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-   Finnair | Finnair Plus (https://www.flyertalk.com/forum/finnair-finnair-plus-636/)
-   -   AY IT (https://www.flyertalk.com/forum/finnair-finnair-plus/1845468-ay.html)

avermat Oct 29, 2021 5:35 am

3 Attachment(s)
AY IT discriminating app users. Check in at AY app, AY website and expertflyer seat map.

intuition Oct 29, 2021 5:47 am

It just looks like App won't let you select paid for seats?

As for anomaly against expertflyer, that's just the "optimal seating" woodoo.

avermat Oct 29, 2021 6:30 am


Originally Posted by intuition (Post 33684779)
It just looks like App won't let you select paid for seats?

As for anomaly against expertflyer, that's just the "optimal seating" woodoo.

Precisely! All paid seats are off limits at the app even if you're eligible for free seat selection. However web check in shows the payment icon for the seats but doesn't ask payment even for basic members on a separate booking.

intuition Oct 29, 2021 7:58 am

Report it in the app, that dev team is usually (used to be) pretty responsive in regards of app oddities.

The fact that anyone can select seat for free at web-checkin is likely a bug/feature Finnair shares with many in the industry. They all do their best to kill it I think.

Granite64 Oct 30, 2021 8:41 am

What's going on with the AY website? Everytime I want to pay it gives me an error..?

OH-LGG Oct 30, 2021 10:32 am

4 Attachment(s)
Now MUC as a departure city is gone. Sad to see how AY is stalling so steep.

Antx Oct 30, 2021 10:47 am


Originally Posted by OH-LGG (Post 33687817)
Now MUC as a departure city is gone. Sad to see how AY is stalling so steep.

Also gone from destinations.

on22cz Oct 30, 2021 12:22 pm

The smartest person at the next AY Board meeting must be the one who asks "Have you tried to accept the money customers offer you?" when it comes to profitability and cost-cutting.

It's always nice to work with absolute professionals and inspiring leaders.

florens Oct 31, 2021 10:01 am

Compare web / app and EF for this upcoming flight of mine. Can‘t select some seats in app which clearly are available. Works fine using web checkin.


https://cimg6.ibsrv.net/gimg/www.fly...40500e2f6b.png
https://cimg7.ibsrv.net/gimg/www.fly...b5953f598.jpeg
https://cimg8.ibsrv.net/gimg/www.fly...7edc7156e.jpeg

Jainzar Nov 1, 2021 7:23 am


Originally Posted by OH-LGG (Post 33643737)
Where is multi-city -search now?

Did you find it?

Im a new user Nov 1, 2021 2:38 pm


Originally Posted by Jainzar (Post 33692130)
Did you find it?

Try this URL: https://www.finnair.com/SE/SE/bookin...i&booking=true

WilcoRoger Nov 2, 2021 2:40 am


Originally Posted by Im a new user (Post 33693323)

Även på finnska

https://www.finnair.com/fi/fi/bookin...i&booking=true

florens Nov 2, 2021 10:13 am

Filing a missing points claim.


https://cimg9.ibsrv.net/gimg/www.fly...1184a28fc.jpeg

intuition Nov 9, 2021 7:20 am

The move to the cloud seems to be working as expected


Booking is currently not possible online or via customer care. We are investigating the issue and apologise for the inconvenience.

OH-LGG Nov 13, 2021 2:04 am

Any fresh links to multi-city booking?


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