Thanks for confirming :) gotta be AY IT again hhhaha once a month you know

The waitlist feature has now spread to revenue bookings. They will let you now 37 hours before departure if they accept your ticket or not...
;)

The App lives a life of its own. I flew ARN-HEL the day before yesterday and HEL-LAX yesterday. Currently, the App shows the LAX flight twice, once part of ARN-HEL-LAX and once independently. And it shows two different arrival times, too, with a difference of 2 minutes :D

Must make sure the agent puts it in manual handling and gives me a gate pass so I can see day of departure at the gate if I go or not :D

Well... besides my medium sized cabin handluggage I hadn't planned to take any luggage for a 2 day trip...

https://cimg6.ibsrv.net/gimg/www.fly...095c2c129e.jpg

Booked on OTA and upgraded?
Happens all the time for me

AY new website, 105-stock.
Payment was initiallly declined and after having used 2 different cards I called CS and received a separate payment link.
Similar issue that someone explained upthread recently.
Not a big deal for me personally, almost posted to höpö-höpö thread.

"Glad" to hear that you suffered from the same. I'm not the only one. Strange that AY can't fix this, as it has been going on for a while now. I wonder how many customers they lose with this.

Imagine you have a website selling your goods, but payment isn't working. Guess, that happens. But imagine you have this issue and instead of doing everything you can to stop this issue AS SOON AS POSSIBLE, you are just not doing ANYTHING about it. Sounds like a joke.

I really would love to know what I'm not getting here.

Same thing here. Called Lumo line and they sighed and sounded even more frustrated about the situation than I was... It seems that the system bugged out because I had selected seats.

This was good news, thanks. So we'll just have to select seats after booking. Not a big deal. Of course, it's not the way it should be but at least it's a lot less of a hassle than calling in every time.

Indeed frustrating, especially since payment issues in connection with the (amadeus-driven?) ancillary payments have existed for at least 1 year. Not in this exact form, but this sounds like they've applied a fix that doesn't work.

Hopefully this is the right thread as I assume my problem is IT.
How do I get Finnair to charge my credit card for my booking?

I booked 2 people, round trip MEL-HKG-HEL-OSL in business, on the 5 October. Date of travel is July 2020. I used the Australian linked Finnair web page. Everything worked smoothly.
I paid by credit card and the charge was shown as pending (waiting to clear) for about 1 week. This has now disappeared and there is no Finnair charge on my credit card.
I spoke with my bank and they said that Finnair never followed through with the charge so they have cancelled.
I then called the Finnair Australian customer line.
The person said that the booking was confirmed and I will not lose it. I can see the booking and my seat selection when I log in to manage the booking. He said that they will charge my credit card "sometime" but if I was concerned then I should email internet.sales(at)finnair.com.
I have done this and nothing has happened.

This is peak travel time for Australia to Europe travel and discount business fares (like what I have with Finnair) have now all gone. I really do not want to lose this booking.
So how can I get Finnair to charge my credit card? Who should I contact (I'm not a Finnair Plus member)?
Thanks.

Do you have a ticket? If yes, I would not be too worried although it is strange the charge hasn't been processed.

If they have not issued the ticket, then I would probably call their Finnish phone number to try and sort it out.

If Manage my booking says confirmed and you can select seats, I would consider this JMO (someone else's problem) especially as your dates are so far away.