|
Originally Posted by florens
(Post 31865654)
Multi city tool is totally useless on finnair.com.
Just booked few good deals with AY multi-city. |
Originally Posted by miikka
(Post 31865459)
And you didn't yet receive a new ticket? Likely the upgrade is now in progress, the reservation will be fine after you receive the new ticket. To me it looks like they issue new tickets in batches but app and other sources would indicate the successful upgrade earlier when the actual decision has been done.
|
Originally Posted by Post Scriptum
(Post 31865666)
No ticket yet, so remains to be seen what is the outcome. The bad part in this limbo is that I can't naturally change the assigned seats as from MMB pov, the booking is still in waitlist-phase. If no tickets come during monday, need to call CS.
|
Originally Posted by OH-LGG
(Post 31865657)
Why?
Just booked few good deals with AY multi-city. LHR-HEL (overnight) / HEL-TKU-MHQ / VBY-HEL / HEL-LHR (3 days later) https://cimg5.ibsrv.net/gimg/www.fly...ae3c16a68f.jpg or https://cimg4.ibsrv.net/gimg/www.fly...b3b4b367a3.jpg and book VBY-HEL separetly ---- Problems I encountered:
https://cimg2.ibsrv.net/gimg/www.fly...19aac5da81.jpg https://cimg3.ibsrv.net/gimg/www.fly...bade4e2e80.jpg https://cimg8.ibsrv.net/gimg/www.fly...d5a691bea6.jpg |
Why You need Finnair multi-city for that?
Expedia price is 222,28€ 2.7.2020 LHR 18.10 18.10– HEL 23.00 2 h 50 min, Suora Finnair 1338 3.7.2020 HEL 13.50 13.50– TKU 14.25 0 h 35 min, Suora Finnair 223 lennon liikennöi /NORDIC REGIONAL AIRLINES 3.7.2020 TKU 21.00 21.00– MHQ 21.35 0 h 35 min, Suora Finnair 633 lennon liikennöi /NORDIC REGIONAL AIRLINES 19.7.2020 HEL 14.05 14.05– LHR 15.10 Tämä lento lähtee kentältä HEL eikä kentältä MHQ 3 h 05 min, Suora Finnair 1335
|
The AY website makes a lot of assumptions, many of which are true for most travellers (like not offering to stop over in TKU when there's a "direct" flight). But if you wish to do something out of the ordinary, the website will fail. A very simple AAA-HEL-BBB-HEL-AAA with one stopover in HEL should work relatively well, but anything else is, in general, too complicated. Even two stopovers in HEL in the itinerary above might not work.
And any stopover screws it up also if your flights are to/from destinations with multiple flights a day. The multicity tool is programmed to show only a few (4 or 6 or something) options per flight, and since there's no way to tell the tool what time of day you need to fly, it will automatically list the first flights of the day. If you need a late flight, you have to call. But Florens, AY phone agents are pretty good and they do waive the phone fee after checking that your itinrerary isn't available online. So if you want to avoid OTAs, just call AY and feed Janica the flights you want. Note that ITA Matrix doesn't have real-time availability so the prices you get there might not be the same that AY are quoting. |
Even simple EUR-HEL-EUR might not work with some city pairs. I could see availability (revenue) for DUS-HEL and for HEL-WAW (for €€€€), but DUS-HEL-WAW just came back with no availability. Well, sorry AY, my loyalty is limited, LO takes me there non-stop for 110€.
In other cases, it works like a miracle. Same travel, need to get home from WAW - WAW-HEL on AY one-way is 500+€ - adding a HEL-CPH leg 6 months out the price dropped to 149€ :) Best of all - I actually need the CPH flight ^ |
Originally Posted by WilcoRoger
(Post 31866503)
Even simple EUR-HEL-EUR might not work with some city pairs. I could see availability (revenue) for DUS-HEL and for HEL-WAW (for €€€€), but DUS-HEL-WAW just came back with no availability. Well, sorry AY, my loyalty is limited, LO takes me there non-stop for 110€.
