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Originally Posted by EuroFlash
(Post 33634373)
I have a feeling this is because they’re further optimizing the website until Oct 13th. They may move over award flight bookings and multi-city bookings to the new website currently.
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Tomi Pienimäki, Finnair’s Chief Digital Officer, will leave Finnair by the end of January 2022 to take on the position of CEO of a Finnish digital services company Siili Solutions Oyj. |
Where can I actually manage my booking (food selection, seat selection etc)? The options seem gone
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Originally Posted by on22cz
(Post 33637367)
Brace for impact. It's going to be interesting if everything goes as usual with AY IT.
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Well, it's now the 14th and...
ErrorYour session has timed out. Please try again. (3001)when trying to option a meal for an upcoming flight. |
Originally Posted by petteriusa
(Post 33643168)
Well, it's now the 14th and...
ErrorYour session has timed out. Please try again. (3001)when trying to option a meal for an upcoming flight. |
Booking award flights is now possible on the new website. Based on a few searches, at least what is better is that you don't have to choose travel class in advance but instead can see if there's any availability on a flight.
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Where is multi-city -search now?
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Originally Posted by OH-LGG
(Post 33643737)
Where is multi-city -search now?
https://cimg2.ibsrv.net/gimg/www.fly...b9a5d1e587.jpg |
Upgrade requests are linked to old Finnair page and therefore not accessible at the moment. Customer service will burdened even further. Also:
https://cimg2.ibsrv.net/gimg/www.fly...9ee5a483ba.png |
New low? Made a booking through the plat line and got an email with the payment link valid for 5 hours. All good. A few days later got another payment email, and only after calling the plat line was I told it was because a flight is cancelled and I had been rerouted. Instead of being informed of the cancellation, passengers en masse must have demanded to simply pay again with an apparent 5-hour deadline, and AY is now glad to enhance the experience? Plat line: "I cannot comment".
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Got another text now where Finnair apologises for the message sent in error.
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Originally Posted by florens
(Post 33674617)
So now ARN is in the UK in AY books.
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Originally Posted by cistavoda
(Post 33674663)
Monarch here, monarch there... What's the difference? :p
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