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-   -   AY IT (https://www.flyertalk.com/forum/finnair-finnair-plus/1845468-ay.html)

lento Mar 16, 2020 3:06 pm


Originally Posted by Courmisch (Post 32194662)
With a cancelled segment?

No, it was operating.

I changed from AY918 to AY916 as I was early enough at the Airport to catch 916.

ffay005 Mar 16, 2020 3:09 pm


Originally Posted by Courmisch (Post 32194481)
I'm guessing that you can change only if none of the segments are unconfirmed :mad: beats me why.

Could be. My reservation shows up as usual, but the flights are not bookable anymore (and will be cancelled as per AY's notice today).

I sent an email to the Platsku address. Let's see if they have time to read it. The outbound isn't until 10APR so not urgent yet.

Akkku Mar 16, 2020 8:24 pm

Deleted

UpperDeck87K Mar 19, 2020 4:29 am

I noticed today that when the regular multi-city booking tool is not able to function properly, this link provides a tool to make a simple Helsinki stop-over max. 5 days in both directions:

https://www.finnair.com/int/gb/stopover

Of course, doesn't help with open-jaws or anything complex, but worked fine all the way to booking without any problems with a XXX-HEL-BKK-HEL-XXX with stop overs at HEL both ways.

Courmisch Mar 21, 2020 12:00 pm


Originally Posted by Courmisch (Post 32194481)
I'm guessing that you can change only if none of the segments are unconfirmed :mad: beats me why.

So today's message from Finnair confirmed my hypothesis. You can only rebook via MMB if flights are not (yet) cancelled.

Bottom line:
  • if you want to refund, wait
  • if you want to reschedule, do not wait

Superrman Mar 27, 2020 7:25 am

https://cimg7.ibsrv.net/gimg/www.fly...b12f3a90f8.jpg

🤔🤔

Teppo Apr 8, 2020 12:12 am

https://cimg8.ibsrv.net/gimg/www.fly...e3c0410e7b.png
Trying to change a flight (HEL-ZRH) with the new rules, effective for flights booked after 1 April, resulted in an interesting new suggestion by AY. :D Had to call in.
https://cimg4.ibsrv.net/gimg/www.fly...3b7da0a7b1.jpg
Wondering where to sit :D

intuition Apr 8, 2020 12:23 am

I'd take one of those coffee seats!!!

on22cz Apr 8, 2020 12:46 am


Originally Posted by Teppo (Post 32274603)
Wondering where to sit :D

Seeing the seat map suggests some bad news: Just in case your ticket says C, I'd believe you were rebooked to Cargo this time.

SuloL Apr 8, 2020 1:49 am

This could be either of two things:

A) these are the seats you can expect to sit on with the new Business Light concept

B) AY finally listened to this forum and has reconfigured their planes with an innovative and market-leading Äijät Juo Kaljaa -cabin near that already hugely popular 58Ö seat. Due to popular demand, this cabin will be 7-abreast.

intuition Apr 8, 2020 2:09 am

a third option comes to mind:

C) In the process of re-configuration to PE they have finalized the removal of seats. However, due to a unforeseen cashflow problem, installation of new seats have been postponed. The fringe benefit is that travellers can now freely roam the entire cabin and put their pic-nic blanket at a safe distance from others, while enjoying a cabin free from filthy armrests. ;)

on22cz Apr 8, 2020 2:41 am


Originally Posted by intuition (Post 32274757)
a third option comes to mind:

C) In the process of re-configuration to PE they have finalized the removal of seats. However, due to a unforeseen cashflow problem, installation of new seats have been postponed. The fringe benefit is that travellers can now freely roam the entire cabin and put their pic-nic blanket at a safe distance from others, while enjoying a cabin free from filthy armrests. ;)

Meanwhile FR has started their real Seats sale, and reviewed revenue potential for after-covid times.

intuition Apr 8, 2020 2:59 am

Buying a FR ticket is worse than a lottery ticket. In a lottery there is at least a chance to win out.

FFlash Apr 8, 2020 5:56 am

Great talking here! :D

C = Cargo is the new Cattle!

Courmisch May 7, 2020 1:28 pm

Did the option to pay with voucher vanish? I only see "Your cards", "Use another card" and "Internet banks" (or whatever the new name is) options... How I'm supposed to spend those Covid-19 vouchers :confused:

PS: answering myself: yes, you have to use the old site. If you come from Google Flights, too bad.


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