In other cases, it works like a miracle. Same travel, need to get home from WAW - WAW-HEL on AY one-way is 500+€ - adding a HEL-CPH leg 6 months out the price dropped to 149€ :) Best of all - I actually need the CPH flight ^ |
Originally Posted by miikka
(Post 31865792)
Typically in these cases I have been able to use the chat function and get the new seat. And most of the time, the new ticket arrives the same day so you might be okay later today.
|
Originally Posted by OH-LGG
(Post 31865851)
Why You need Finnair multi-city for that?
Expedia price is 222,28€
Originally Posted by ffay005
(Post 31865900)
The AY website makes a lot of assumptions, many of which are true for most travellers (like not offering to stop over in TKU when there's a "direct" flight). But if you wish to do something out of the ordinary, the website will fail. A very simple AAA-HEL-BBB-HEL-AAA with one stopover in HEL should work relatively well, but anything else is, in general, too complicated. Even two stopovers in HEL in the itinerary above might not work.
And any stopover screws it up also if your flights are to/from destinations with multiple flights a day. The multicity tool is programmed to show only a few (4 or 6 or something) options per flight, and since there's no way to tell the tool what time of day you need to fly, it will automatically list the first flights of the day. If you need a late flight, you have to call. But Florens, AY phone agents are pretty good and they do waive the phone fee after checking that your itinrerary isn't available online. So if you want to avoid OTAs, just call AY and feed Janica the flights you want. Note that ITA Matrix doesn't have real-time availability so the prices you get there might not be the same that AY are quoting. |
Originally Posted by ffay005
(Post 31865900)
The AY website makes a lot of assumptions, many of which are true for most travellers (like not offering to stop over in TKU when there's a "direct" flight). But if you wish to do something out of the ordinary, the website will fail. A very simple AAA-HEL-BBB-HEL-AAA with one stopover in HEL should work relatively well, but anything else is, in general, too complicated. Even two stopovers in HEL in the itinerary above might not work.
And any stopover screws it up also if your flights are to/from destinations with multiple flights a day. The multicity tool is programmed to show only a few (4 or 6 or something) options per flight, and since there's no way to tell the tool what time of day you need to fly, it will automatically list the first flights of the day. If you need a late flight, you have to call. But Florens, AY phone agents are pretty good and they do waive the phone fee after checking that your itinrerary isn't available online. So if you want to avoid OTAs, just call AY and feed Janica the flights you want. Note that ITA Matrix doesn't have real-time availability so the prices you get there might not be the same that AY are quoting. so the best way is actually to start with a good OTA tool and once suitable combo found, just call AY to book and say their booking engine cannot handle the booking so to waive the call fee. If Janica then says it is bookable online, only then go to the sad multicity tool. Not doing the multicity tool from beginning to save time and nerves. |
Just managed to log in (only a few errors before successful) and I was teleported to 2009!
(and for those of you not members long enough - the blue and grey arcs are part of the card design of days looong gone...) Sadly I've been demoted to "Standard" tier ?! https://cimg0.ibsrv.net/gimg/www.fly...fafdabfd43.jpg |
Originally Posted by intuition
(Post 31870443)
Just managed to log in (only a few errors before successful) and I was teleported to 2009!
(and for those of you not members long enough - the blue and grey arcs are part of the card design of days looong gone...) Sadly I've been demoted to "Standard" tier ?! https://cimg0.ibsrv.net/gimg/www.fly...fafdabfd43.jpg |
AY's lowest price option exARN takes a while to understand.
https://cimg7.ibsrv.net/gimg/www.fly...99775b8333.png |
Have you tried choosing the inbound? Maybe there is something hidden in fare combination rules and the cheaper fares in the top can not be booked with some other cheap fares? Or then just IT error :)
|
| All times are GMT -6. The time now is 9:32 am. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.