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-   -   AY IT (https://www.flyertalk.com/forum/finnair-finnair-plus/1845468-ay.html)

on22cz Oct 12, 2021 4:19 am


Originally Posted by EuroFlash (Post 33634373)
I have a feeling this is because they’re further optimizing the website until Oct 13th. They may move over award flight bookings and multi-city bookings to the new website currently.

Brace for impact. It's going to be interesting if everything goes as usual with AY IT.

intuition Oct 13, 2021 12:59 am


Tomi Pienimäki, Finnair’s Chief Digital Officer, will leave Finnair by the end of January 2022 to take on the position of CEO of a Finnish digital services company Siili Solutions Oyj.
So from Silly systems to Siili?

EuroFlash Oct 13, 2021 1:03 am

Where can I actually manage my booking (food selection, seat selection etc)? The options seem gone

florens Oct 13, 2021 6:49 am


Originally Posted by on22cz (Post 33637367)
Brace for impact. It's going to be interesting if everything goes as usual with AY IT.

Now website says until 14 October. :D

petteriusa Oct 14, 2021 12:32 am

Well, it's now the 14th and...

Error

Your session has timed out. Please try again. (3001)
when trying to option a meal for an upcoming flight.

florens Oct 14, 2021 6:05 am


Originally Posted by petteriusa (Post 33643168)
Well, it's now the 14th and...

Error

Your session has timed out. Please try again. (3001)
when trying to option a meal for an upcoming flight.

"Customers have told us they don't like the new enhanced veggie vomit, so we have decided to enhance all food from all flights".:rolleyes:

lkrt Oct 14, 2021 6:45 am

Booking award flights is now possible on the new website. Based on a few searches, at least what is better is that you don't have to choose travel class in advance but instead can see if there's any availability on a flight.

OH-LGG Oct 14, 2021 6:47 am

Where is multi-city -search now?

petteriusa Oct 14, 2021 7:08 am


Originally Posted by OH-LGG (Post 33643737)
Where is multi-city -search now?

I can't find it anywhere, but the FAQ says it's still an option!

https://cimg2.ibsrv.net/gimg/www.fly...b9a5d1e587.jpg

avermat Oct 14, 2021 7:42 am

Upgrade requests are linked to old Finnair page and therefore not accessible at the moment. Customer service will burdened even further. Also:

https://cimg2.ibsrv.net/gimg/www.fly...9ee5a483ba.png

zxcv1 Oct 17, 2021 3:33 am

New low? Made a booking through the plat line and got an email with the payment link valid for 5 hours. All good. A few days later got another payment email, and only after calling the plat line was I told it was because a flight is cancelled and I had been rerouted. Instead of being informed of the cancellation, passengers en masse must have demanded to simply pay again with an apparent 5-hour deadline, and AY is now glad to enhance the experience? Plat line: "I cannot comment".

florens Oct 26, 2021 12:17 am

So now ARN is in the UK in AY books.

https://cimg3.ibsrv.net/gimg/www.fly...39bf9d2fd.jpeg

florens Oct 26, 2021 12:58 am

Got another text now where Finnair apologises for the message sent in error.

cistavoda Oct 26, 2021 1:01 am


Originally Posted by florens (Post 33674617)
So now ARN is in the UK in AY books.

Monarch here, monarch there... What's the difference? :p

intuition Oct 26, 2021 8:09 am


Originally Posted by cistavoda (Post 33674663)
Monarch here, monarch there... What's the difference? :p

Sweden is on the very short list of countries never invaded by Britain.


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