Paper will glow and simulate aurora borealis when lumo approaches!
Feb 14, 2018, 1:46 am
#405
Join Date: Oct 2008
Programs: AY Plat Lumo+LTG, FI Gold, DL Silver, BA, SK, AX Plat, Priority Pass, Marriott Ambassador & others
Posts: 634
Of course in my case yesterday the lounge was half empty anyway...