Finnair Plus will get ”fantastic new improvements”
#302
#303
Join Date: Jan 2014
Location: C2
Programs: AY ex-Lumo, TK Elite, BT VIP, ITA Executive
Posts: 1,157
This European upgrade benefit has actually been among Platinum benefits for at least over a year now (so probably even much longer).
#304
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,962
The text has been there for quite some time. You get complementary wifi nevertheless also on the other planes that have wifi.
#305
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,107
As I got no reply in 10 hrs for my email (negative record) I contacted online chat, now they seem to have quite an issue answering my "simple" question I guess they can't find anyone who even thought of this scenario beforehand.
After 35 minutes - we have no clue, another department is looking into it, we'll get back to you asap. Not a promising start
After 35 minutes - we have no clue, another department is looking into it, we'll get back to you asap. Not a promising start
Last edited by WilcoRoger; Feb 2, 2018 at 6:10 am
#306
Join Date: Sep 2016
Location: HEL
Programs: AY+ Platinum
Posts: 103
As I got no reply in 10 hrs for my email (negative record) I contacted online chat, now they seem to have quite an issue answering my "simple" question I guess they can't find anyone who even thought of this scenario beforehand.
After 35 minutes - we have no clue, another department is looking into it, we'll get back to you asap. Not a promising start
After 35 minutes - we have no clue, another department is looking into it, we'll get back to you asap. Not a promising start
#307
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,270
As I got no reply in 10 hrs for my email (negative record) I contacted online chat, now they seem to have quite an issue answering my "simple" question I guess they can't find anyone who even thought of this scenario beforehand.
After 35 minutes - we have no clue, another department is looking into it, we'll get back to you asap. Not a promising start
After 35 minutes - we have no clue, another department is looking into it, we'll get back to you asap. Not a promising start
They have some serious backlog with emails at the moment, including the plat desk..I also sent them an email yesterday after CX messed up with my booking (changed date/flight numbers on their own!?) ..no reply in 24hrs and I called them as I was worried about fare class availability on the correct flights. All sorted out now but they were really sorry about the email queue they have..wonder what is going on..
#311
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
.....drumrollllll... it's done. (thanks our resident AY Rep, Karolina ^)
No reply received yet, but I'm Lumo #94 (??) - probably under 100 anyway.
No reply received yet, but I'm Lumo #94 (??) - probably under 100 anyway.
Or does the 350k set the bar (ie 350 need to be flown on AY) so a maximum of 100k can be exchanged?
Or yet another set of rules?
And congrats, by the way. I know this comeback to AY now really feels good for you !!
#312
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,107
No, no discussions about rules - the 240=>80k conversion was just done. It's nearly within normal Plat rules, even. Logically though, there'd be no use to change 100k+ tier points, because if one doesn't have the required 350k AY TPs, no Lumo. The 350k AY points are a go/no go switch
Yeah, who'd have thought that BA's silly (then) new rules about GGL would push me to such heights at AY
Some more remarks:
I went to claim the 100k gift for breaking the 400k barrier, let's seeif they post as normal.
Also, for qualifying I got a full set of vouchers + gift golds, expiring this month (end of my tracking period) I went to burn the 4 longhauls to waitlist 4 Asian flights and burnt 6 sh vouchers to a) convert a reward booking into a 2-4-1 and claiming back 24k points and b) to upgrade same flights.
I expect another set in 4 weeks time, when the new period starts.
So if all goes according to plan, the total layout will be 240-100-24=116k award points. Now it looks like an extremely good deal.
Yeah, who'd have thought that BA's silly (then) new rules about GGL would push me to such heights at AY
Some more remarks:
I went to claim the 100k gift for breaking the 400k barrier, let's seeif they post as normal.
Also, for qualifying I got a full set of vouchers + gift golds, expiring this month (end of my tracking period) I went to burn the 4 longhauls to waitlist 4 Asian flights and burnt 6 sh vouchers to a) convert a reward booking into a 2-4-1 and claiming back 24k points and b) to upgrade same flights.
I expect another set in 4 weeks time, when the new period starts.
So if all goes according to plan, the total layout will be 240-100-24=116k award points. Now it looks like an extremely good deal.
Last edited by WilcoRoger; Feb 2, 2018 at 10:21 am
#314
Join Date: Oct 2008
Programs: AY Plat Lumo+LTG, FI Gold, DL Silver, BA, SK, AX Plat, Priority Pass, Marriott Ambassador & others
Posts: 634
No, no discussions about rules - the 240=>80k conversion was just done. It's nearly within normal Plat rules, even. Logically though, there'd be no use to change 100k+ tier points, because if one doesn't have the required 350k AY TPs, no Lumo. The 350k AY points are a go/no go switch
Yeah, who'd have thought that BA's silly (then) new rules about GGL would push me to such heights at AY
Some more remarks:
I went to claim the 100k gift for breaking the 400k barrier, let's seeif they post as normal.
Also, for qualifying I got a full set of vouchers + gift golds, expiring this month (end of my tracking period) I went to burn the 4 longhauls to waitlist 4 Asian flights and burnt 6 sh vouchers to a) convert a reward booking into a 2-4-1 and claiming back 24k points and b) to upgrade same flights.
I expect another set in 4 weeks time, when the new period starts.
So if all goes according to plan, the total layout will be 240-100-24=116k award points. Now it looks like an extremely good deal.
Yeah, who'd have thought that BA's silly (then) new rules about GGL would push me to such heights at AY
Some more remarks:
I went to claim the 100k gift for breaking the 400k barrier, let's seeif they post as normal.
Also, for qualifying I got a full set of vouchers + gift golds, expiring this month (end of my tracking period) I went to burn the 4 longhauls to waitlist 4 Asian flights and burnt 6 sh vouchers to a) convert a reward booking into a 2-4-1 and claiming back 24k points and b) to upgrade same flights.
I expect another set in 4 weeks time, when the new period starts.
So if all goes according to plan, the total layout will be 240-100-24=116k award points. Now it looks like an extremely good deal.
#315
Join Date: Apr 2005
Location: The Baltic Sea
Programs: AY, BT, DY and SK. Scandic, Radisson, Marriott and HHonors. ClubONE
Posts: 5,890