I will report this, send Your AY number :D

I wouldnt post this open, but just enjoy. AY is watching here and correcting account mishaps…

My FFAY number is 131313131.

I have the same issue, can't login into my AY plus account. Using the strong authentication, could that be the issue?

Yes, IT seemed to have broken two-factor authentication.

Finnair_Plus_IT and FinnairPlusPekka are you aware of two factor authentication being broken? Might affect sales as I'm one wanting to log in to buy tickets. 😉

Thanks for the notice, checking on the fix progress with IT :)

Fix is complete, thanks and apologies for the inconvenience!

It is still not working.. EDIT, it works with Firefox, but not with Chrome.

Try to delete all cookies from auth.finnair.com in Chrome and try again. The same for anyone else where the login page doesn't work.

Thanks, now it works! But not great IT work from AY..

Just doing a +1 on this, as I am not seeing any points for my recent flights. What is the normal waiting time for points to be posted?


Also, I guess they anhanced the generic message "Points will soon post for these flights", as I can't see it anywhere.
(Good riddance, as it had nothing to do with the actual process of points posting - it was just automatically show after each flight in MMB)

Answering myself - 1 week seems to be current posting time.

Points, tierbonus and promobonus all posted in one post, on an upgraded ticket.

Points from flights last Thursday and Friday posted Monday and Tuesday.

AY keeps changing my seat assignment. Randomly found out that my seat was changed to random 12B. :mad:
No aircraft change. Totally random.

FinnairPlusPekka I find it very frustrating that AY keeps doing this, with no notification. Now I need to check my bookings on a weekly basis to make sure I don‘t end up in a middle seat…

I just tried the online check-in for CPH-HEL. As I wanted to check-in several people on different bookings, I used the one on finnair.com
Worked fine until I saw a button labled "Check COVID document status" or similar, where one was supposed to get covid documents checked before check-in could proceed.
Naturally I tried it.
Naturally it failed.
I was then instructed to show covid documents at airport to get boarding passes. And then the check-in proceeded and boarding passes were issued for all travellers.

A fortnight ago no covid documents were required, neither before, during or after trip. Can one assume this is just a function someone forgot to turn off from the check-in flow or are we back again to showing covid papers before boarding?