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-   -   AY IT (https://www.flyertalk.com/forum/finnair-finnair-plus/1845468-ay.html)

petteriusa Dec 8, 2021 11:42 am

Well, I guess I shouldn't expect the app to be updated with flight info when they can't even be bothered with flight info on their own website. This is just insulting, they refer you to the arriving or departing airport webpage to get the info!

Is my flight leaving or arriving on time? Don't ask Finnair! Ugh.

https://cimg6.ibsrv.net/gimg/www.fly...cc40186300.png

OH-LGG Dec 8, 2021 12:05 pm

No flight status, no timetables. Just check local airport website :rolleyes:

Aviating Dec 8, 2021 12:49 pm

Compare with AA where you will get the departure, departure gate, departure terminal, arrival, arrival gate, baggage claim and arrival terminal.

Additionally there is a link to the inbound flight and alerts for the flight.

Steve_Hun Dec 8, 2021 1:25 pm


Originally Posted by Aviating (Post 33796119)
Compare with AA where you will get the departure, departure gate, departure terminal, arrival, arrival gate, baggage claim and arrival terminal.

Additionally there is a link to the inbound flight and alerts for the flight.

Talking about AA & what info they provide: not sure if it was only a gimmick or not, but personally really loved it with the AA app, that it has even had log entries for when my suitcase was loaded on the plane...

WilcoRoger Dec 8, 2021 3:01 pm

C'mon, there is only so much an 8th grader can code in a week!

miamiflyer8 Dec 8, 2021 7:49 pm


Originally Posted by Aviating (Post 33796119)
Compare with AA where you will get the departure, departure gate, departure terminal, arrival, arrival gate, baggage claim and arrival terminal.

Additionally there is a link to the inbound flight and alerts for the flight.

Fairly standard in the US. UA and DL also do this and a few more. Wish it were available in Europe but one can dream.



Originally Posted by Steve_Hun (Post 33796224)
Talking about AA & what info they provide: not sure if it was only a gimmick or not, but personally really loved it with the AA app, that it has even had log entries for when my suitcase was loaded on the plane...

While the info is great, the app itself is terrible. Full of lags, frequently crashes and logging into AAdvantage takes forever.

intuition Dec 9, 2021 1:36 am

So AY IT takes the next step (towards the bottom?)

Establishing "technology hub" in Malaga, run by Spanish company Wunderdog.
https://news.cision.com/finnair/r/fi...spain,c3468560

florens Dec 9, 2021 1:49 am


Originally Posted by intuition (Post 33797605)
So AY IT takes the next step (towards the bottom?)

Establishing "technology hub" in Malaga, run by Spanish company Wunderdog.
https://news.cision.com/finnair/r/fi...spain,c3468560

omg.

Standard response to requests will be mañana mañana or sorry we are out of office for siesta.

cistavoda Dec 9, 2021 2:01 am


Originally Posted by intuition (Post 33797605)
So AY IT takes the next step (towards the bottom?)

Establishing "technology hub" in Malaga, run by Spanish company Wunderdog.
https://news.cision.com/finnair/r/fi...spain,c3468560

About their Helsinki office, Google says: "A 1-min walk from Molly Malone's Irish Bar"

Maybe now we get salad ordering in-app?

intuition Dec 9, 2021 2:55 am


Originally Posted by cistavoda (Post 33797627)
About their Helsinki office, Google says: "A 1-min walk from Molly Malone's Irish Bar"

Maybe now we get salad ordering in-app?

I am pretty sure we will!

Mission statement:

With sustainability at our core, we future-proof digital transformations with end-to-end delivery capabilities.
So the in-app salad order might be limited to rabbit food.

FFlash Dec 9, 2021 4:24 am

Bumping IT further away from your product offering guys makes things worse. Wow.
I remember the times in my previous company when I was the master of product solution process and understood just a little about IT(or logic), and I had an IT expert who understood a little about the process. We were a hacker of a pair to make things great when we could work together hand on hand. Thats how you should trim your solutions, not distancing the two.

intuition Dec 9, 2021 5:00 am

Yeah, that is the way to go. Distance, physical or intelectual, never makes these things easier.

I must correct myself, it seems the company has a Finnish founder, while the main action is going to be in Spain. He says things like

By combining modern digital ways of working and our top-notch talent in Helsinki, Berlin and soon in Málaga, we provide a scalable hybrid delivery model that answers to the increasing demand for digital services development”
Jeez.
I see opportunities for marketing to adopt some of this language. Soon the poor meal service in business will be a scalable hybrid delivery model. Sounds much better than saying people should feel lucky they get anything to eat onboard.

ffay005 Dec 9, 2021 5:50 am

The 8th graders have probably grown up and are now 18, teleworking from Malaga. Now they don't have to sell magazines by phone, they can design the AY website instead.

WilcoRoger Dec 9, 2021 7:06 am


Originally Posted by ffay005 (Post 33797884)
The 8th graders have probably grown up and are now 18, teleworking from Malaga. Now they don't have to sell magazines by phone, they can design the AY website instead.

This actually makes sense. After all, they designed the original system while in the 8th grade, so 4 years later who is better positioned to take care of it?

FFlash Dec 9, 2021 11:44 pm

From YLE: (sorry the copypaste in finnish)
”Finnair aikoo jatkossa myydä enemmän lentoja omien jakelukanavien, kuten verkkokaupan ja mobiiliapplikaation kautta. Yhtiö on ottamassa käyttöön järjestelmän, joka tunnistaa aiempaa paremmin asiakkaan, tietää tämän matkustushistorian ja tarjoaa yksilöllisempiä vaihtoehtoja.

Se tarkoittaa, että lentolipun hinta voi tulevaisuudessa vaihdella myös asiakkaan mukaan.

Myös monet muut lentoyhtiöt, kuten Lufthansa ja British Airways ovat vauhdittaneet myynnin siirtymistä pois perinteisistä varausjärjestelmistä.”

Waiting with horror these personalized IT solutions and ticket pricings.


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