That's just something to forget about. The system seems to issue BPs without covid höpöhöpö even if the link is still there.

On my return from JFK (Finnish passport) I was able to complete OLCI but no BP was issued. Uploaded my EU Vaccination form and then the next day after it was validated I got the BP from OLCI. Odd since if you have a Finnish passport you shouldn't need anything to enter at all other than the passport.

Yeah, I thought so (but there are cases when you have a correct BP and it is still invalid at the gate and they need to check docs before overriding)

I will print some sustainable covid papers anyway just in case. Last week, coming fron LHR, border guard requested covid papers. Intra-schengen though had no barriers.

Like my AY return last Sunday from ORD to BER via HEL

Mobile BP was not available so I went to desk. Desk officer wanted vaccination document or test result.
I asked why and which country wants höpö papers. So She answered Germany wants papers. I said that Finnish citizen going to Germany does not need any of those papers and then only thing She could say was: "but you had it anyway".

All my ”olci not possible” or ”olci done but get the Bp at airport” cases have one same nominator: something has been changed in the booking, either myself or finnair. And with no reason, but just ending up ticket not being ”updated”. VERY annoying IT lapsus.

12h later and it happened again. What the actual …???


https://cimg7.ibsrv.net/gimg/www.fly...1a383df4f.jpeg


FinnairPlusPekka This needs to stop. Now.

Wow, that must be beyond frustrating. I wonder if there's a backend issue with the seat map for a particular aircraft causing this. Either way it's something AY needs to get sorted ASAP.

Unable to Preorder Meal
 

If my flight is within 30 days, should I be able to view/preorder my meal? Due to my flights being marketed as AA, which is preventing me from entering API, could also be preventing me from preordering?

In such cases often you still can olci and/or get bp by doing it on the website.

Just yesterday I couldn't get bp to BKK in the app, on tue website I had to upload my ThaiPass and after that got the electronic bp issued.

PS - there's still issues with upgraded tix. I chatted with an agent about seats, he noticed "the upgrade went thru but the ticket hasn't been updated/reissued, whatever" Not the first time this happened

​​​​​Not the last time either.
There is a part of AY with the culture/attitude of "what are you whining about, you'll get your vouchers back" where tier members and in particular upgrades should be kept on a short leash. Don't expect bugs in this area to get priority before attitude changes.

Please send me a PM with your booking reference so I can look into it before end of day.
/Allen

I'm in a weird situation.. requested upgrades for HEL-ORD and ORD-HEL, both got waitlisted.

Now the app shows that HEL-ORD cleared and I have a business class seat, but browser-based manage booking still shows waitlist. On the browser-based booking page, I also lost my seat assignment in Y.

The return flight ORD-HEL still shows as waitlisted on both the app and browser with the Y exit row seat showing in both.

Bizarre.

They just need to reissue the ticket, if you contact them they will :)

Not bizarre at all. Completely normal nowadays. 🙂 However I doubt tha app says you have a "seat". It usually only says business without any seat assigned.

This, I had the exact same issue with an upgrade for JFK-HEL. Just be prepared for the wait...